App not working
Help! I have a subscription and the app throws me out
Unable to access my Quilting Arts magazine yet again
I have had more issues trying to access my magazines. The last one I am able to access is Dec 2020/Jan 2021. I tried again to log in and it says I don’t exist as a user.
Library
I had a full years worth of Quilting Arts Magazine stored in my Library on my iPad. QA changed something in the App and now I no longer have access to my magazines. I am able to access the current issue only.
Not Happy
Not Happy
Zero stars
I cannot look at anything more than blank pages. This is very poor. Please reconfigure your site.
Blank.
This is one of my favorite magazines.not any more. The latest issue does not load.
App doesn’t work
I give this app zero stars but on trying to send this rating I have to put in a star in order to “send”, hence star.
Why didn’t QA stick with Zinio? I have always subscribed directly with QA and have been reading it on Zinio since they moved the magazine there. I have an unbroken set going back to Dec 2008- Jan 2009. However, having tried unsuccessfully to use the QA app when it was launched and having reported the matter to them and to Zinio I was advised by Zinio to contact QA for proof of purchase but have heard nothing from QA. Like the previous comment I find that the current issue which I have paid for isn’t even on my Zinio app.
Why didn’t QA stick with Zinio? I have always subscribed directly with QA and have been reading it on Zinio since they moved the magazine there. I have an unbroken set going back to Dec 2008- Jan 2009. However, having tried unsuccessfully to use the QA app when it was launched and having reported the matter to them and to Zinio I was advised by Zinio to contact QA for proof of purchase but have heard nothing from QA. Like the previous comment I find that the current issue which I have paid for isn’t even on my Zinio app.
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Everything is blank
I am having the same problem that other reviewers have described: no content and no help. I’ve followed the directions, submitted help requests, and nothing. I would like either my magazines or my money back.
Hate this app
I HATE what you have done to this app. I’ve been a subscriber for years print and digital. Losing issues that I’ve paid for is beyond frustrating! Don’t tell me about the “restore” function it’s not functional after repeated attempts following your bogus instructions.
If you can’t get it right take it off the market and send us the print copies. I WILL NOT renew the digital subscription and may just buy it on the newsstand when I’m inclined to read it again.
Very sad! This used to be a real treat!
If you can’t get it right take it off the market and send us the print copies. I WILL NOT renew the digital subscription and may just buy it on the newsstand when I’m inclined to read it again.
Very sad! This used to be a real treat!
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Continually having problems. Write this app off.
Can not get access to issues regardless of following the directions. Would love to change the review back to more stars if I could read the magazines..
Another week and I still can not get to my magazines. No response from customer service at all. If you want the magazine I suggest you get it from a newsstand.
Update: I have tried to many times to view my magazines. Each time and there have been may, that I have to go thru customer support to reinstall everything in order to read anything. It is getting truly ridiculous at this point and am not renewing my subscription. I am just going to kiss my online issues good bye. Again buyer be very aware.
Another week and I still can not get to my magazines. No response from customer service at all. If you want the magazine I suggest you get it from a newsstand.
Update: I have tried to many times to view my magazines. Each time and there have been may, that I have to go thru customer support to reinstall everything in order to read anything. It is getting truly ridiculous at this point and am not renewing my subscription. I am just going to kiss my online issues good bye. Again buyer be very aware.
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Quilting Arts Magazine
Worst app ever!
App not working!
Since the 'new' app I can't access my restore my subscription or already downloaded copies. No responses received to my help request either. Love the magazine but this is so frustrating.
Fix it please
Unable to download my purchases after buying new iPad. Very disappointing.
QuiltingArts
App not working. Three years worth of subs will not download and latest issue has not been paid, because subscription seems to have stopped - not by me.
Good company gone bad?
Like everyone else, I’m unable to access my subscription to quilting arts magazine. Sad that this good company has not offered any explanation or support to its loyal customers. Do not subscribe or renew till this problem is fixed. Sadly my subscription renewed before I was aware of this problem.
New update is impossible
As with the other reviewers, I am unable to access my issues, old or new. Canceling my subscription.
Painful to write
I love this magazine, and I have loved it for years, first as a hard copy subscriber and later as a digital subscriber. Since this update, not only can I NOT get the most current issue; it is also impossible to access the previous issues I have paid for by subscription over the years. The newest update asks you to restore, which has always been straightforward, until now. Nothing will download. I have worked with iTunes support, and it is clear it is an issue with Interweave. I wrote to Interweave, and after several days, I called. The first person I spoke with was rude. The second was pleasant and said she would send the problem on to the appropriate person. Almost immediately I got an email saying they were overloaded and to write again if I still had the problem! I did. No help, no response. So I have paid for years of subscription and now have NO access to my paid for product.
I will be glad to write a positive review with 5 stars once I have access to my paid-for subscription. At this point, don’t subscribe. You will be paying money for an empty subscription.
I don’t know what legal recourse I have, but if they don’t fix this, they will need to send me years worth of hard copies to give me what I have paid for.
Disappointing for a company with which I have done business for years.
Buyers beware.
I will be glad to write a positive review with 5 stars once I have access to my paid-for subscription. At this point, don’t subscribe. You will be paying money for an empty subscription.
I don’t know what legal recourse I have, but if they don’t fix this, they will need to send me years worth of hard copies to give me what I have paid for.
Disappointing for a company with which I have done business for years.
Buyers beware.
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App not working
This new app is not working for this subscriber. CPS is now working, any chance QA may do likewise.
Dec 27, 2017. Update 5 days ago and now I can’t get any of my magazines.
Cannot access Quilting Arts magazine since update.
Subscription
When will the current issue (Aug/Sept) be available? From what I am seeing, it is on the stands in print.
WHEN are you going to update to the current issue?
The Aug/Sept issue is in Nook and on the newsstands...I like this version better than the Nook version but cannot understand the time delay for each new issue
