QLD Rego Check User Reviews

Name: QLD Rego Check
Rating: 3.24904 (261 reviews)

QLD Rego Check

Department of Transport and Main Roads

🔧 Utilities

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No longer can find my rego

I’ve been using this app happily for years to track when my rego is due. It no longer can find my registration or vin number, so kinda pointless now. Nothing has changed, and I recently received my rego renewal via QLD TMR so I know it’s still in the system.

moreiro_80

22 days ago

Response from developer

Hi there. Please accept our apologies for the delayed reply. We're sorry to hear that you've been experiencing issues with the app. We are here to assist and would welcome the chance to help resolve the problems you're having. Could you try uninstalling / reinstalling the app to see if that helps to resolve the issue for you? So that we can investigate further please email us at mobileapps@tmr.qld.gov.au. Thanks, ET,

Great APP needs to include stolen vehicles

This is a great APP, I set reminders for my personal vehicles and stay on stop of my vehicle Registrations. Also helps with my fleet data and so I can identify make model and VIN’s of the vehicles I manage at work.
One great improvement and really needed, is the ability to identify vehicles reported Stolen. The QPS can’t do this alone & there are times where stolen vehicles are scouring the streets to break into houses, with the only information available from Face Book groups.
This would benefit the community greatly by being able to identify stolen cars and the community members could report immediately to Police, via a phone number provided in that part of the app.

You want to win the battle of youth crime, this is a joint effort, between Community, State Govt and the frontline policing services.

Shane J71

4 months ago

Response from developer

Hi. Thanks so much for taking the time to leave a review and provide us with your feedback. We're glad to hear you are enjoying the app features and will take your idea on board for future enhancements. LW

Update required to work

The app is great and fast when it works. There was a time when the app did not work and there was no error message, but I updated it and it worked. Would be helpful to have a message.

DDDDLLLLEEtrader

2 years ago

Response from developer

Thank you for taking the time to leave a review and share your feedback. We're sorry to hear that you experienced issues previously. If you ever need help, you can reach out to our support team via email - mobileapps@tmr.qld.gov.au. AK

Roller back kms

They should had a feature like the nsw service app where you can check if the kms of a car has been rolled back. It would be a really good feature to save people from getting scammed.

nshcisn nek iri

2 years ago

Response from developer

Thank you for your feedback, we'll take it on board for possible inclusion in future. However, regulations and processes between States for Safety Certificate requirements and recording of odometer readings varies. If you require any further assistance, our support team can be contacted via mobileapps@tmr.qld.gov.au. Thanks CG

Works great but make sure you update

FYI the searches only work if you are on the latest version. If an update comes out searches fail immediately and there is no notification that the reason no results were found is because you are not on the latest version.

Developer FYI you should make a pop-up saying the user needs to update before the app will work.

spaceducky

2 years ago

Response from developer

[EDIT: 18/07/2024] Thank you for updating your review. We have plans to do exactly as you have suggested and tailor our messaging within the app when a search can't be completed. We are required to do an annual security update within the app, which occurs around this time of year. Once again, our apologies for the issues you've experienced. AK. [ORIGINAL REPLY] We apologise for the Hi there. Please accept our apologies for the delayed reply. We're sorry to hear you're having issues with the app recently. Are you able to please advise the details of your iPhone / iPad and also what version of iOS you're using? Also, could you possibly try uninstalling / reinstalling the app to see if that helps to resolve the issue for you? If you need assistance, our support team can also be contacted via mobileapps@tmr.qld.gov.au. Thanks. AK.

No Results Found for all Searches

How come it’s not working any longer? I’ve had this app for few years now and suddenly it always results to “No results found” for every enquiry I made.

Ninsnoe

3 years ago

Response from developer

Hello there. We're sorry to hear that you've been experiencing issues with the app. If attempted access to the app during an outage or there are internet connection issues this will result in errors. Our support team are here to assist, and you can email us at mobileapps@tmr.qld.gov.au if you require further information. Thanks, LW

To much money

App is good for checking registrations but only gives you 1 option for payment credit card, a surcharge applies to payments. I would have had to pay over $4 in surcharge😡😡❌

Mega leg

3 years ago

Response from developer

Hello there. Thank you for taking the time to provide us with your feedback. The app functionality only provides for directing to the TMR Online Services site. Payments online through the TMR site can only be made by credit card. To avoid any credit card surcharge fees, you may make your registration renewal payment by Bpay using the details provided in your registration renewal notice. Thanks. LW

Awesome app

This is a very handy app , especially now we don’t have rego stickers , for checking on your vehicle reg status, however I have a question, how do you edit favourites without deleting them all ?
Regards GH

FlashLouise

3 years ago

Response from developer

Hello there. Apologies for the delay in responding. We really appreciate the positive comments about the app. Thanks for taking the time to leave your review. You cannot edit entries; however, you can view or delete individual favourites. To delete, swipe left on the favourite item and tap the red delete option. You can add a new registration to favourites by entering the number into the search function, then tapping the star. If you require further assistance, please contact the support team by email at mobileapps@tmr.qld.gov.au. LW

A great app. Very handy.

This app is very handy for making sure vehicles are registered. I did have some issues when the app would come back “no results found” but that was my mistake. I had mobile data turned off. TMR were very helpful with my concerns and we finally got to the bottom of the problem. Oops. Highly recommend this app.

Glenno666

3 years ago

Response from developer

Hi there. [UPDATED] So glad the issue got sorted for you! AK We're sorry you experienced issues when searching in the app. We had a planned IT system release on Friday night and monthly maintenance on Sunday night which may have affected searches. Please try searching again and if you still get the 'No results' message, please email our support team (mobileapps@tmr.qld.gov.au). We'd welcome the chance to investigate for you. Thanks, AK

Favourites

Why are the entries in the favourites page overlapping making it hard to read the entry’s

gotherocket

4 years ago

Response from developer

[UPDATE] This is related to larger font size settings. We will look into fixing, but if you're able to reduce the font size on your device, that will fix for the moment. Hi there. Thank you for taking the time to provide your feedback and let us know about the display issue on your device. To help us resolve the display overlap, would you be able to send a screenshot along with details about your device (phone or iPad model and operating system version) to our support team? Please email mobileapps@tmr.qld.gov.au. Thanks, AK.

A little glitchy

Favourites an search history print on top of each other, deleted and reinstalled app, same issue. Would love to be able to add information about my vehicles in the favourites section: Service due dates, tyre sizes, particular parts etc

Amcruiser

4 years ago

Response from developer

App doesn’t work

This app regular errors and I have to delete and reload. It stop working about a month ago and despite deleting and reloading consistently over the past month it gets an error every time. Annoying!!

CrissieAllan

5 years ago

Response from developer

Hi there. Thank you for you feedback. The issue you are having sounds annoying! We would love to help you try to resolve it. Please reach out to our support team at mobileapps@tmr.qld.gov.au so they can investigate. Thanks :) JM

No results found

Pretty pointless when I have to search on the website to find my car bacause the app says no results found for the rego number I put in
Witch by the way both cars have been registered for longer then a few months now..
fix the app please.

Dongleking

5 years ago

Response from developer

Hi there. The app and website search the same data source, so this is odd. We'd welcome an opportunity to investigate the issue for you. Are you able to please email our support team (mobileapps@tmr.qld.gov.au) providing the rego that you searched in the app? Thanks. AK

Perfect

It might be a little on the basic side as some miserables are complaining, however it’s excellent at what it does. Use this almost daily and it’s snappy, quick and just always works. Thank you!

A.E.PENNYPACKER

6 years ago

Response from developer

Thanks so much for taking the time to leave a review. We're very glad to hear that you find the app useful and use it so regularly. Thanks. AK.

Only works in portrait

I hate apps that don’t automatically change to landscape orientation. I use this app on an iPad and don’t want to have to turn the iPad to view the app. This is such a basic feature to include on any app that it shows the developers have paid little attention to detail. Please fix in the next update.

Fat cake

6 years ago

Response from developer

Hi there. Thanks for your feedback. The app was primarily designed to be phone based and was then extended for tablet use. We will take your idea on-board for future enhancements. Thanks! AT

Rego Check

Although this is a handy app to check if your car is registered, it would be fantastic to have an extension where people could see if the plates have been reported stolen, or the car has been reported stolen.
Imagine the amount of crime that police could be helped solve, with stolen cars that have been dumped or being driven shortly after being stolen.

Fab40nola

6 years ago

Response from developer

Hi there. We're glad you're enjoying using the app and appreciate you taking the time to provide your feedback. Thanks. AK.

After five years still just one feature.

Hi
I think it’s time to update the app and add more features like paying rego and fines , checking demerit points on the app. NSW already have all these features.
Hopefully developers will read this .
I just looked at NSW Service app. That’s what we needed in qld . I am pretty sure Queenslander pay enough to get few features in the app.
Thanks

Sunnypunjab

6 years ago

Response from developer

Hi there. Please accept our apologies for the very delayed reply. The app was designed with a specific purpose in mind to assist customers to manage their regos as labels were removed. We understand NSW has a more consolidated approach to their services. Currently, TMR produces apps for transport, licensing and registration needs only. We appreciate your suggestions for additional app features and hope to be able to offer them in future whether it be via this app or another TMR solution. For now, we do offer the services you mentioned via our website at tmr.qld.gov.au/Online-services. Thanks. AK.

Big on search UI

Top left of search scream has a hyperlink half showing. Text is something like version to run a search.

Great app , very useful .

wordsfan999

6 years ago

Response from developer

Hi there. Please accept our apologies for the delayed reply. Thank you for the 5-star review and for taking the time to provide your feedback, we appreciate it. The issue you mentioned is known and will be fixed in our next release. Thanks. AK.

Update the app for qld to be as useful as nsw

This app is pretty pointless. QLD is so far behind and it shows with this app, it’s time to get ahead and allow people to have a digital version of there drivers license, be able to pay fines and rego via the app and even check demerit points.
This app just appears to be useless and I don’t see the point in even having an app of such poor quality on the App Store.

GoonLips

7 years ago

Response from developer

Thank you for taking the time to provide your feedback. Many Queenslanders find the app very useful, including those in industries where checking the valid registration of a vehicle before driving it is necessary in their business. The Department is currently working on a Digital Licence App which will be piloted in the coming months on the Fraser Coast, initially. We look forward to progressing our digital offerings to meet the needs of Queenslanders into the future. AK.

Good but broken

Ok so have used this app for a couple years and working great.... so now it won’t even load my rego or my partners so have to go through the online service I’m guessing. And yes app IS up to date -3 stars please fix and update developers

Bananafarmer

7 years ago

Response from developer

Hi there. Please accept out apologies for the delay in replying. If you are still experiencing issues with the current version of the app (version 8.0), please contact our support team via email at mobileapps@tmr.qld.gov.au so we can assist. If you can please let us know the regos you were having issues with searching, that will help the team to investigate. Thanks. AK.