Unable to document in the app
There have been three recent large iOS updates. Since the updates, I, as well as other Apple users, have been unable to type in the app. When we attempt it, the app shuts down. This is a significant problem as we are unable to communicate patient issues to our colleagues. This needs to be rectified expeditiously.
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Horrendous product.
This is an absolutely terrible application. Frequently crashes. Users sending messages from different versions may not end up going through. It has led to much frustration and confusion when a message not received.
Get an app for the watch!!!!
I hate seeing the notification on my watch and not being able to read it!
Awful
Crushes constantly. Messages don’t get delivered sometimes. Slow and unresponsive. Full of bugs. Unfortunately my work still makes us to use this poorly designed software.
Nothing but problems
Use this app many times every day and at least 50% of the time it freezes and unexpectedly closes when trying to send a message. Often messages that are sent to me never arrive.
Similar issues happen on the desktop version but the phone app is very poorly constructed.
Similar issues happen on the desktop version but the phone app is very poorly constructed.
App keeps freezing
This is a required app for communicating medical information at work. It crashes, stalls, freezes and kicks me out constantly. Why are large organizations using this terrible application-that does NOT work!!!!!
Crashes unexpectedly
I have used this for almost 4 years and it keeps crashing unexpectedly up to 3x after I type up a very lengthy message on a group chat. If you read messages on one device (phone for example), it won't show up as "read" on another device such as your computer.
Terrible
Don’t pay for this terrible service. Always have issues. Missing messages. App crashes. Server crashes, etc
Would rate it lower if possible
This app is highly unstable. It unexpectedly crashes regularly, especially in the moments when I just taking pictures of all the forms I need to submit but right before I submit them. Fun times. Texting on this app is very frustrating. Words just disappear after typing. The fact that the last update for this app is over 2 years shows that the developers aren’t putting much stock into improving the app or at the very least making it useful to users. Unfortunately my employer uses it so I’m stuck, can’t wait until they find a better app to communicate on. I can’t wait to throw this app away
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Very Frustrating!
The company I work for uses this app and I really have nothing good to say about it. But for me personally, it constantly crashes, anytime I’m typing and have to close out for whatever reason and then when I return to the app everything I had typed is erased. No option to like or react to a message, not able to reply to specific messages within the conversation, and unable to “@“ someone in a response.
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Such a pain.
Notifications never ending. You’d think the badge notifications would be per conversation, but it’s actually per message so you end up with tons of notifications on the phone for just simple stuff like ppl returning a hello.
Crashes every other opening
Guessing there is no support for the app. My nursing home using this likely because its the cheapest of them all. That would be most consistent. You get what you pay for.
Awesome customer service!
I was on the phone for about an hour with a staff member from qliq. He guided me on how to send a group message for the FEMA WARNING for our staff and our patients, family members. He was very patient he made my day and I wanted you all to know that qliq is an awesome service!
I am grateful that they are one of our vendors and have the proper knowledge to guide us.
7/10/22
R. Ramirez/Amedia Hospice
I am grateful that they are one of our vendors and have the proper knowledge to guide us.
7/10/22
R. Ramirez/Amedia Hospice
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Terrible
Unreliable. When added into conversations messages aren’t shared. Broadcast messages don’t allow communication in groups.
Unstable and drains battery on iOS 15
I have used this on my personal device for several years with few issues. Since I have upgraded from an iPhone 12 Pro Max to the 13 Pro Max with iOS 15, the app is extremely unstable, crashes repeatedly, synced data disappears and the resyncs repeatedly and it absolutely hammers my battery life even with background app refresh turned off. I now have to carry around a secondary device running iOS 14 just to do my job….seriously.
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Response from developer
We sincerely apologize for the troubles you've had with the app as this is not typical. We'd be happy to take a look into this for you, please contact us at Success@Qliqsoft.com. Thank you.
Needs an update badly
Qliq will randomly stop allowing me to open attachments and empty out my archives without warning
Qliq App Review
My name is Kathy Tash and I am the Admin for the Qliq app here at St Mary’s Hospital for Children. I would like to share with you how happy and pleased I am with the Qliq app. It has been a pleasure to work with the app as the Qliq company provides outstanding support for this product and we have had only good experiences with the app with next to no issues. The app is flawless and consistently works with no problems. The Support at Qliq is fabulous and their team has delivered to it’s customers a quality product that is well worth every penny !! I highly recommend any company needing a Secure Texting system to purchase this product as we at our Facilty have been using it for years and are extremely happy with the quality of the Qliq product and the quality of the Support from the Qliq team !!!
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Response from developer
Kathy Tash - Thank you very much for your 5-star review. We are pleased that you enjoyed the app. We strive for excellence for our customers. If there is anything we can do for you, just let us know at Success@Qliqsoft.com! Have a wonderful day!
Qliq calling & messaging
Clean and well designed platform which is Hippa complaint - hard to find these.
Great customer service experience and quick response time.
Great customer service experience and quick response time.
Response from developer
Thank you for the review Hizzadesai. We appreciate the time you took to share your thoughts with everyone, customers like you make our work such a pleasure!
Deceptive advertising
When I contacted QliqSoft for help in learning how to use this app, they stated that they no longer provide a free app or the $6/month paid version, having decided to charge a minimum of $120/month (20 users at $6 per user) unless you want to use their Chat option, which costs $50/month! It might be a very handy app if you can afford the price, and I do not appreciate the bait and switch approach.
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Response from developer
ss5634 - I am sorry there was some confusion with the pricing for you. We would love to discuss our myriad of options, as I'm sure we have one that fits your companies needs & budget. Please reach out to us at success@qliqsoft.com!
Terrible
This is the worst HIPAA compliant texting program I have ever used. It’s almost impossible to type messages because words disappear inexplicably. It’s very difficult to find a particular patient’s thread because the title of each thread has the last person who contributed to it in large text with the patient’s name in tiny text below and it’s incredibly difficult to navigate the interface. I curse this stupid app every time I have to use it. My boss has been trying desperately to get out of the contract so that we can move to something better.
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Response from developer
hashi1996 - Thank you for your feedback. I’d love to hop on a call for a quick demonstration which I believe will sort out the issues you described. Please contact me at Success@Qliqsoft.com to discuss - Keia P
