Easy and efficient
Great app, easy to navigate and do transactions
Need to be able to edit term deposit reinvestment options when they come to the end of their term
Please add the ability to update term deposits nearing the end of the term. There is no ability to change auto reinvest option or alter the terms when the term deposits come due.
Worst banking app
No biometric login like every other banking I and forced to use a less secure pin. But often the pin doesn’t work so have to try again later. But if you enter it too many times it will lock you out and you have to phone them to get it unlocked but they are only open limited hours
Landscape Mode
The app is great on iPhone. It would be helpful to have landscape mode on the iPad.
It works
No issues so far
So clunky
One of the worst banking apps in the history of mankind. Almost 0 intuitive human centered design, old and clunky. Fantastic savings rates though! %
New update worked fine
New update installed and worked fine from start.
Frustrating
App pretty frustrating for sure. After registering for secure code, every time I opened the app it would tell me my account is locked for security reasons and I had to go through the process to register for secure code again. Deleting and reinstalling the app seems to have resolved so far.
Doesn’t work with internet banking as expected.
I downloaded the app and installed it successfully which enabled access to my accounts though the app. Using internet banking became impossible as the app failed to generate the required secure code. Rabo bank told me I must delete and reinstall the app, after waiting 20 minutes on the phone. Great system guys!
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Doesn’t work after setting up secure code on other device
Can’t log in at all any more. It also wants me to use my old digipass even though I have registered for secure code and using that on my other device. Contacted support but had any reply days later
No biometric security
No way to secure the app by biometrics like other banks, yet they want this to replace the security token. Often the app also doesn’t work and won’t log you in
Install a back button!
This app is very frustrating. You have to close down the app and re-open it to move to another page as there are no back buttons. Surely it is easy to fix this in todays day and age?
Not fit for purpose
I don’t know what you are paying your app developers but it is way too much. IOS15 has been out for months not and you have yet to sort out the issues the app has. Perhaps you need to check out some of the banking apps of your competition for inspiration - it’s not like you could do any worse.
Was working but not now
I had this app since May 2021 was working perfectly fine until later in the year. I’ve seen others’ review now saying at similar time they weren’t able to log in. My issue is that once login, the page is blank and I cannot do anything. Bit frustrating used to work fine but not now. P.s my phone is updated to the recent iOS 15.1
I contacted and custom services, though they tried but still not working
I contacted and custom services, though they tried but still not working
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Terrible Banking App
Despite many iOS updates, this Rabobank app fails to function for basic actions ie money transfers, it just freeze’s. The app’s menu is hopeless and not fit for purpose.
Upgrade useless
Recently the RABO app was updated. Well, now you can only do one transaction at a time. After clicking on the “done” button, you have to wait for the app to close down before you can log in again and do another transaction. A real royal pain.
What is going on?
This app has been down for over 4 weeks… I’ve been super patient waiting for you guys to fix it but this is a bit beyond a joke now. Come on.
iPhone issues
Rabobank please fix. We have been waiting now for over a fortnight. Very disappointed.
Doesn’t work
Shows a link to say to go to the website because the app isn’t working due to an iOS update.
Apple provides beta releases of iOS for developers to test their apps. Rabobank needs to use this time to make sure the app works so their customers aren’t locked out.
Apple provides beta releases of iOS for developers to test their apps. Rabobank needs to use this time to make sure the app works so their customers aren’t locked out.
Slack
IOS 15 is out some now and available for development/testing a lot longer yet incompetent application specialists at Rabo still haven’t been capable of updating their already buggy app. Very disappointed.
