Not Seller friendly
I have been using Queenly for almost a year. I have sold a couple of dresses on there but recently I have found that buyers are allowed to leave horrible reviews on your account that you cannot challenge or question preventing me from being able to sell any future dresses ,I had a woman who bought a dress for me over a month ago, wore it to her event, and then decided to leave a nasty review demanding the money back, and I was not allowed to ask her any questions or communicate with her .after contacting Queenly multiple emails nothing was resolved, and the review stays on my account, I have not sold any dresses since receiving this review, which was a one star review.
Her review in case you’re wondering was, “I don’t understand the arms of this dress. The shoulders were not made right I don’t like the designer of this dress.” She bought an off the shoulder dress, and only after wearing it to her event did she realized she didn’t like the way it made her look. This app started off great but its really turning into the new Facebook marketplace.
Her review in case you’re wondering was, “I don’t understand the arms of this dress. The shoulders were not made right I don’t like the designer of this dress.” She bought an off the shoulder dress, and only after wearing it to her event did she realized she didn’t like the way it made her look. This app started off great but its really turning into the new Facebook marketplace.
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Response from developer
Hi Elizabeth! We are sorry to hear about your recent experience and we truly apologize for this. When you brought up this concern last month, the feature to protect the Sellers from unjust reviews wasn’t available yet. But thanks to you, our team was able to address the issue and we have a new system in place so we can investigate and address these types of concerns moving forward. Please know that Queenly strives to provide the best experience to all our users, Sellers and Buyers alike and we'd love to make this right for you as soon as possible. Our team has reached out via info@queenly.com and we are looking forward to hearing back from you.
LOVE IT
I live how sustainable, Inclusive and Affordable it is!!!!!
Beautiful selection of dresses and gowns for any occasion
Excellent app!
Great App idea
Really user friend and easy to use ❤️🫶🏼
Amazing!! So easy and fun for shopping/selling!!
As a loyal customer of Queenly, I can confidently say that this platform has surpassed all my expectations, leaving me feeling like true royalty! From the moment I signed up, I was impressed by the seamless experience of the app compared to the other apps I’ve tried. Selling my own dresses was a such an easy and fun process as well. The platform’s straightforward process and engaged community gave my dresses excellent visibility, resulting in a quick sale.
I was equally impressed by the level of customer service provided by Queenly. Any questions I had were quickly addressed by their super friendly customer support team. It’s evident that they genuinely care about their customers and go above and beyond to ensure complete satisfaction. Highly recommend trying them out over Poshmark or eBay!
I was equally impressed by the level of customer service provided by Queenly. Any questions I had were quickly addressed by their super friendly customer support team. It’s evident that they genuinely care about their customers and go above and beyond to ensure complete satisfaction. Highly recommend trying them out over Poshmark or eBay!
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