Payment failure frustration
I’ve lost count of the number of times this app cannot process my payment. It comes up payment failed whether I’m using credit card details or Apple Pay. If I order via the web it processes fine, using the same payment methods. If you go out of the app for some reason you lose the order and have to start again. I’ve tried restarting the app, restarting the phone, removing and reinstalling the app but nothing works. It just seems like a totally random failure but when it does fail, it’s pointless to continue trying as it could be days before it works again. It’s not an Apple Pay issue, as manually entered cards also fail, but both methods work on the website. Your app is garbage!
Show more
Order ready feature? Where is it!
I’ve never written an app review in my LIFE but this app frustrates me to no end. When I order takeout it says you will be notified when the order is ready. I have NEVER received the notification that its ready and I always end up calling the restaurant to check and they say it’s been ready for 5/10 minutes and they updated on the app… this has to be some kind of bug. Please fix.
Show more
Mr Kim
Best Korean BBQ in town
Awful design
This app has some of the most mindbogglingly bad design I have ever experienced in an iOS app. Why have they reimplemented the standard iOS keyboard in search? Why is it at the top of the screen? Why does the app completely reset my cart when I sign up for the first time? It must have taken extra effort to do things this way and all I can ask is… why? Why do all that extra work for a worse experience?
Show more
im broke
Why did u charge me $16 to download the app when I previously had it?
I only have this for my job why am I paying for it
I only have this for my job why am I paying for it
Double Charge
You don’t have anywhere to report an issue within your app so I’ll leave a bad review here I guess. The app is trying to charge me double! It’s up to date, closed and reopened, still trying to charge me double no matter what I add into my card.
Hope it gets fixed soon so people aren’t overcharged.
Hope it gets fixed soon so people aren’t overcharged.
