Amazing app
Easy and helpfull
Çok to
Ben
No Solution, No Explanation, No Accountability
The QNB Mobile Banking app no longer opens on my iPhone 15 Pro. Instead, it immediately redirects me to a webpage stating:
“Please note that QNB Mobile Banking App is unable to load since your device does not meet the minimum security requirements in accordance with the published terms and conditions.”
My iPhone is running the latest official iOS version, is not jailbroken, has no beta software, no Developer Mode, and no device management profile installed.
After more than two months of contacting QNB Customer Support, I still have not received a technical explanation of what is supposedly wrong with my device or which “minimum security requirements” it does not meet. Despite repeatedly asking for my case to be reviewed by the app’s technical/developer team, I was repeatedly referred back to the hotline or told to contact Apple. Eventually, I was even advised to buy a new iPhone, without any evidence that my current device has a problem.
QNB implemented this security check in their app, so they should be able to explain why it is failing and provide a solution instead of shifting responsibility to Apple or sending customers in circles.
This has been the most frustrating experience I have ever had with a banking app. When mobile banking is essential for daily banking, customers deserve proper technical support and clear communication—not endless referrals and no resolution.
“Please note that QNB Mobile Banking App is unable to load since your device does not meet the minimum security requirements in accordance with the published terms and conditions.”
My iPhone is running the latest official iOS version, is not jailbroken, has no beta software, no Developer Mode, and no device management profile installed.
After more than two months of contacting QNB Customer Support, I still have not received a technical explanation of what is supposedly wrong with my device or which “minimum security requirements” it does not meet. Despite repeatedly asking for my case to be reviewed by the app’s technical/developer team, I was repeatedly referred back to the hotline or told to contact Apple. Eventually, I was even advised to buy a new iPhone, without any evidence that my current device has a problem.
QNB implemented this security check in their app, so they should be able to explain why it is failing and provide a solution instead of shifting responsibility to Apple or sending customers in circles.
This has been the most frustrating experience I have ever had with a banking app. When mobile banking is essential for daily banking, customers deserve proper technical support and clear communication—not endless referrals and no resolution.
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Hepiniz maIsınız
Türkiye’ye bağlanmıyor Türkçe yok diyenler, bu qnb’nin Katar uygulaması. Qnb mobil indirin
Great app!
Easy to use
QNB
Great app very easy to navigate
تقييم
اللغة العربيه
تطبيق البنك معقد جداً وصعب الاستخدام وبمجرد دخولك الى اي خيار لاتستطيع ان تعود للصفحة السابقة لأنة بإختصار لايوجد سهم للرجوع
كذلك رسائل الاعلانات فقط باللغة الإنجليزية وكأنك في بريطانيا او في دولة اجنبية
تطبيق البنك معقد جداً وصعب الاستخدام وبمجرد دخولك الى اي خيار لاتستطيع ان تعود للصفحة السابقة لأنة بإختصار لايوجد سهم للرجوع
كذلك رسائل الاعلانات فقط باللغة الإنجليزية وكأنك في بريطانيا او في دولة اجنبية
التطبيق لا يرقى لاسم البنك مع الأسف
التطبيق به اخطاء كثيرة ولا يمكن حلها الا بزيارة الفرع. من هذه الأخطاء:
١) خاصية تحديث السجل التجاري لا تعمل وفريق الدعم لا يستطيع عمل أي شيء بهذا الخصوص.
٢) خاصية زيادة الحد الأعلى للتحويل لا تعمل وايضا فريق الدعم غير قادر على عمل أي شيء.
الحلول المتاحة لفريق الدعم هي فقط زيارة الفرع. ما الفائدة من الخدمات الالكترونية اذا احتجت لزيارة الفرع مع كل اجراء بسبب اخطاء التطبيق؟
١) خاصية تحديث السجل التجاري لا تعمل وفريق الدعم لا يستطيع عمل أي شيء بهذا الخصوص.
٢) خاصية زيادة الحد الأعلى للتحويل لا تعمل وايضا فريق الدعم غير قادر على عمل أي شيء.
الحلول المتاحة لفريق الدعم هي فقط زيارة الفرع. ما الفائدة من الخدمات الالكترونية اذا احتجت لزيارة الفرع مع كل اجراء بسبب اخطاء التطبيق؟
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Hgs plaka degisikligi
Plaka degisikliginde mobile gelen onay kutusu sevilip onay verilemiyor. Hgs yi iptal ettim
Great
So far it is ok
I don’t like
I don’t know what’s problem with this bank trying from 3 months not yet cleared the issue
TheKyuubi88
An amazing app for an amazing bank
Hard to navigate
Very difficult to navigate and find what you are looking for it’s like a maze designed for hunters. I updated the app and it suddenly does not recognise my face id, password or username.
خدمة العملاء
تعامل في منتهى الدناءة طلبت الغاء فيزه قالو بعد ٤٥ اخذو البطاقة وفلوسي عندهم ولا لغوها وقالو البطاقة مفعله
Best mobile apps in Qatar
Best bank in Qatar
Great Experience
Thank you QNB for making a good and smooth experience for opening a savings bank account online.
Uygulamayı indirdim ayarlarda dahi Türkçe yok
Uygulamayı indirdim Arapça Fransızca ingilizce ayarlarda Türkçe yok Watsap üzerinden canlı desteğe bağlandım orasıda aynı diller. ben türküm türkkkk🇹🇷
VPN, force updates
Not allowing a VPN while using a banking application is contrary to the primary use of VPN’s. Force updates without notice make the application useless and ergo the entire bank useless when you are on a limited data network. Also, it’s UPDATE, not upgrade.
Awesome
Its an amazing bank i love there customer service
Great Mobile Banking App
I found it simple and practical. You can perform all your banking needs easily and effectively
