Qustodio Parental Control App Reviews: Is It Legit?

Customer Experience

Positive experience15.4% of reviews
Neutral8.3% of reviews
Negative experience76.3% of reviews

~ Based on 700 written reviews from the US App Store.

What users say about Qustodio Parental Control App

Is Qustodio Parental Control App Safe?

Qustodio Parental Control App appears mostly safe based on user ratings. AppsHunter Safety Score for Qustodio Parental Control App is 84/100.

This assessment is based on 9,454 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.3% of ratings point to a safe experience
3.8% of ratings suggest some concerns
15.8% of ratings point to a risky experience

~ Based on 9,454 App Store ratings for Qustodio Parental Control App.

Is Qustodio Parental Control App Legit?

Qustodio Parental Control App appears to be a legitimate app. AppsHunter Legitimacy Score for Qustodio Parental Control App is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

HORRÍVEL

Tirou toda mnh privacidade, e acabou total a mnh relação com a minha mãe por conta dessa merd, prr nem privacidade eu tenho mais nessa bct

Grateful

Qustodio has been a blessing for my family. We homeschool and I have Qustodio uploaded to all laptops. It allows me to know how long they stream school. The amount of time they’re on allowed sites. It also allows me to protect them from inappropriate sites. I’m grateful and I have had no issues at all.
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Unreliable

It doesn’t always take me to the actual YouTube video my daughter has been watching.

Internet connection

I don’t like that I can’t connect the device to my own internet once connected to this application. I like my internet controls easier than this app but this is nice when not on the internet.

Very unhappy

We had another parental control app on my son’s phone and iPad for years, but it was starting to glitch so I did some research and found Qustodio. In the last month since we paid for the premium plan, my son has been able to easily find the app and delete it. That was not possible on the other apps. I’ve tried to contact the customer service and even when I log into the main site, to contact them through keep in touch it says I have an invalid password, even though it shows my name in the top right. Really not happy with this app at all right now, since it can’t be hidden like other pc apps we used. 😡
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Garbage

My kid bypassed it in 17 minutes. This creates another conflict.

Doesn’t work

Blocks apps when they are supposed to be allowed, does not block after screen time limits have expired. Poor execution.

Terrible

This app is awful. At first it worked fine, then, it stopped on my son’s phone. I followed the directions to delete and reload and it still didn’t work. Then, getting ahold of customer service is so difficult. There is nobody to actually speak with and what is told is to just delete and reload it, which I already did. I will not be using or recommending this site again, and since I paid for the year, it was a total waste of money and time.
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Unreliable

Absolutely love this app when it’s working properly. However, I have had MANY occasions when the connection between the kids and parent app has fallen off. My child is being very patient with me constantly asking for his phone to reconnect it but I want an app I can forget about knowing that it will flag any issues (I also do random phone checks so not fully relying on the app but it would be nice to have the reassurance that it is always monitoring). Customer support have been good but I have not heard from them in a few days now since trying to send them the video of the issues they requested.
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Lacking

- Does not allow requests to be submitted by kids on windows or macOS.
- Does not create entries for embedded sites. (Problematic for kids in school as most sites have embedded content and kids can’t access it or request access for it, and it doesn’t show up in the app so you can give access even when it is denied.)
- Blocks schools monitoring in specific education settings.
- Unable to create settings for all users; requires editing settings one by one.
- Overall, mediocre considering all the features it has. (Some do work well, but some don’t, and some are all together missing)
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Not that great

It will block sites you specify, bug usage isn’t obvious and you have to know the sites to block. Not very intuitive to see websites your kiddo is using

A criança basta clicar na notificação e desativar o app, aí a criança usa completamente livre.

Não funciona meu filho de 9 anos clicou na notificação e desativou o app e usou a vontade. Entrei em contato informaram que muita gente está reclamando e não conseguem resolver e nem tem previsão. Indaguei sobre o plano anual que comprei e paguei e não funcionou, informaram que só poderiam me dar 30 dias. Em resumo confiei coloquei no celular de 2 crianças que continuou usando sem segurança nenhuma, ao avisar do erro simplesmente perdi meu dinheiro.
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Problemas

O app tem apresentado mtas falhas nos controles de tempo de apps. Vc bloqueia o uso em um dos dias da semana e os demais estão liberados e mesmo assim vc consegue utilizar o app no dia bloqueado. Outra coisa, acaba o tempo de uso de um app, se vc não fechar o app consegue usar mais tempo. Estou realmente pensando em buscar outra ferramenta de controle parental. Obrigada.
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It doesn’t work

The app doesn’t work and I paid 1 year subscription. I want my money back
😡😡😡😡

Not solid

I tested the app with some nasty language and it did not make a report to the parent app. But when sending “ok” it flagged the word “ok”. Also not all calls and messages are listed. Some do get listed and some don’t. This app does not feel secure as a parent.

Terrible scam app

They make closing the account terrible experience, and they pretend to be free only to say you have 3 days free trial and you have to pay around $115 annually. A bunch of scammers

Not simple

I’m not technology savvy by any means so this app is NOT simple and I will be requesting a refund!

Ok, but not Flexible enough

Difficult to set rules or temporarily over-ride. Not flexible or customisable enough

Won’t open

Not sure why but it won’t open for me. It looks updated but no matter what I’m not able to open it (on or off WiFi)

Not working

It worked for more than a year. But now it doesn’t - the children’s device won’t connect to the Wi-Fi