You can’t cancel your subscription.
This is kind of a joke. I cancelled my subscription, and I lost access to my information stored in the app—entirely.
Forces me into a paywall, that’s a joke.
Forces me into a paywall, that’s a joke.
It’s not bad
On MacBook invoices it likes to randomly refresh. It’s Annoying trying to do taxes when it just reloads the page. And on the phone it’s likes to freeze then starts to work. Hit and miss but it’s a simple and easy to use still.
Crashes & loses connection constantly
I have been using this app for a number of years now and it seems to be getting worse instead of better.
Constantly loses connection to banking. Now, the mileage tracker will remind me to update trips but then it crashes when I click.
Not worth the money imho.
Constantly loses connection to banking. Now, the mileage tracker will remind me to update trips but then it crashes when I click.
Not worth the money imho.
Incredibly Inconsistent
Sadly, looking for a better alternative for next year. This app promises a lot but falls short on the delivery.
I have to re-add my account information every single time I open the app…even if I accidentally swipe out and go right back in, which makes expense tracking so annoying.
Milage tracking rarely works unless I remember to manually track a trip. If I don’t remember to track manually than I’m left logging into the web platform to try and create the trip which sometimes isn’t the most accurate because of the route I take.
For such a large company Quickbooks fails to deliver anything of quality. Wish there was a way to get my money back.
I have to re-add my account information every single time I open the app…even if I accidentally swipe out and go right back in, which makes expense tracking so annoying.
Milage tracking rarely works unless I remember to manually track a trip. If I don’t remember to track manually than I’m left logging into the web platform to try and create the trip which sometimes isn’t the most accurate because of the route I take.
For such a large company Quickbooks fails to deliver anything of quality. Wish there was a way to get my money back.
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STILL CHARGING ME WHEN I CANCELLED
I’d give it 0 stars if I could. After months of trying to fix an issue with my accounts disconnecting and spending of words of three hours on the phone multiple times I was offered a discount on my monthly payment which was fine but the app was still not working correctly so I called to have it canceled & thought it was. Please tell me why I am still being billed for a service I am not using and have not used for a year because it does not work properly.
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Not!
Main thing is invoices going to clients junk mail and not getting paid in time.
Lost a few thousand KM on and off even when everything is set up proper!
Bank somehow got disconnected from Quick books right at tax time and teck support was not helpful. They were more interested in a review than teck support.
I’m not interested in how I can rate you if you haven’t helped yet?
And teasing to set up Visa payment and to know it will never be set up unless I’m fully upgraded and NOTE QB didn’t advertise to up grade to get this feature it just kept saying this is not set up yet. I learned this from teck support.
Can’t edit GST with tips on meals.
Lost a few thousand KM on and off even when everything is set up proper!
Bank somehow got disconnected from Quick books right at tax time and teck support was not helpful. They were more interested in a review than teck support.
I’m not interested in how I can rate you if you haven’t helped yet?
And teasing to set up Visa payment and to know it will never be set up unless I’m fully upgraded and NOTE QB didn’t advertise to up grade to get this feature it just kept saying this is not set up yet. I learned this from teck support.
Can’t edit GST with tips on meals.
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Better apps out there
This company is disappointing , a ripoff after promo deals end , glitchy. Getting customer support is such a headache and the customer support agent I spoke to Joey was incredibly rude , much better invoicing apps out there , keep looking!!
Update : In response to the quickbooks reply , I don’t need luck I need you to be better.
Update : In response to the quickbooks reply , I don’t need luck I need you to be better.
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Hate it!
It does not record properly! Worst application. Also, I delete my banking info but the next day it would be there again. Weird.
Questions
Does this app allow invoice payments and online such as website payment
Used to be good. Now I would give 0 stars if I could
As above, software worked great until mid 2024. Since then constant bank connection errors and continually sending me in a circular loop to try and add the accounts back in. I had to manually add all my transactions in at the end of 2025 so I could do my taxes.
At the same time it locked out my ability to accept credit card payments, so invoices just say to contact me for payment methods.
A support request resulted in an email link that just put me through the same “link accounts” loop and never resolved the issue. I’m done.
It is now completely useless and I am cancelling because I may as well just use a spreadsheet. Whoever directed the changes in 2024 just ruined this software.
At the same time it locked out my ability to accept credit card payments, so invoices just say to contact me for payment methods.
A support request resulted in an email link that just put me through the same “link accounts” loop and never resolved the issue. I’m done.
It is now completely useless and I am cancelling because I may as well just use a spreadsheet. Whoever directed the changes in 2024 just ruined this software.
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Terrible.
I’ve been trying this app every year and it has errors all the time. Bank connection errors, subscription errors and so on. Just a complete waste of time. I make entries I setup locations and then boom, all of a sudden it switches to USD from CDN! Just a waste of time.
Not worth it
Don't fall for the 6 months at a discount it never comes
No bank connectivity
Have had a ticket to correct the lack of bank connectivity for 6 months, no resolution. Just found out they closed the ticket and it’s still not working.
Nath
Has become less user friendly over the last 18 months.
Every time there is an update I need to delete the app and re install.
Every time there is an update I need to delete the app and re install.
Waste of money
Actually one of the worst softwares for accounting, super glitchy and won’t tally up expenses vs income
No comm bank connect
Ashame how there’s no custom categories after 8 years of use I’m over it, now COMMONWEALTH BANK isn’t available more now it’s ruined my work
Rbc
Don’t use quickbokk if u bank with RBC. kept dropping connection. It’s a nightmare to use. They need to fix their connection issue
Megan
Great app
Missing some handy functions
Unable to offer clients a receipt for cash payment without invoicing first. Sending invoices when paid upfront causes confusion for customer. Nice to be able to send receipt without invoicing.
Update on review
The mileage often fails to record trip for my needs an important feature. Set the correct parameters in settings and still fails to track mileage on the odd occasion.
Disappointed with this app only good for invoicing
Update on review
The mileage often fails to record trip for my needs an important feature. Set the correct parameters in settings and still fails to track mileage on the odd occasion.
Disappointed with this app only good for invoicing
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Buggiest App
Nothing but problems with this app. Doesn’t let me connect to my bank, doesn’t let me renew my subscription and trying to find a way to contact customer support is a nightmare. DO NOT USE !!!
