Qatar Rail User Reviews

Customer Experience

Positive experience13.5% of reviews
Neutral7.7% of reviews
Negative experience78.8% of reviews

~ Based on 104 written reviews from the US App Store.

Is Qatar Rail Safe?

Qatar Rail has mixed safety signals based on user ratings. AppsHunter Safety Score for Qatar Rail is 62/100.

This assessment is based on 109 user ratings, with an App Store average of 3/5.

Safety Analysis

44.0% of ratings point to a safe experience
9.2% of ratings suggest some concerns
46.8% of ratings point to a risky experience

~ Based on 109 App Store ratings for Qatar Rail.

Is Qatar Rail Legit?

Qatar Rail appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Qatar Rail is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unreliable App That Needs Serious Updates

This app really needs a major update. I canโ€™t even log in properly, and registering for a travel card is a frustrating experience. Most of the time, the process fails or doesnโ€™t go through at all. For an app thatโ€™s supposed to make commuting easier, it does the opposite. Very unreliable and inconvenient to use.
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No app payment available

We shouldb be able to make patments through our apps, not only by the physical cards....

Hard logging in

Just chaotic and terrible

Log In ISSUE

Please fix this Log-in issue as i cannot open my account

Good app

Nice app very informational

Carrion

The application freezes at any moment, does not accept the password and remains in waiting. Then, it prevents you from logging in by giving an error saying that you entered too many wrong passwords. What a shame.

Unusable

The app can never establish connection, pages appear to load but have no information on them. Seems like the app has been forgotten by its admin.

Unable tonlogin

Unable to login. Inconsistent error messages. Worried its security is compromised
At times it gave error messages like invalid credential
At the same time it says unable to establish connection

Should improve a lot
Thanks

Worst App

This app should not be live when compared to the standards of Qatar. Whoever made this app is a disaster. Tried to login with my user id and password but not working, tried resetting password and when enter new password itโ€™s showing invalid credentials, when clicking help & contact, itโ€™s not opening. The loading time of app is extreme. So many pop ups - Showing application initializing failed, Reference error etc.
Please rebuild the app with new technologies.
Ps: I cannot travel now as I want to purchase new card and do top up with my phone, only then I can take the feeder.
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Cannot login

I tried a lot of attempts to login on app always invalid, even changed passwords. Now i tried on site itself and i can login to add my card number. I tried again the password i used on the site to the app still saying invalid. Kindly fix this issue on the app itself or better update it!

ุชุทุจูŠู‚ ู„ุง ูŠู„ูŠู‚ ุจู…ุชุฑูˆ ู‚ุทุฑ

ุชุทุจูŠู‚ ู…ุชุฎู„ู ุฌุฏุง ู…ุงููŠู‡ ุงู…ูƒุงู†ูŠู‡ ุงู„ุฏุฎูˆู„ ุจุจุงุฑูƒูˆุฏ ูˆู„ุง ุญูุธ ุงู„ุชุฐูƒุฑุฉ ููŠ ุงู„ู…ุญูุธุฉ ูˆุฏุงุฆู…ุง ุงูˆุงุฌู‡ ู…ุดูƒู„ุฉ ููŠ ุงู„ุชุณุฌูŠู„ !! ูˆู…ุงููŠู‡ ุงุจู„ ุจุงูŠ!! ๐Ÿ˜ูŠุนู†ูŠ ูˆุฌูˆุฏู‡ ูู‚ุท ู„ุงุนู„ุงู…ูƒ ุงู„ุฑุตูŠุฏ ุงู„ู…ุชูˆูุฑ ๐Ÿ˜…

Still Physical Pepper Metro Card in 2024?

"After 2024, why do they still provide only paper cards? It is possible to make the Metro card a digital card with NFC support, reducing paper waste. Additionally, a feature can be implemented to add the digital NFC card to Apple Wallet or Google Wallet for convenient phone usage."

Wonโ€™t allow me to register

โ€œCould not establish a connection. Please try again later.โ€

Every time I try to register. It wonโ€™t allow me to.

Iโ€™ve tried a hundred times. No exaggeration.

App is not working

Worst app App is not working

Does not work

If I could give this zero stars I would, downloaded the app and it doesnโ€™t work! Total waste of money!!

UI issue on 14 pro model

Navigate and burger menu access is not smooth on 14 pro modelโ€™s around dynamic island area.

Excellent metro let down by awful app

The Doha Metro is wonderful. Clean, reliable and great value for money. Therefore hard to understand how the people responsible for that service and create such an awful app. It is impossible to open the app (to even look at the network map) without a network connection. Never used an app with such an awful design. When on Wifi the app is okay, and is useful for seeing your list of journeys if you register your travel card.
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Zero stars! Awful app unusable please fix

Unable to log in with the correct password, then when clicking forgot password & making a new one it also wonโ€™t log in, until after a few attempts it locked my account due to several โ€œincorrect attemptsโ€. Canโ€™t even click on โ€œcontact usโ€ to write a complaint.

Support

The display is not responsive for the iPhone 14 Pro Max

Login Doesnโ€™t Work

Despite resetting the password - login does not work.