Kiwibank Mobile Banking

Kiwibank Mobile Banking

by Kiwibank Limited

18 ratings
186 reviews
Free

Details

  • Released
  • Updated

Features

Kiwibank Mobile Banking screenshot #1 for iPhone
Kiwibank Mobile Banking screenshot #2 for iPhone
Kiwibank Mobile Banking screenshot #3 for iPhone
Kiwibank Mobile Banking screenshot #4 for iPhone
Kiwibank Mobile Banking screenshot #5 for iPhone
Kiwibank Mobile Banking screenshot #6 for iPhone
Kiwibank Mobile Banking screenshot #7 for iPhone
Kiwibank Mobile Banking screenshot #8 for iPhone
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About

Manage your finances on the go with this mobile banking app. View balances, transfer money, pay bills, and manage cards securely. Open new accounts, apply for credit cards, and track financial goals.

View account balances and transaction history
Transfer money and pay bills
Manage payees and tax payments
Set up and manage cards
Open and manage accounts
Apply for credit cards
Secure login with biometrics
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What users say

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What's New in Kiwibank Mobile Banking

5.8.1

July 7, 2026

Thank you for using the Kiwibank Mobile App. This release includes improvements and bug fixes. We’re always looking for ways to improve your banking experience. Love the app? Rate it now. Your feedback will help us improve!

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User reviews

Direct debit detailed view doesn’t work

Direct debit detailed view doesn’t work when you change pay account accounts.

Would like to have a view to track total income and total spending

.

App is easy to use. Only downside I’ve found is the app not being able to notify me of any deposit or transactions into my phone.

SLOW

Seriously do something about your Stone Age app

No option to turn off PayWave in the Kiwibank app

Kiwibank’s card management features are not convenient enough. What disappoints me most is that there is no option in the app to turn off PayWave / contactless payments.

Many other banks, such as BNZ and ASB, allow customers to turn contactless payments on or off by themselves in the app. This gives users more control, especially if they are worried about accidental payments, card fraud, or simply want better account security.

However, Kiwibank does not provide this feature, so customers have very limited control and may need to contact the bank for help. Contactless payment is convenient, but not everyone wants it enabled all the time. I hope Kiwibank can improve its app and add an option to turn PayWave / contactless payments on or off.
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Acceptable but not Exceptional!

Very average banking app with no exceptional features. There are a few extras I would like:
1. Search history minimum of 5 years and able to download as txt, csv or pdf and forward to email.
2. Setup web cards (visa & master) that can be used for one-off transactions or dedicated to specific e-shops, i.e. Amazon, Apple, or your local Pizza shop when you order online.
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Developer apps

User experience

🐞

Reported Bugs

16 issues

App requires iOS 16+ update, blocking users on iOS 15 and older

Bug

Infinite loop when updating app on incompatible devices

Bug

Payment failures requiring app reinstall

Bug

Balance not updating after transactions without logout/login

Bug

Unexpected error messages during payments and login

Bug

App stuck in loading screen indefinitely

Bug

Face ID not working automatically (requires manual tap)

Bug

Widget not updating or showing loading screen permanently

Bug

Account lockout after 3 failed PIN attempts

Bug

Share button on transaction receipts crashes app

Bug

Login issues on mobile data (50% failure rate)

Bug

App crashes on startup for some users

Bug

Accounts not syncing across multiple devices

Bug

Cannot change debit card accounts (error message)

Bug

Display issues with account names and balances

Bug

KeepSafe questions not screen reader accessible

Bug

Requested Features

16 requests

Real-time transaction notifications and alerts

Feature

Google Pay support

Feature

Transaction time stamps (not just processing time)

Feature

Favorites/frequent payees section

Feature

Export statements in PDF format

Feature

Virtual card support

Feature

Budgeting and spending breakdown tools

Feature

Copy account number button

Feature

Search transactions by payee name

Feature

Larger widget font sizes

Feature

Transaction notifications for specific amounts or types

Feature

Smart watch/wearable device support

Feature

Improved widget functionality

Feature

Better pending transaction visibility

Feature

Direct Debit approval notifications

Feature

Privacy and security audit logs

Feature

FAQ

What can I do with the Kiwibank Mobile Banking app?

The app allows you to manage your finances on the go. You can view account balances, search transaction history, transfer money, pay bills, manage payees, and even pay tax directly to IRD. It also supports managing your cards, opening new accounts, and applying for credit cards.

Is the Kiwibank Mobile Banking app secure?

Yes, the app is designed with security in mind and is backed by their internet banking guarantee. It offers secure access using a PIN code, biometric authentication (Touch ID and Face ID), and two-factor authentication through KeepSafe.

How much does the Kiwibank Mobile Banking app cost?

The mobile app is free to download and use. You only need to be an existing Kiwibank customer to get started with its features.

Can I open new accounts or apply for cards through the app?

Yes, the app allows you to open and manage everyday or investment accounts, apply for a credit card, and order an EFTPOS or Visa Debit Card. You can also join the Kiwi Wealth KiwiSaver Scheme.

What devices are compatible with the Kiwibank Mobile Banking app?

The app is available for mobile devices. Specific compatibility details, such as operating system versions, are not provided in the description, but it supports biometric features like Touch ID and Face ID on supported devices.