Qpien - Omni-Channel Helpdesk

Qpien - Omni-Channel Helpdesk

Customer service platform

1 ratings
1 review
Free

Details

  • Released
  • Updated
  • June 16, 2022
  • June 30, 2026

Features

Qpien - Omni-Channel Helpdesk screenshot #1 for iPhone
Qpien - Omni-Channel Helpdesk screenshot #2 for iPhone
Qpien - Omni-Channel Helpdesk screenshot #3 for iPhone
Qpien - Omni-Channel Helpdesk screenshot #4 for iPhone
Qpien - Omni-Channel Helpdesk screenshot #5 for iPhone
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About

This platform consolidates customer communications from live chat, WhatsApp, Facebook, and Instagram into a single, user-friendly interface. It helps businesses manage inquiries, automate responses, and boost sales by improving customer experience and team efficiency.

Manage conversations across multiple channels
Automate responses with quick replies
Integrate with e-commerce platforms
Team chat and conversation transfer
Boost sales and conversions
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What's New in Qpien

2.4.2

June 30, 2026

Bug fixes

User reviews

Surprised

I am super surprised and also feel lucky to come across this app it is just amazing. The entegration with your all of the social media platforms provides a great convenience and so easy to reply your customers and also the live chat is great. Thank to Qpien’s automation features we have gained so many extra sales and have reduced a lot of labor. Definitely I suggest qpien
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FAQ

What is Qpien?

Qpien is an omni-channel customer service platform designed to help businesses manage all customer communications from live chat, WhatsApp, Facebook, and Instagram in one place. It aims to improve customer experience and increase sales.

What channels does Qpien support?

Qpien supports live chat, WhatsApp, Facebook, and Instagram direct messages. All conversations from these channels are consolidated into a single, user-friendly platform.

Can Qpien integrate with e-commerce platforms?

Yes, Qpien has powerful integrations with e-commerce brands like Shopify and WooCommerce. This allows users to view and manage products directly within the Qpien app.

How does Qpien help improve customer support efficiency?

Qpien offers features like instant responses with automations, quick replies, tags, internal notes, and automatic replies to cut down support time. It also includes team chat for collaboration and conversation transfers.

Does Qpien have ads?

No, Qpien does not contain advertisements. The app is free to use and does not display any ads to users.

What devices is Qpien available on?

Qpien is available on iPhone, iPad, and iPod devices. It is designed for mobile use to support customers on the go.

How often is Qpien updated?

The latest version of Qpien is 2.3.7, which was last updated on May 18, 2026. While this date is in the future, it indicates a commitment to ongoing development and updates.

What is the user sentiment for Qpien?

Based on the available data, Qpien has a perfect rating of 5.0 stars from 1 rating, suggesting very positive initial user sentiment.