Outdated app and customer service
Wouldn’t recommend. It’s obvious they are aware of how downhill they’re going as well with all the begging through constant offers and promos they do to try get more subs.
My experience with their subscription and refund process was particularly frustrating. I was told that I had subscribed through the app and would therefore need to contact Apple for a refund. However, Apple confirmed that the subscription was not through them, leaving me caught in a frustrating back-and-forth with the software developers, who seemed unwilling to take accountability or resolve the issue.
The lack of accountability and the time wasted trying to resolve something that should have been straightforward left a very poor impression.
For exam preparation, particularly for medical school exams and the UKMLA, I would recommend Passmed and Pastest instead. In my experience, both are much better alternatives. QuesMed is very behind on the AI features too. Very poor app.
My experience with their subscription and refund process was particularly frustrating. I was told that I had subscribed through the app and would therefore need to contact Apple for a refund. However, Apple confirmed that the subscription was not through them, leaving me caught in a frustrating back-and-forth with the software developers, who seemed unwilling to take accountability or resolve the issue.
The lack of accountability and the time wasted trying to resolve something that should have been straightforward left a very poor impression.
For exam preparation, particularly for medical school exams and the UKMLA, I would recommend Passmed and Pastest instead. In my experience, both are much better alternatives. QuesMed is very behind on the AI features too. Very poor app.
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Aanony0320
App bugs
As a website quesmed is fantastic and thought it does occasionally bug it usually works.
The app however is a different story. I seldom have an experience where there isn’t a bug or crash. This has been the case since i first used quesmed in 2023 and i am disappointed it still is bugging.
The app however is a different story. I seldom have an experience where there isn’t a bug or crash. This has been the case since i first used quesmed in 2023 and i am disappointed it still is bugging.
HHazleSaz
Great resource, disappointing app
Really valuable textbook and question bank but app is full of glitches, constantly logs you out, unable to format to landscape mode on an ipad and the app is really struggling since the last IOS update. App developers please improve the user interface of the app as I along with others feel less inclined to use it due to this. The osmosis app is much easier to use but this app is more relevant to UKMLA and UK guidelines
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Jjd19892762
App dysfunction
The app is total mess as it constantly logs me out and doesn’t save progress. Additionally, I have been unable to gain access in to my account even though I still have ample time on my subscription.
To cap it off, there have been no replies to the mails I have been sending to their customer support.
Bruh!
To cap it off, there have been no replies to the mails I have been sending to their customer support.
Bruh!
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HHehejhsv
Please fix app
If I want renal questions on the app, why am I getting cardio questions? 😪 Being able to test myself en route on my phone is one of the key reasons why I paid for this
SSumoducky
