Useful, but needs work
I have been able to successfully book scheduled service appointments through the app.
Unfortunately, things go downhill form there.
They offer a very limited selection of service intervals and services, which don't necessarily match up with the recommended services in the owner's manual, and it can add services that you may not need.
I recently scheduled, what I thought was the 35,000mi service for my 2023 Kia Forte GT 6M, which should have included oil change and tire rotation.
However, when I arrived at the dealer, I was told the system had scheduled a radio system update, which would have taken 5-6 hours, that I didn't even need.
They did change it to the usual oil and tires, and wasn't a huge deal. But, this is not the first time the app scheduled different service from what I intended and what was recommended by the manufacturer.
I'll likely be calling to schedule service from now on, instead of using the app, though I do hope they are able to fix the app in the near future.
Unfortunately, things go downhill form there.
They offer a very limited selection of service intervals and services, which don't necessarily match up with the recommended services in the owner's manual, and it can add services that you may not need.
I recently scheduled, what I thought was the 35,000mi service for my 2023 Kia Forte GT 6M, which should have included oil change and tire rotation.
However, when I arrived at the dealer, I was told the system had scheduled a radio system update, which would have taken 5-6 hours, that I didn't even need.
They did change it to the usual oil and tires, and wasn't a huge deal. But, this is not the first time the app scheduled different service from what I intended and what was recommended by the manufacturer.
I'll likely be calling to schedule service from now on, instead of using the app, though I do hope they are able to fix the app in the near future.
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Regarding the app
This app does not any latest updates and there is no description and the prices plz update the app as early as possible it not a updated version kindly update it
Thank you
Thank you
'Error. Something went wrong.'
Uninstalled and reinstalled several times. it doesn't work and is totally unusable.
It works OK. Needs improvement.
Looks and feels like a program from the late 90's. I haven't been able to schedule service yet, but it appears that the app is functional. FYI- They send the PIN required to use the app to your email, not your phone.
Also, the service intervals offered don't match up with the service intervals in the owner's manual and they don't list what those services include, as they also list separate individual services that may, or may not, be included in each interval.
Also, the service intervals offered don't match up with the service intervals in the owner's manual and they don't list what those services include, as they also list separate individual services that may, or may not, be included in each interval.
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It works OK
Looks and feels like a program from the late 90's.
Haven't been able to schedule service yet, but it appears that the app is functional.
FYI- They send the PIN required to use the app to your email, not your phone.
Haven't been able to schedule service yet, but it appears that the app is functional.
FYI- They send the PIN required to use the app to your email, not your phone.
Extremely unorganized
I booked and confirmed at a service center who calls me a couple days later to cancel because they don’t have any lifts.
Transferred me local Quirk service center and they tell me they’re booked out 2 weeks for an oil change!
I go through the app for this service center and schedule is wide open and booked 4 days from now
Transferred me local Quirk service center and they tell me they’re booked out 2 weeks for an oil change!
I go through the app for this service center and schedule is wide open and booked 4 days from now
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Terrible app
Quirk needs to get with it. There are less successful dealerships out there that have better apps. Quirk Kia has no help to answer phones which would push one to use the app but it doesn’t allow you to schedule appointments for anything except manufacturer’s mileage service recommendations. Complete garbage Danny! Next time I’ll buy a car from Herb Chambers
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not sure what this app is for
it just doesn’t work. it says it has sent a pin code to me but i don’t get anything. so this app isn’t meant for anyone to use anymore?
Waste of your time….
Have scheduled 2 appointments on this app & BOTH have had to be rescheduled. First one was supposedly due to insufficient staffing so not totally the apps fault. This time though…. Apparently they’re fully booked!!! Worst service department & terrible app!!!
Terrible app
I used this app and it was good for the first time. Then someone upgraded it and it’s bad. I can log on but cannot save any information needed so I can’t schedule at all through this app.
Harder to use/can’t use >:$
If I can give this app -5 stars I would.
No account should be needed to schedule a service appointment.
Who’s idea is this should have a swift termination for this crap.
Bugs are not fixed, Try again!!!
No account should be needed to schedule a service appointment.
Who’s idea is this should have a swift termination for this crap.
Bugs are not fixed, Try again!!!
Can’t login
Not able to login and I have an account
Response from developer
Thank you for you feedback. We found the bug that affected your account login, we will be releasing new version next week.
Doesn’t work
Opens up to a blank white screen
Service Customers Dream App
The easiest to book appointments, get service coupons and makes a usually difficult process enjoyable.
Easiest appointment I have ever made
Made an appointment on the app for an oil change. They had a spot for me right away went down and got an oil change in 10 minutes. Thanks guys!
Great service
Made an appointment in the app. It was quick and easy, very professional place. I recommend quirk service to all
Great App
Makes setting up service and absolute breeze. I’m extremely busy and this app helps me get a time slot that fits my schedule and the team at Quirk already know what’s going on the second I arrive.
