Annoying, expensive and slow.
I’ve used this app for both my kids for their first year of their lives. It was recommended to me by a friend. Before I figured out how annoying the app was I was already too committed and had to continue since I didn’t do a normal baby book and had to keep it consistent with both my kids.
The first most annoying part, are the marketing texts. I turned off the prompts all together because I was getting a spam marketing text once day while postpartum and couldn’t say no to marketing without stopping all notifications. Turning off the texts made me miss prompts and questions I would have liked to answer. Second, both parents can’t be admins, which leaves off certain features, views and capabilities and is extremely frustrating.
Additionally, the app runs SO SLOW. Uploading, editing and creating the book takes SO long because it takes forever to load anything. My final feedback is it’s so expensive. The books and subscription are not worth the money. The photos turn out grainy, you can’t just go through it in a nice way on the app. I just really was disappointed in my entire baby book experience.
In hindsight I should have done a handwritten book and manually printed pictures instead.
I’m truly shocked how many good reviews this has. It’s so frustrating to use in so many ways!
The first most annoying part, are the marketing texts. I turned off the prompts all together because I was getting a spam marketing text once day while postpartum and couldn’t say no to marketing without stopping all notifications. Turning off the texts made me miss prompts and questions I would have liked to answer. Second, both parents can’t be admins, which leaves off certain features, views and capabilities and is extremely frustrating.
Additionally, the app runs SO SLOW. Uploading, editing and creating the book takes SO long because it takes forever to load anything. My final feedback is it’s so expensive. The books and subscription are not worth the money. The photos turn out grainy, you can’t just go through it in a nice way on the app. I just really was disappointed in my entire baby book experience.
In hindsight I should have done a handwritten book and manually printed pictures instead.
I’m truly shocked how many good reviews this has. It’s so frustrating to use in so many ways!
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I can’t stop now
I love Qeepsake! Such an amazing service to capture all of the precious moments in life. I would never have documented the sweetest moments of childhood/parenthood If it weren’t for this app. The prompting text questions are great. Tonight the text question made me stop and document a beautiful moment putting our daughter to bed and the things that were said. It’s one of a million moments that will be forever changed as she grows up. I now have this documented in a way that will allow me to be reminded of it years later. I started with Qeepsake while pregnant and have printed a book of that year’s memories every year since (7!). The collection of books is growing and there is no way I can stop until my daughter is at least 18…who knows, maybe I’ll keep it going after. Digital pictures just stay in a cluttered photo file on your phone never to be seen again. I think most of us have become wise to posting our every minute of life and children on social media. Qeepsake gives me a way to post my own memories and child’s milestones as conveniently as social media but just for me.
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Scammers
This app was great for the first part of using it. Then they got money hungry I guess and deactivated my account and kept all of my journal entries locked until I paid to buy a book of the journal entries or a membership when it originally had been free, when I finally caved and paid $30 for a book, they send me a notification that says my book is printing and will send me a notification when it ships. Even though I had been upset I was excited to get this until it was almost a month later and I never got a shipping notification, so I reached out. They said they sent me a pdf instead…. This wasn’t explicitly stated that I wouldn’t be also receiving the physical copy like they misleadingly made it sound. So for $30 I might get to see my children’s memories I logged again… and the pdf also says it is “non-printable”. This company took my journal entries hostage and scammed me into paying a ransom for something I never received. I do not recommend, go look for another app or buy a physical journal. These are dirty liars and scammers. 👎🏼
To the response- yeah, you didn’t answer for keeping the memories “hostage”. You locked the journal entries until you could force payment to get them back. DIRTY. It’s not like you locked the account just for further use or anything- you kept the journal entries hidden until paid. Not a family focused app, just money focused. No warning before either.
To the response- yeah, you didn’t answer for keeping the memories “hostage”. You locked the journal entries until you could force payment to get them back. DIRTY. It’s not like you locked the account just for further use or anything- you kept the journal entries hidden until paid. Not a family focused app, just money focused. No warning before either.
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Please Improve:
I want to love this app, but a couple of years into using it and there are a handful of things that make it difficult for the customer. If uploading photos from my iPhone 15, even though the app asks me if I want the original date of the photo to be uploaded and I select "yes", it will upload with the current date. This caused me a nightmare of having to go in and hand adjust every single photo date referencing my phone data. Secondly, if I am a year or two behind on printing a book and want to go and edit the book before printing, I have to scroll past everything since that time period to edit. Also, I'm having trouble making four images per page and not just one. I hope the creators will improve these aspects to make it user friendly.
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Deactivated and deleted
I used this app for my babies first year of life with the intention to purchase a book. Qeepsake changed their terms and deactivated my account after I stopped my paid subscription. Emails to explain this went to junk and were never read. I paid for over a year and had a year of entries and they are all gone. When a company stores such important memories I think more should have been done than automated emails before everything was deleted. I paid a lot of money to store and log these memories and now they are gone. My first babies first year. I’m heartbroken and would never recommend this platform to anyone.
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