qMenu User Reviews

Customer Experience

Positive experience19.4% of reviews
Neutral5.1% of reviews
Negative experience75.5% of reviews

~ Based on 98 written reviews from the US App Store.

What users say

Is qMenu Safe?

qMenu - Food Ordering has mixed safety signals based on user ratings. AppsHunter Safety Score for qMenu is 57/100.

This assessment is based on 453 user ratings, with an App Store average of 2.8/5.

Safety Analysis

41.7% of ratings point to a safe experience
4.1% of ratings suggest some concerns
54.3% of ratings point to a risky experience

~ Based on 444 App Store ratings for qMenu.

Is qMenu Legit?

qMenu - Food Ordering appears to be a legitimate app. AppsHunter Legitimacy Score for qMenu is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Just a really bad app

There is an “order ahead” option on the menu for the restaurant but there’s no option to do so as you checkout. Just a joke. Must be cheap for businesses to use because it’s certainly costing restaurants money.

Save order

Ordered in person many times
Food always great
First time order on line
Would like a way to save favorite order to save time with next order

Glitchy

App is so glitchy that I’d rather call the restaurant or try the website version than use it.

Garbage app, embarrassing to the developers.

App will submit orders, but if you have to leave the app for anything and come right back to it, your ENTIRE order will be cleared and you will have to start over.

Seriously garbage!

App

The app is really frustrating. No updates on orders and goes to order again

Hmmm

I wrote a review when I was in the app and that disappeared. Just like everyone is saying it’s frustrating to lose all progress in an order 3 or 4 times during the ordering process. Fix it for 5 stars. Plus….. stop adding huge tips! It’s unfair and people are going to stop using the app.

Needs work

Like others have mentioned, if you switch out of the app and come back, your current cart is cleared and you have to start over. Also, should add functionality to reorder previous orders.

Dont leave the app or start over!

you gotta fix this clearing out the menu when I leave the app to go check the list, of what everyone wanted that’s in a text message, but I have to go look at, but if I do, I have to start over!

State isn’t saved

Not sure what’s going on with this app but it suddenly stopped saving the state of your cart when you background the app or if your phone goes to sleep. It’s very frustrating when this happens because you have to go through the whole order process again.

So frustrating

This so is the most frustrating ordering app I’ve ever used! If you leave the app (to check a text to see if someone else wants to order anything) or if you put your phone down to grab your credit card and your phone screen sleeps the app delete EVERYTHING from your current order and you start from scratch. Ahhh I hate when I end up having to use this app for any restaurant. After a couple years of this being an unresolved issue, I’m ready to just not even order from those places ever again.
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Poor App

Every time you switch to another app and come back, your location and shopping cart are lost. App charges a processing fee as well.

Annoying app behavior

Every time the screen closes, the app completely looses my place. More confusingly, it erases my cart and replaces it with an old version of my cart from long ago. This has happened 5 times and it’s insanely frustrating when you are trying to coordinate your order with others.

Don't order soda; food was good

Food was good, but they didn't honor soda requests.

Was good but….

I don’t know what happened but I’d been using the app for our favorite local Asian restaurant for a few years now then all of the sudden the app doesn’t really work anymore. Every is updated on my end but now I can’t delete things from the cart, then when I get to the payment part, I can no longer enter payment information. It’s the only app the restaurant uses too. Wish it would be fixed.
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Excellent Chinese Cuisine

Always fresh. Very personable front end. Variety of food options is memorable. Ordering app very easy to use. Main Moon has been around for a long time.

It seems to work well for me

There are a couple Chinese food places that I like that both happen to use this app. One is near my house, one is near my office. Different owners, but I think it’s a nice coincidence they use the same app.
I just now updated to the latest version and read some of the other reviews. I thought I should put my two cents in that I have had a really good experience with this app. It remembers my orders, it charges what it says it’s going to charge, it allows me to set my tip where I want… I really don’t have any complaints. Both the restaurants I use it for offer coupons through the app for free food if you reach a certain dollar amount - I don’t know if that is an app feature or just part of these two restaurants, but either way I like that and it is really easy to use.
So overall, QMenu has been pretty consistently dependable and a good experience. Now it accepts Apple Pay too, which made me even happier with it.
My food has always been confirmed by the restaurant promptly, and it always arrives when they say it will. QMenu is not a scam, and they have never caused any issues for me. Not sure what’s going on with some of these other reviews, but their claims just don’t match my experience.
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qMenu

The app has alot to improve on, mostly a search system for menu items, but the places that use the app are delicious and friendly. I only wish the best for everyone involved.

App Restarts Checkout on Every Launch

If you navigate away from the app, for example to lookup your credit card number, you have to start the checkout process all over.

After the order was submitted, my cart still had all the food in it.

Terrible app

Really bad app and customer service is no help when trying to figure problems on history orders and doesn’t stand behind their refunds when orders where incorrectly made.

Don’t Bother

Just avoid this app. I was referred to this app by the restaurant, probably because it allows them to charge an astronomically high delivery fee. They probably would have gotten the delivery fee out of me, except for the fact that the app continued to crash, and sent me to some random verification page that never finished loading. Save yourself the time and order through GrubHub, DoorDash or UberEats.
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