Good but an annoying bug
Generally good app. But recently it’s become impossible to set up a future dated BPay payment in the app. I am pretty sure I used to do this by tapping on the word “Today” but that no longer works.
Satisfied
Helpful members going out of their way to assist me with my queries and dilemmas
Great app, but has a bug
A great reliable app until the recent update. I now lose my favourite accounts every single day and they all automatically hide. I reached out to Support and they said it should sort itself out. What a strange response… very frustrating.
Frustrating
I'm genuinely disappointed with the app. It crashes every couple of minutes, the transactions don't come through from Thursday so i can't have data on my budget until Tuesday
Customer phone support
Westpac employee support over the phone was not helpful . This lady was snarky and had sour tone
