Application
Merci
Issue with App Crashes and Missing 4K Feature (Paid Monthly Subscription)
Hi,
I have an active monthly subscription for your app, but I am currently facing two major issues that are making it impossible for me to use the service properly:
1. App Crashing: Every time I try to work on a relatively short 20-minute video, the app completely crashes and exits.
2. Missing 4K Resolution: Despite having a paid subscription, the 4K export/quality option is not available.
Could you please assist me in resolving these issues? If the app cannot handle standard 20-minute files or provide 4K output as advertised, please let me know so I can request a subscription cancellation and a full refund.
I look forward to your prompt response.
Account & Device Details:
Bahawddin Sadi
Masha Allah
🤩
Yasser ad-Dussary
The app is great, but the subscription package is tedious.
Social Media App
Response from developer
Thank you so much for your kind review. We’re very happy that you like the Quran video maker app. Your support means a lot to us.
Video quality is really bad in the free version!
Remove footnote numbers from translations and add an option to edit them, since better words can sometimes be substituted from other translations, like instead of “Allah is Knowing”, the most accurate translation is “Allah is the All-Knowing/Omniscient”. Jazak Allahu khairan (May Allah Almighty reward you with goodness)!
Response from developer
Assalamu alaikum. 1080p resolution is sufficient for social media (you can support our work by subscribing to the paid version to use this). We don't want to pass on the increased costs to users if we use 4K stock videos. There are many translation alternatives; you can use whichever you prefer. Thousands of greetings. May Allah be pleased with you.
High value
Response from developer
We appreciate your feedback! It motivates us to keep improving the experience for you.
