Quirónsalud User Reviews

Top reviews

Mary

Exelente 🙌

Response from developer

Muchas gracias por tu tiempo y valoración.

Intromisión de datos personales.

Cada vez que intentas hacer alguna gestión de cita o consulta, la app de quironsalud solicita acceso al micrófono y cámara. Interrumpe la gestión del usuario y te dirige a los ajustes de datos personales con la excusa de realizar consulta por video llamada. Cosa que no se ha solicitado pero la app es impertinentemente insistente.
La agencia de protección de datos personales debe tomar acciones para asegurar el correcto funcionamiento.
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Response from developer

No podemos identificarte por el Store. Para ayudarte, necesitaríamos mayor información sobre lo que te ha ocurrido. Nos gustaría contactar contigo para que nos expliques con mayor detalle esta incidencia. ¿Nos podrías escribir a través de la opción "Atención al paciente" dentro de la App, o bien en la opción "¿Problemas con el acceso o alta?" indicando tus datos y una reseña en la que nos indiques lo sucedido?

Terrible

Terrible app - the one time I needed appointment information it wasn’t working. Lets you try and book appointments when the appointment needs to be set by the doctor…

Response from developer

We can't identify you through the App Store. To help you, we need more information about what happened. We'd like to contact you so you can explain this issue in more detail. Could you please contact us through the "Patient Support" option within the app, or through the "Problems with access or registration?" option, including your contact information and a brief description of the issue?

dreadful

It worked once, and even then decided I already had an account , and could not change password as it never sent the sms codes. Wrote to support who told me to press the contact button - that worked twice and now no longer works, (they later told me to upload a scan of my id - but now that is literally impossible). It is awful and buggy and I am left unable to obtain my results and a customer service that states the problem is my device :-(
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Good

Easy and helpful

Unusable since last update

When it works it’s great, but unfortunately the app isn’t working FULL OF BUGS. I can’t make an appointment anymore, I can’t sign in to my appointment at the hospital anymore and it gives loads of errors. Whoever is in charge of updating this app really should be fired. It was just updated 2 days ago and it’s worse than ever.
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Pésimo !

Es la app de salud más mala a que he intentado acceder, complicada para entrar y para registrarse siempre marca errores ! Terrible, es una lástima que pongan a los pacientes a perder el tiempo con esto ! Mi calificación -5 estrellas

Reports disappear

Reports come and go. The idea of this app is great but half the time it freezes plus information for your old reports or the doctors you have seen

Response from developer

We can't identify you through the Store. To help you, we need more information about what happened. We'd like to contact you so you can explain this issue in more detail. Could you please write to us through the contact form within the app, including your information and a review describing what happened, and the email address you sent it to?

Catástrofe

Rara vez he visto una aplicación tan mal hecha. Es imposible cambiar los datos de acceso si se pierde la contraseña. Esfuércense un poco más.

No puedo añadir mi esposa al portal

Es muy difícil añadir un familiar adulto al misterio portal.

Response from developer

No podemos identificarte por el store. Necesitaríamos mayor información para saber en qué podemos ayudarte para hacerlo más fácil. ¿Podrías escribir a través del formulario de contacto dentro de la App, indicando tus datos y una reseña en la que indiques qué complicaiones tienes para dar de alta a un familiar ?

Useless on iPad Pro

It will not work on IPad Pro refuses to log in.

Response from developer

We can't identify you through the Store. To help you, we'd need more information about what happened. We'd like to contact you so you can explain this issue in more detail. Could you please write to us using the contact form on the website, including your details and a review detailing what happened?

Useless.

This app is so useless if I could give it 0 stars I would. Unreliable. Buggy. Useless.

Response from developer

We can't identify you through the Store. To help you, we'd need more information about what happened. We'd like to contact you so you can explain this issue in more detail. Could you please write to us using the contact form within the app, including your information and a review detailing what happened?

Not possible to make appointment with a doctor

App gets stuck at the step of Short Questionary and doesn’t show available doctors

Response from developer

We cannot identify you through the Store. To help you, we would need more information about what happened to you. We would like to contact you so that you can explain this incident to us in greater detail. Could you write to us through the contact form within the App indicating your information and a review in which you tell us what happened.

Informative

The app is easy to use and practical that all medical notes are in one app

Useless App

The app is simply not fit for purpose. I cannot access recent scans. There is no report to accompany the scans and the “virtual assistant” doesn’t work. I am now going to have to drive back to Quiron in Marbella to manually obtain my results.

Used to work now just crashes

Used to work great!! But now it just crashes. Please fix it since I rely on this app for all my medical needs!

Quiron Ap

A very useful ap. I waited on the phone for about an hour with no to attend me. I booked an appointment straight away using the Ap.
Useful to have all my medical reports in one place too.

Simplifica mi vida

La aplicación de Quirón Hospital simplifica mi vida al permitirme hacer citas desde el móvil. La organización de las citas para los niños y el acceso fácil a resultados de análisis e informes hacen que sea una herramienta imprescindible para el cuidado de la salud familiar.

NO SE PUEDE SOLICITAR CITA

La app me pide que lo actualice, la actualizo, luego intento sacar una cita y no funciona. SE QUEDA BLOQUEADO y no permite avanzar mas allá de seleccionar si tienes seguro o no.

FELICIDADES.
Como mínimo antes de actualizar la app tenéis que validar que sea funcional.

GRACIAS

Denuncia Publica

Quiero denunciar públicamente esta app que está violando nuestra privacidad al recoger datos personales de usuarios sin consentimiento claro. Esta app está poniendo en riesgo nuestra seguridad y privacidad al recopilar información confidencial sin nuestra autorización. Exijo una investigación exhaustiva y medidas inmediatas para proteger nuestros datos y sancionar a la empresa responsable.
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