App Notifications Non-existent
I’m not going to comment on the ring (pink ceramic off the TT shop) because i don’t know how many brands/ versions/ editions of rings are supported with this app. But I will report on the actual app itself.
I wanna love this app so much, because I do enjoy the interface and how easy the app is to use, but I absolutely H A T E that the notifications do not alert. The whole point of a ring is for it to track your metrics “in the background”, but that’s pointless when the ring dies and it doesn’t alert you. Like other reviews have said, the app doesn’t send you push notifications, so you don’t even know your ring is dying and/ or dead unless you open the app. Then you find out the rings been dead for days and haven’t been tracking. You’re just lugging around a dead battery on your finger. I ended up setting a reoccurring calendar reminder Monday/ Thursday at 8:30pm to put it in the charging case. Yes I lose two nights a week of sleep data, but that’s better than losing weeks of data before I look down and think “when’s the last time I charged this thing?”
I wanna love this app so much, because I do enjoy the interface and how easy the app is to use, but I absolutely H A T E that the notifications do not alert. The whole point of a ring is for it to track your metrics “in the background”, but that’s pointless when the ring dies and it doesn’t alert you. Like other reviews have said, the app doesn’t send you push notifications, so you don’t even know your ring is dying and/ or dead unless you open the app. Then you find out the rings been dead for days and haven’t been tracking. You’re just lugging around a dead battery on your finger. I ended up setting a reoccurring calendar reminder Monday/ Thursday at 8:30pm to put it in the charging case. Yes I lose two nights a week of sleep data, but that’s better than losing weeks of data before I look down and think “when’s the last time I charged this thing?”
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Bad sleep tracking
The sleep tracking seems to randomly stop working for days at a time.
Freezes
Constantly
App is tweaking
Four days in to using and it just stopped reading sleep . First it said i was sleeping when i wasn’t. then just stopped all together.
Tracking all over the apps
I can see white dot in middle of my apps when the ring is tracking me in the background with out permissions given (not sure how that is possible in iphones) when the do tis present and I turn off Bluetooth it goes away and when turned ON it will come back immediately.
I DONT LIKE THIS TRACKING!
I DONT LIKE THIS TRACKING!
App needs to be updated
Generally useful app - it needs to be updated for the new iOS. Exercise record is buggy and won’t record workouts, freezes often. It was working fine on iOS 26, but the lack of an update a couple of weeks after the last upgrade is problematic.
Could be better!!!
The app needs more improvements like widgets. Interestingly feel more relaxed and rested since I’m aware of my sleep quality.
No BP section
I purchased this on the KNOWLEDGE I could track blood pressure, yet there is no section for this? Guess I'll be returning the tracker if this feature is missing.
Not a Good Product
I have had this ring for four weeks and it continuously unbinds… now it never will reconnect. I’ve done several things to resolve issue. It still doesn’t work.
Accurate for the 1st 2 days only
I just received the ring and it was amazing the first couple days then on 9/20 the app started freezing up and stayed trying to sync. I know it wasn’t accurate when it logged me in at 11 hrs of sleep and waking up at 10am when I in fact I had a terrible night and had been awake since 4am. I really wanted to use this to track sleep and stress but sadly I might have to bite the bullet and get the more expensive ring after all.
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Inconsistent
Inconsistent data! Sometimes records every 60 min and other times every 5 minutes. Takes forever to load data once the app is open. Disappointed.
Not accurate
Update: it’s gotten even worse. I got into a huge argument with family. My BP and HR was high. Ring didn’t track accurately and said I was not stressed. I got 2 hrs of sleep last night but report 6!
I need to say HERZ ring and app are a waste of money, poor environmental footprint/waste.
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It’s definitely less expensive than others. Comfort is the same as other expensive brands.
This is not accurate though. Especially the sleep and steps. It can be hours off from your actually sleeping time. It doesn’t capture awake times in the middle of sleep. I wake up numerous times in the night and even get out of bed yet the ring doesn’t capture it. I also don’t like that you can’t add activity after the fact. There have been a few times I left the ring to charge but I’m doing activities. I can’t recommend if you want a ring that will be accurate. The steps are always less than my Apple health app. And you don’t get any alerts unless you actually open the app… for anyone that needs alerts. As a healthcare provider I can say this ring is junk and doesn’t help patients with cardiovascular or respiratory monitoring accurately.
I need to say HERZ ring and app are a waste of money, poor environmental footprint/waste.
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It’s definitely less expensive than others. Comfort is the same as other expensive brands.
This is not accurate though. Especially the sleep and steps. It can be hours off from your actually sleeping time. It doesn’t capture awake times in the middle of sleep. I wake up numerous times in the night and even get out of bed yet the ring doesn’t capture it. I also don’t like that you can’t add activity after the fact. There have been a few times I left the ring to charge but I’m doing activities. I can’t recommend if you want a ring that will be accurate. The steps are always less than my Apple health app. And you don’t get any alerts unless you actually open the app… for anyone that needs alerts. As a healthcare provider I can say this ring is junk and doesn’t help patients with cardiovascular or respiratory monitoring accurately.
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Naps don’t exist
The sleep tracking feature needs serious work, considering the developers pretend as if naps don’t exist. People also may get up briefly in the middle of the night, which will immediately sever the sleep tracking feature. The developers need to adjust the app to allow for multiple sleep sessions
24hr time
They took away the 24hr time option and I can’t get it back.
Not great
This app came with a more expensive smart ring I purchased. Lots of glitches. The menstrual part is a joke and it takes FOREVER to sync. Steps seem to be in accurate and the workout portion has lots of glitches. Pretty disappointed.
A Temporary 1 Star, Hopefully
I am not sure what happened to the app but it’s been about a week since my ring doesn’t connect to the app. I can only attribute it to the latest version since it was released around the same time as my issue. It stays on “synchronizing” even after 5 minutes of waiting. Once the issue is fixed I’ll revise to 5 stars as it performed wonderfully before this particular issue. Thank you.
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App Sync is Terrible Since Latest Update
Last week the app was updated and ever since it hangs when trying to since my iPhone. It was working so well before the update 🤷♂️ App developers … please help.
Ok, for a free app
Sport tracking needs work, you have to hold a button down to stop the workout and often this bugs out and won’t stop. The only way out is to exit the app in which you lose your tracked workout.
Menstrual cycle tracking also needs work, it’s not accurate so would be good to be able to edit period and ovulation so it can update its predictions.
Menstrual cycle tracking also needs work, it’s not accurate so would be good to be able to edit period and ovulation so it can update its predictions.
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Last firmware upgrade fail
For the last several days the sleep portion is not working. I believe it started when I did a firmware upgrade. Like it appears I’m not sleeping at all.. for days.
Seems to be fine
It does as well as a more expensive one I had been using. Battery life so far, seems to be okay. The only thing I'd like to see on there is a place to write notes. e.g. when you haven't done your usual steps, to write down the reason, or if your stress levels are high and you want to make a note as to what contributed, things like that. My last ring had this facility.
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