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Kiwibank Mobile Banking

Kiwibank Mobile Banking

by Kiwibank Limited

18 ratings
190 reviews
💼 Business
💰 Finance
Free

Details

Released
May 10, 2012
Updated
October 26, 2026

Features

Developer

Kiwibank Limited
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Kiwibank Mobile Banking screenshot #1 for iPhone
Kiwibank Mobile Banking screenshot #2 for iPhone
Kiwibank Mobile Banking screenshot #3 for iPhone
Kiwibank Mobile Banking screenshot #4 for iPhone
Kiwibank Mobile Banking screenshot #5 for iPhone
Kiwibank Mobile Banking screenshot #6 for iPhone
Kiwibank Mobile Banking screenshot #7 for iPhone
Kiwibank Mobile Banking screenshot #8 for iPhone
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About

Manage your finances on the go with this mobile banking app. View balances, transfer money, pay bills, and manage cards securely. Open new accounts, apply for credit cards, and track financial goals.

✓View account balances and transaction history
✓Transfer money and pay bills
✓Manage payees and tax payments
✓Set up and manage cards
✓Open and manage accounts
✓Apply for credit cards
✓Secure login with biometrics
Show original description

What users say about Kiwibank Mobile Banking

Reviews of Kiwibank Mobile Banking are mostly negative: the Finance app is rated 3.1/5 from 18 App Store ratings. What users like most: easy to use and intuitive interface, fast and responsive app performance. Top complaints: forced iOS version requirements lock out older devices, frequent app crashes and freezes. Summarized from real user reviews.

Positive things

  • 👍Easy to use and intuitive interface
  • 🚀Fast and responsive app performance
  • 💳Apple Pay support (recently added)
  • 🔒Secure authentication with Face ID/Touch ID
  • 📱Good basic banking functions
  • 🎨Clean, modern design with dark mode support
  • 📞Helpful customer service staff
  • 💰Convenient for everyday transactions

Negative things

  • ⚠️Forced iOS version requirements lock out older devices
  • 🐛Frequent app crashes and freezes
  • ⏱️Slow login and loading times
  • 🔄Endless update loops on incompatible devices
  • ❌Poor customer support responsiveness
  • 🚫Lack of real-time transaction notifications
  • 📊Missing advanced features compared to competitors
  • 💔No backwards compatibility for older iOS versions
  • 🔐Accessibility issues with KeepSafe security questions
  • ⚡Server outages and unavailability
  • 🎯Confusing balance display (available vs account balance)
  • 🔍Limited transaction filtering and search capabilities
See all reviews

What's New in Kiwibank Mobile Banking

5.16.0

October 26, 2026

Thank you for using the Kiwibank Mobile App. This release includes improvements and bug fixes. We’re always looking for ways to improve your banking experience. Love the app? Rate it now. Your feedback will help us improve!

More

User reviews

Most RecentHighest RatedLowest Rated

Notifications

Please can we get notifications. Including card payments please.
GGOLDk1w1

App Experience

This has got to be the worst banking app. Take a lesson from ASB.
BBishopMajol

Bello

Would like it more if it was like the anz app where you get real time notifications when you receive money into your account
LLowki06

There is a potential to be better

It would be awesome if the app gives real time notification of debits and deposits in real time (not only with sms with has a considerable delay). Also it needs a new design. It’s so old fashion.
MFMauricio Facini

Direct debit detailed view doesn’t work

Direct debit detailed view doesn’t work when you change pay account accounts.

Would like to have a view to track total income and total spending
TThudugala
See 185 more reviews

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User experience

🐞

Reported Bugs

16 issues

App requires iOS 16+ update, blocking users on iOS 15 and older

Bug

Infinite loop when updating app on incompatible devices

Bug

Payment failures requiring app reinstall

Bug

Balance not updating after transactions without logout/login

Bug

Unexpected error messages during payments and login

Bug

App stuck in loading screen indefinitely

Bug

Face ID not working automatically (requires manual tap)

Bug

Widget not updating or showing loading screen permanently

Bug

Account lockout after 3 failed PIN attempts

Bug

Share button on transaction receipts crashes app

Bug

Login issues on mobile data (50% failure rate)

Bug

App crashes on startup for some users

Bug

Accounts not syncing across multiple devices

Bug

Cannot change debit card accounts (error message)

Bug

Display issues with account names and balances

Bug

KeepSafe questions not screen reader accessible

Bug
✨

Requested Features

16 requests

Real-time transaction notifications and alerts

Feature

Google Pay support

Feature

Transaction time stamps (not just processing time)

Feature

Favorites/frequent payees section

Feature

Export statements in PDF format

Feature

Virtual card support

Feature

Budgeting and spending breakdown tools

Feature

Copy account number button

Feature

Search transactions by payee name

Feature

Larger widget font sizes

Feature

Transaction notifications for specific amounts or types

Feature

Smart watch/wearable device support

Feature

Improved widget functionality

Feature

Better pending transaction visibility

Feature

Direct Debit approval notifications

Feature

Privacy and security audit logs

Feature

FAQ

What can I do with the Kiwibank Mobile Banking app?

The app allows you to manage your finances on the go. You can view account balances, search transaction history, transfer money, pay bills, manage payees, and even pay tax directly to IRD. It also supports managing your cards, opening new accounts, and applying for credit cards.

Is the Kiwibank Mobile Banking app secure?

Yes, the app is designed with security in mind and is backed by their internet banking guarantee. It offers secure access using a PIN code, biometric authentication (Touch ID and Face ID), and two-factor authentication through KeepSafe.

How much does the Kiwibank Mobile Banking app cost?

The mobile app is free to download and use. You only need to be an existing Kiwibank customer to get started with its features.

Can I open new accounts or apply for cards through the app?

Yes, the app allows you to open and manage everyday or investment accounts, apply for a credit card, and order an EFTPOS or Visa Debit Card. You can also join the Kiwi Wealth KiwiSaver Scheme.

What devices are compatible with the Kiwibank Mobile Banking app?

The app is available for mobile devices. Specific compatibility details, such as operating system versions, are not provided in the description, but it supports biometric features like Touch ID and Face ID on supported devices.