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QuoteMeHappy Connect User Reviews

QuoteMeHappy Connect

Customer Experience

Positive experience25.0% of reviews
Neutral5.0% of reviews
Negative experience70.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is QuoteMeHappy Connect Safe?

QuoteMeHappy Connect appears safe based on user ratings. AppsHunter Safety Score for QuoteMeHappy Connect is 88/100.

This assessment is based on 1,318 user ratings, with an App Store average of 4.4/5.

Is QuoteMeHappy Connect Legit?

QuoteMeHappy Connect appears to be a legitimate app. AppsHunter Legitimacy Score for QuoteMeHappy Connect is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

great for new drivers

This is such a good app, it allows u to get points which u can redeem for a wide variety of vouchers. I tend to use it for the sainsburys fuel as if i save for a month and get a gold score each week i can earn almost £10 to reduce the cost of petrol. It can be a bit temperamental however the perks outweigh this, just drive safe and u have nothing to worry about!
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charlelizabethxocharlelizabethxo

Usage

If I could give no stars I would I’ve recently got my black box (2 days in) and I’ve been flagged multiple times of poor usage I looked it up and apparently this is due to pulling away or breaking harshly so I went on a small drive to see if it was my fault and I’m confident to say that it’s not I pulled away very slowly and made sure to break slowly but I still got marked 42 out of 100 at the start of the day I was at 100% overall driving score and down to 50% this is not on and is clearly down to poor technology not my driving please contact me so this issue can be resolved
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fnndkxkfnndkxk

Response from developer

We appreciate your feedback, even though it’s not positive. It’s important for us to understand experiences like this, and we’d like to take a closer look with you if possible 🤝 Please get in touch with us directly via - https://help.quotemehappy.com/contact-form

Poor service

Very bad experience with Quote Me Happy. Their black box/tracking device is unreliable and does not properly record journeys. Even though my trips were showing on the app, I still received warnings saying no journeys had been recorded and that my policy could be cancelled.

Instead of fixing the issue, they blamed me for something caused by their own faulty system. On top of that, they charged cancellation fees which I believe was completely unfair.

Customer service was not helpful and the whole experience was stressful. I would not recommend Quote Me Happy to anyone looking for reliable car insurance.
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Sana_SK@79Sana_SK@79

Response from developer

Hi, thanks for taking the time to let us know about your experience. We can see how this journey has impacted you. It's certainly not the smooth experience our products and services are designed for 🤝 So our teams can investigate this further, please get in touch via - https://help.quotemehappy.com/contact-form

Rating System Unfair

It seems like the app would rather I crashed than make an emergency stop. When other drivers pull out in front of me without looking, I obviously have to break to avoid crashing. So why am I getting a very low rating for that? Also when I am parked and go on my phone to put in my destination on maps, it flags me up for “distracted driving”.

Edit: even when I don’t break harshly at all it still flags up for breaking. Genuinely went for a short drive trying to score 100 and thought I had done perfectly with no harsh breaking or speeding and still I scored badly
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LMCK17LMCK17

Response from developer

Thanks for sharing your feedback - we understand why this feels frustrating. We’re continually reviewing how accurately these events are identified. Your feedback is really valuable and helps us improve the system. If you’d like us to look into specific journeys, please get in touch via this link 👉 https://help.quotemehappy.com/contact-form, so we can review this in more detail. ~ Quotemehappy Social Team

Awful

I’ve been cut in front of multiple times the past couple of days and I’ve been tagged for “braking” multiple times in the same location however what else am I meant to do , am I expected to crash into them or swerve into oncoming traffic, it’s one thing to be told once per incident however like I said before in this instance I’ve been tagged twice in the exact same place as a taxi didn’t indicate and swung out in front of me , oh and don’t bother checking your phone in a car park to see if the Bluetooth is connected as you’ll be marked for “distracted driving” and your score will be effected 🤦‍♂️
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keighan77keighan77

Response from developer

Hi Keighan, we’re sorry to read this and understand how frustrating that must feel, especially when you’re responding to the actions of other drivers and trying to stay safe. Being flagged for braking or distracted driving can feel unfair in situations like the ones you’ve described. Our driving insights are based on patterns detected by the app and are designed to encourage safer driving overall, rather than judge individual incidents in isolation. That said, we recognise that factors outside your control - such as other drivers pulling out unexpectedly - can affect how these events are recorded. Your feedback is important, and experiences like this help us better understand how the app works in real-world conditions. Thank you for taking the time to share your concerns. ~ Quotemehappy Social Team

Mr

App is nice but I have a problem. I have been using the app for a while and it has been okay but I needed to Log in some days ago and it said “something went wrong” and i actually need to reconnect back to my car sensor. I have contacted the app support but it seems they don’t really know the way out. Please I would be glad if someone here can help.
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DexluwajDexluwaj

Very bad DO NOT CHOOSE

I’ve had many issues with the quotemehappy black box including, inaccurate scoring, false detections and much more. I’ve emailed the customer support many times to try and resolve these issues. the customer service is poor only replying with the same thing every time. I would highly recommend not choosing quote me happy for your black box as there are much better options like Hastings direct, which I wish I had chosen initially.

I’ve had false cornering detection on straight roads, speeding being flagged when I don’t speed, phone detection when I don’t use my phone unless my engine is turned off.

It’s seems like they try and evenly dispute good scores and bad scores so that you cannot achieve any reward points to go towards gift cards.
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Quote me not happyQuote me not happy

Response from developer

We regret any frustration this has caused. Your satisfaction is important to us, and we're taking steps to address the issues you've raised. Thanks for your honest, and detailed feedback. Please could you try uninstalling and reinstalling the app? This can sometimes resolve the issue. If this doesn't work, please visit https://help.quotemehappy.com/contact-form and one of the team will respond to you by email. If you're having issues logging in, you can contact the team as a guest. ~ Quotemehappy Social Team 💚

Poor at reading data

My big problem is that it will flag things to mark your score down which it shouldn’t. For example, when I turn on the engine and am setting a waypoint into Maps it’ll say I’ve been using my phone while driving, even though I’m still in my parking space and haven’t taken off the handbrake!

Same thing when I’m at a petrol station when I go out to pay at the counter, for some reason it thinks I’m still behind the wheel and using my phone when I’m not, I’m 50-60 feet away from the car.

On the motorway I always use my dynamic cruise control which speeds me up and down safely, but then it’ll also say I’m accelerating too aggressively - which I’m absolutely not.

Per the above there are some pretty silly glitches in the data it reads which mark my drives down in score.
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Deccs382649Deccs382649

Response from developer

Thanks for your feedback. Please could you try uninstalling and reinstalling the app? This can sometimes resolve the issue. If this doesn't work, please visit https://help.quotemehappy.com/contact-form and one of the team will respond to you by email. If you're having issues logging in, you can contact the team as a guest. Quotemehappy Social Team

Phone usage

Decent app, but major issue with phone distraction scoring

Overall, the app is decent and I really like the rewards system for good driving — it’s a great incentive. However, I’m really frustrated with how it handles phone distraction scores. Despite having my phone on Do Not Disturb and not touching it at all during journeys, I’m regularly getting hit with large point deductions (sometimes as much as 50 points) for “phone usage.”

It’s confusing and unfair — is it picking up movements in the car or reacting to notifications even when the phone isn’t being used? I shouldn’t be penalized for something I’m not doing, and it’s dragging down my overall score. This needs to be looked into and improved, because it undermines what’s otherwise a great app.
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Owen C. DaintyOwen C. Dainty

Response from developer

Thanks for your feedback Owen, we totally understand your frustrations! Please could you try uninstalling and reinstalling the app? This can sometimes resolve the issue. If this doesn't work, please visit https://help.quotemehappy.com/contact-form and one of the team will respond to you by email. If you're having issues logging in, you can contact the team as a guest. ~ QMH Social Team

App is good but wish we knew the rules

Loving being able to see how good my driving or my friends driving is, however I didn’t realise that if I was using my phone to look for something while I was the passenger it would affect my scores quite badly. I wish there was a way to differentiate between drivers
Jamluk15Jamluk15

Response from developer

Thanks for your feedback Jamluk15. Please could you try uninstalling and reinstalling the app? This can sometimes resolve the issue. If this doesn't work, please visit https://help.quotemehappy.com/contact-form and one of the team will respond to you by email. If you're having issues logging in, you can contact the team as a guest ~ Quotemehappy Social Team

Frustrating login issues- still unresolved

I’ve been trying to log into the app for days now, but the issue still isn’t resolved. I’ve uninstalled and reinstalled the app multiple times, but it hasn’t made a difference. I even reached out to the online AI support team, but unfortunately, they couldn’t help either. At this point, I honestly don’t know what else to do. It’s frustrating not being able to access my insurance details and the self fit device hasn’t been connected, I hope a proper fix or human support is made available soon because this experience has been very disappointing.
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Ola TommyOla Tommy

Response from developer

Thanks for your feedback. We're disappointed to see you've experienced some issues with the app. If uninstalling/reinstalling doesn't work, please visit https://help.quotemehappy.com/contact-form and one of the team will respond to you by email. If you're having issues logging in, you can contact the team as a guest ~ QMH Social Team

Pathetic customer service and broken black box

Your customer support is absolutely pathetic it's a joke. It's like you go out of your way to be useless. It is borderline impossible to get any real help. Your useless chatbot never connects me to an actual person, just runs me in circles, and when I finally give up and email you, I either get the most unhelpful, generic response imaginable or, even worse, no reply at all. What kind of service is this? I’ve never experienced anything so infuriatingly incompetent. And don’t even get me started on the black box. It’s a total joke. I can drive absolutely perfectly no speeding, no harsh braking, smooth and safe and sometimes I’ll get a decent score. But then on a short, flawless trip, it suddenly tanks my rating for no reason. It’s wildly inconsistent and clearly inaccurate. How do you expect anyone to trust this system?
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Syed Mujtaba53Syed Mujtaba53

Response from developer

Hi Syed, Thanks for your feedback. Please could you try uninstalling and reinstalling the app? This can sometimes resolve the issue. If this doesn't work, please visit https://help.quotemehappy.com/contact-form and one of the team will respond to you by email. If you're having issues logging in, you can contact the team as a guest ~ QMH Social Team

the app lies do not get it

I’ve had nothing but trouble with this app and I should’ve read the reviews first. I make sure I drive the speed limit and I drive safely, but it always marks me down for something. For example “smoothness” if I brake or accelerate too much it puts me in the red zone. I have a small engine and if I don’t accelerate I stall. I also just had a rating for apparently braking in the middle of the road when I didn’t so now even though everything else is perfect, i’m in the red zone. I also did not drive this week apart from one day and on that day my rating was 100%, yet it says my score has gone down from gold to green. It just lies constantly so they don’t have to lower your insurance next year. I will be finding another insurance company as soon as the first year is done. Do not go with quote me happy.
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hskshdghskshdg

Response from developer

Hi there, Thanks for your feedback. Please could you try uninstalling and reinstalling the app? This can sometimes resolve the issue. If this doesn't work, please visit https://help.quotemehappy.com/contact-form and one of the team will respond to you by email. If you're having issues logging in, you can contact the team as a guest. Quotemehappy Social Team

Pleasantly Surprised

These were the only guys that would insure me for a price that wasn’t absolutely ludicrous. I took out my policy almost dreading it after having the read the reviews. What I can say now after having the policy: - Box is easy to fit and app works - Occasional rides missed but really not an issue - Ratings are very reasonable with respect to speed, phone use and even cornering. No issues with driving late either. -An emergency brake from 20+ will likely make that journey red, but even that is not a guarantee. Company gives many chances so 1 red is not the end of the world and rating can be easily balanced. -I cancelled my policy due to finding a cheaper non telemetry policy about 6 months in. Refund and documents were processed immediately - If you aren’t absolutely ragging it, on all types of roads you will get by with satisfactory scores, although they do have a cool reward incentive for ‘optimal’ driving. -There is a top speed threshold you don’t want to break as that forces the week red. ( you should expect this with a black box policy and the speed it’s at is more than fair. Cons: -ultimately you get what you pay for and customer service capabilities are limited. -Default chat prompts generally cover all bases and sufficient for the masses but if you are in the minority with an abnormal issue you may struggle. - I did not have to handle any claims with them, although I believe they use a call centre for these, I can’t speak on that process.
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R3s Al GhulR3s Al Ghul

Response from developer

Hi, thanks for taking the time to share your experience with our app 🤝 We're glad to hears we've been able to help get you the cover you need, and provide a smooth experience. If ever you need us, we're just a message away 🙂 https://help.quotemehappy.com/contact-form Quotemehappy Social Team

Logs trips in other cars that I am not driving

I have been using the app for a month or so, and my app has logged a trip from a different car that I wasn’t driving. My partner was driving his car with me as a passenger, he dropped me off at home where I then got in my car to drive somewhere else. I can see from the trips page that I received a low score for braking and acceleration from way before I got in my own car. The app should only log trips when my Bluetooth is connected to the black box. Ridiculous.
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PhdnakiPhdnaki

Response from developer

Thanks for your feedback. Please could you try uninstalling and reinstalling the app? This can sometimes resolve the issue. If this doesn't work, please visit https://help.quotemehappy.com/contact-form and one of the team will respond to you by email. If you're having issues logging in, you can contact the team as a guest ~ QMH Social Team

Too harsh.

The app is too harsh when it comes to scoring your driving. Unless you break a good 3/4 mile before traffic lights or when you need to stop it’ll mark you down for harsh braking, going up to speed regularly with flow of traffic will mark you down for acceleration. 1mph over a limit it’ll mark you down for speeding. I’ve been marked for phone usage whilst parked in a car park at the end of my journey with the car turned off. I need to completely turn off the Bluetooth tracking for the app in my settings if I want to get a route up on Google maps. A 0.5 mile journey to my local Aldi marked me down 40% for phone usage even though the car was completely off and I was just waiting for my partner to do some shopping. They really need to sort the connection or sensor for when the car is on or off it’s not right getting marked down for phone usage when you’re parked and the car is off.
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GluetripGluetrip

Doesn’t let me long into the app.

I’ve have this insurance for like 3 months now it has been ok but for the past week or so the app isn’t working I’ve tried emailing them they said they would get back to me after me sending a screenshot of the error message it’s now been a week with no response I’ve emailed again hoping they are going to respond as I’m getting sms messages saying I’m not recording my trips go into the app urgently but I can’t because I can’t access the app.
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Raheem__-Raheem__-

Response from developer

Morning Raheem, Thanks for your feedback. Please could you try uninstalling and reinstalling the app? This can sometimes resolve the issue. If this doesn't work, please visit https://help.quotemehappy.com/contact-form and one of the team will respond to you by email. If you're having issues logging in, you can contact the team as a guest ~ QMH Social Team

Too strict and unfair

Had this insurance for about two weeks now did a lap around the village to track the first trip and after that it all went downhill. First off, say a 30 zone if you accidentally do 1 mph over it affects your score drastically. 2nd I have to drive to work and back which is an hour both ways and then says I’m using my car too much which affects score even worse which is not fair at all. 3rd of all I’ll go round a roundabout at about 20mph at a steady rate and it’ll mark me down for harsh cornering. Last thing it’s unfair and inaccurate marking as your score can go down as the speed of light but is ridiculously slow to get back up. Also they promise you rewards by aging points from good driving by getting 100 points. I got a couple of drives with 109 and didn’t receive anything. They need to fix there insurance big time!
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Quote me sad 5890Quote me sad 5890

Response from developer

Hi there, thank you for taking the time to share your experience with us. We completely appreciate your comments, and can see that this has been a frustrating time for you. It's concerning to read that you've had so many issues with the app. Please visit https://help.quotemehappy.com/contact-form and one of the team will respond to you by email to help you. If you're having issues logging in, you can contact the team as a guest ~ QMH Social Team

Black box

I’ve been with quote me now for over a year. When first looking for insurance I was hesitant to joining them because they had nothing but bad reviews. I decided to go with them anyway as it was the cheapest insurance (as you would) and they are amazing, have no idea what people complained about. Just make sure to keep your phone and app updated otherwise the app won’t track, other then that I have no faults whatsoever
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BilbuvBilbuv

Response from developer

Thank you so much for your 5-star review, Bilbuv! 🌟 We're thrilled to hear that you've had a positive experience with Quote Me Happy over the past year. We understand that initial reviews can be daunting, but we're glad you gave us a chance and found our service to be amazing and affordable. 💚 Quotemehappy Social Team

Shocking

Would rate 0 stars if possible the device is a pain to connect ive had to do this twice now the first time it wouldnt connect then the second time was even worse still havent been able to get my phone to connect after an hour of sat right next to the black box and cant even get on the phone with anyone to sort it. Paid almost 3 grand for insurance and cant even make the process simple. And when the device is working the ratings are abysmal for instance i had to break suddenly as someone pulled out on me checked on my score later on everything but smoothness was rated 100 but smoothness was around 50 and i zoomed in on the map where the incident happened and the device somehow said i harshly breaked 3 times in a row.
Now i dont even understand how thats possible in a real life scenario as what this device is saying i got pulled out on breaked let off the break breaked again let off again and then slammed on for the third time if that was the case it wouldnt be affecting the score i would be ringing up to make a claim. Its an absolute joke of a rating system every other app i have had in the past for this black box nonsense say i am a green or even gold driver but no not this one
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Daniel_taylor06Daniel_taylor06

Response from developer

Thanks for sharing your experience with us. We're here to support you and make things right. It sounds like you've had a really tough time with the device and the rating system. 😔 We understand how frustrating this must be, especially after investing so much in your insurance. Please could you try uninstalling and reinstalling the app? This can sometimes resolve the issue. If this doesn't work, please visit https://help.quotemehappy.com/contact-form and one of the team will respond to you by email. ~ Quotemehappy Social Team