Awful bank
Hardly used my account and they stole $100 in account fees and closed the account. Good luck if you choose such a poor service bank. In addition they are not very modern for a digital bank. They use old offline, manual process for id validation for example. Not worth the time. You can easily find a much better bank now days.
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Over a year since
I am really enjoying banking with Quontic Bank and their accompanying app is pretty user-friendly, from my experience. I have recommended this bank to others in the past.
Stay away! This bank is a scam. Can’t transfer money for one month. Limit on monthly withdrawal
Don’t do this. It’s a scam bank. Call before and ask all details
Verification Process
Verification process is tedious and takes about 6+ minutes. Yikes!
Amazing
This app is on the same level as Chase or Bank of America or even Amazon.
Logging in
All of the sudden the app needs me to log in then doesn’t load no matter what. App was great before
The best
This is the best bank any one can have I have no issues with my money I get it when I want it and when I need it it’s good with pay checks as well the best part of this bank is the ring I promise you it’s nothing like accidentally leaving your wallet and you have your ring on and can just Zelle the money to it the greatest life saver ever I dropped my ring from the side of my hip it landed on tile floor so it stopped working ordered a new one the process was easy and fantastic but other wise this is the bank to have on the side 💯💯⚜️
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Easy to use
Simple, direct, effective.
Love this Bank, App needs improvements
I have had nothing but good experiences thus far with this online bank and the debit ring is awesome to have. The app is stable and simple but could use a few extra features. I hear a new app will be launched soon.
Scammed me out of $1400
I deposited $100 to start my account. Then I wanted to transfer money to my brokerage account. So I deposited $1400. Because my account was not open for 30 days I had to do a written wire request form. The wire did not go through even after emailing my broker to check the wire was right; emailed Quontic support to make sure the wire was right. I have all emails as proof. I even sent my id and a picture of me holding my id. After all that they said the wire has to get a second approval. It should take two days. 4 Days later my account is banned AMA I can’t access any of my funds. I literally did everything right. Emailed their team and my brokers team, had all paperwork, id , everything you asked I went above and beyond and now you ban my account. Where is my money!!
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Love this bank.
Love everything about Quontic.
Beware
The bank will stop the APR while you are in the process of application
Trying hard to avoid new customers
Rejected my application because of a recent change of address. This seems like a questionable choice. People often require a new bank account after a move.
Customer service was not helpful and just asked me to “try again, it may work. But if it is rejected twice, we cannot offer any service to you”.
Customer service was not helpful and just asked me to “try again, it may work. But if it is rejected twice, we cannot offer any service to you”.
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Good experience
I was looking for a high interest checking account during the pandemic and I found Quontic Bank. I’ve had a good online experience and the new app has all the modern features you need. There’s a snapshot feature where you don’t have to log in to see your balance and current credit score. You get a full Vantage report along with your accounts. Very smooth and easy to navigate.
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New App Design and UX
I really like the updated and refreshed mobile app! Great job in picking a new interface to migrate to. Best thing about this bank is the pay ring! It is a conversation starter when I talk to folks about it! One thing I would like to see integrated soon is debit card control. When can we expect that functionality to be enabled in the new version?
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So far so good
Besides some small grammatical and textual errors, a pretty good app and banking service . I do wish the app was updated more often though and I question why external transfers are enabled after 30 days. Great responsive customer service.
App and ring
The app it’s self has been amazing since day1 and the customer service the best the ring it’s self is perfect 💯 I’m 5’8 I washed my hands and thought I dryer them off well I had my hand by my hip while walking and it slipped off my finger long story short it stopped working so my sure it fits well 💯💯
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Pay Ring
I love the pay ring. It’s an excellent feature that no other bank has. I use my ring constantly instead of my debit card because it gives me 1.5% back on all purchases . Also, every time I use my ring it catches the eye of future customers for Quantic. Everyone wants to know more about the ring and the bank itself. I always tell them about the bank and it’s services. I really appreciate the customer service and they are always polite and professional. I want to say, thank you for your service.
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Big Improvement Over Previous Version
You can rename and reorder bank accounts on the website and now they show up in the same order on the app. Visually it is nicer now also.
STOLE MY MONEY
A few years ago I deposited $500 with them but there was no intuitive way to make any deposits. Eventually, that account disappeared from my main account profile: I let it go thinking it was temporary because of the awful state of their app. As well as unable to do literally anything within the site or app.
Lo and behold, I recently receive a notice that *I had ABANDONED my property?!? And that it was ONLY $482.71 now?!?
So, they took my money, held onto it for years, and are kind of returning some of it now? If this isn’t a pyramid scheme, the. I don’t know what one is…
Lo and behold, I recently receive a notice that *I had ABANDONED my property?!? And that it was ONLY $482.71 now?!?
So, they took my money, held onto it for years, and are kind of returning some of it now? If this isn’t a pyramid scheme, the. I don’t know what one is…
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