Qustodio Parental Control App User Reviews

Customer Experience

Positive experience15.6% of reviews
Neutral7.9% of reviews
Negative experience76.5% of reviews

~ Based on 668 written reviews from the US App Store.

What users say

Is Qustodio Parental Control App Safe?

Qustodio Parental Control App appears mostly safe based on user ratings. AppsHunter Safety Score for Qustodio Parental Control App is 84/100.

This assessment is based on 9,082 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.3% of ratings point to a safe experience
3.9% of ratings suggest some concerns
15.9% of ratings point to a risky experience

~ Based on 9,082 App Store ratings for Qustodio Parental Control App.

Is Qustodio Parental Control App Legit?

Qustodio Parental Control App appears to be a legitimate app. AppsHunter Legitimacy Score for Qustodio Parental Control App is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

PARENTS DO NOT INSTALL ON YOUR CHILDS PHONE IT IS A MALWARE INDUCED CONFIGURATION PROFILE

My parents recently installed Qustodio onto my phone in hopes of tracking harmful messages. It completely failed, although they set it up right Qustodio failed to actually track them. Don’t even get me started on the thousands of other problems:

1. VPN is set in America so if you’re outside the US your child’s phone will become unusable even with permissions on.

2. Random popups will appear out of nowhere telling me to sign back into my apple account, ones just saying “ok” and nothing else and ones telling me my storage is getting full even though it’s not.

3. Randomly it would make me send messages I didn’t even write such as sending the app TikTok to my Mum automatically for nothing, literally just telling her to “install it”

4. Apple Pay would constantly be disabled because Qustodio triggers lost mode every time a feature happens such as downtime. I had to re-add my cards and enable them all again once more.

I could keep going on but I wrote this pretty late and I’m tired. Do not install this on your child’s phone unless you’re willing to buy them a new one.
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Terrible Valie

Paid almost $100 for the Qustodio basic plan to try (before upgrading) and I’m seriously disappointed. For that kind of money I expected reliable parental controls that actually work, especially on iPhone. Instead I got incomplete monitoring, features that don’t function as advertised, and constant frustration. Key things I paid for either don’t work properly or require workarounds that shouldn’t be necessary.

The value is terrible. Apple’s built-in Screen Time already does a lot of this for free, and Qustodio’s extra features feel half-baked or unreliable once you’re locked into the expensive plan. I’m not holding out hope for a refund.

I would not recommend this app at this price. Parents looking for real peace of mind should look elsewhere.
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Reza

One of the best parental control all that I have seen for years! Great job! Thank you!

Awful

Don’t try this!! I was recommended this app by my sister. It seemed great. It took me forever to set it up.- then the app controlled my daughter’s phone so badly she couldn’t even use her cycle app or music app- even after all the restrictions were lifted she couldn’t even access her App Store!!

Very Glitchy

It’s stupid, it locks my son out and then his Face ID doesn’t work, now he’s stuck with a phone that is just blocked even when I allow it.

I’m an adult - one star for service and experience

Yes, I’m a parent and not a disgruntled child giving this app a one-star review. We’ve had installation and set up issues from the very start. And every attempt to contact tech support is by email with a 2–3 day wait for a response. Meaning our entire trial period was spent waiting for an email from tech support that did not address any of our issues. No call or chat option unless you want to be upsold to the plus plus version. Be warned, an incomplete app installation can require you to wipe your child’s device. Incredibly frustrating.
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Trash! DO NOT PURCHASE

This app is utter trash! Complete waste of $100. I only purchased because I wanted to be able to temporarily block certain numbers at certain times of the day, nope can’t do it. All it does is monitor conversations and calls that the iPhone settings can do and alerts you about every tiny thing. “Your son searched for soccer tips” seriously 😒. Did I mention it’s hard to use? It doesn’t do anything you program it to. Then you have to spend hours trying to figure out why your child’s phone isn’t working at the times it should so you just turn it all off. And here’s the kicker they WILL NOT refund you even if you cancel less than 24 hrs later. DO NOT BUY!
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Slow and very glitchy

Freezes frequently…doesn’t work fast and it’s glitchy too often. Good concept for monitoring kids activity but poor functionality.

No puedo ver las llamadas

La app se retrasa mucho para darme la ubicación o el recorrido donde paso mi hija aparte no puedo ver los números a los ella llama o la llaman tampoco los mensajes de texto

Good for my daughter

Since I installed this app on my daughter’s device. She started to have new hobbies like tying knots and shaving, although she got a bit blood on her thigh. I heard a strange noise in her room today with a chair falling down and imma check on it later.

It's ok

I cannot monitor my kids text messages like you are suppose to be able to. I have tried and tried and it doesn't work. Besides that this app works to monitor their screen time limit and google searches. Just wish it was easier to see what their text messages were.

“Time schedule” has disappeared

Time schedule has disappeared after update which means I cannot control the time of the day my son uses the phone, he can even use it at 6am and tries to skip sleep…please fix

Sensacional

Perfeito,
Indispensável

Qualquer criança desinstala

Promete muito, mas a segurança é pífia. Minha filha desinstalou sozinha várias vezes. Basta ir na Play Store e lá tem o botão de desinstalar. Deveria ser o melhor controle parental, não fosse essa falha horrorosa.

great app!

gave my kid 2 hours. she found a new hobby! cooking, everyday she goes in her room with a big knife from the kitchen, also shes learning how to tie knots in ropes! haven’t seen her since tho!

Worst app

Absolutely 0 privacy
Im so glad my parents deleted this app now
As they should because im 15
I dont need them to be reading every single message i send
We deserve privacy too

Good, but issues

It sometimes blocks inappropriate websites, but my 11 year old is able to find workarounds. Also, if I pause internet usage it also turns off location tracking. What good is that?

Faulty monitoring app!!

Had purchased the app to control child’s device , but the app restrictions randomly get deleted , giving the child access to them . Not a reliable app !!!!

Disappointed

For about a month now, I have not received any profanity alerts from my child’s phone, even though I can clearly see that messages containing inappropriate language are still being sent and received.

The app is still installed, all settings remain enabled, and nothing has been changed on my child’s phone. I therefore do not understand why this feature has stopped working.
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Stay Away

This app sucks, it’s not compatible with much like other apps like it with IOS due to the 2 factor authentication. They claim they can bypass it, but even other promises were broken like safety alerts. They are unresponsive and if they respond it’s a general AI generated response and not account specific, they didn’t even know what phone I had synchronized to their system. I synched an IPhone 12, they sent me troubleshooting instructions for an android. A bunch of idiots, they should be shutdown for false advertising. Pathetic excuse for a company!
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