Questrade Global User Reviews

Top reviews

Can’t login

Error 17.

Great app

Amazing execution

Can’t login

Downloaded and went through the whole process to open an account only to not be able to login. I keep getting error 17 message with no resolution..

no credibility!

Leverage is low but does not allow large capital deposits. Liquidation position is very close. Risks for investors. Not rated highly.

Bad customer service

1st of all the app isn’t that good nor the website.
2nd they charge $150 fee for account transfer , where as it’s free at wealth simple and others

Orientation is set to portrait for iPad

This app only works in portrait view for iPads. I use my iPad with a keyboard. Tell me how I can use this app when it only allows portrait orientation???

Unable to login

Used to work ok, zooming into the graph is a pain but overall not so bad. However, I am unable to login since the login method has been updated, got an error 17.

ew dude

literally the worst app ever, download anything else instead

Constant technical problems

Unbelievable lack of reliability

Make it simple

Hello i tested Questrade Global and MetaTrader 5 mobile and i think the problem is that you are trying too hard too be different,i think you would be much more successful with your app if you keep it simple to use. MetaTrader mobile is intuitive and simple ,you should do the same by putting your personal touch. But the Questrade global on Pc is realy nice to use its juste sad that i cant continue my trade on your mobile app , you need to make it easy and fun to use.
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Can’t even log in. Hopeless.

Can’t even log in. Hopeless.

Add Face ID

Please add Face ID authentication, have to login every few mins , so frustrating

App has glitches

The app has glitches and when you ask anything to customer service they reply the app has glitches don’t rely on it. The customer service is poor

Won’t let me login

I can’t login to my account with this app while the login works just fine on the web.

Great job.

Add Face ID

Please add Face ID. It keeps logging off after 10-15mins even though I set it for 180 mins. Also when I sell or buy it doesn’t reflect what I pressed on, and let me tell you when it involves a high percentage of units at certain price it will reflect and has frustrated me! It should be locked at the price I pressed on and chose to buy and every time it’s reflected different.
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Questrade FX global

The server seems to go offline a lot, there are no help files, you have to call customer support to find out how to set a stop loss or close an order, they have added their own terms that remain unexplained. Charts are cluttered by default, not user friendly at all. It’s a challenge just to place an order. I don’t find it useful at all, rather a big disappointment.
I wish you could use MetaTrader on their system.
You cannot Change or edit a stop or target, you cannot place a pending order, the price movement can bounce over your stop loss.
I found it a real disappointment. And no help on the horizon.
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Add ID touch

Add ID touch and I would actually use the app again!

Add Touch ID!

Add Touch ID and it would be perfect

Very basic app

Not a good app at all. It logs you out every few mins. Very slow and hangs often. Worst of all, groups all your open and closed (against one pair) positions, which is extremely confusing.