Westpac Reviews: Is It Legit?

Westpac
Westpac
Westpac Banking Corporation

Customer Experience

Positive experience33.4% of reviews
Neutral10.6% of reviews
Negative experience55.9% of reviews

~ Based on 706 written reviews from the US App Store.

What users say about Westpac

Is Westpac Safe?

Westpac appears safe based on user ratings. AppsHunter Safety Score for Westpac is 90/100.

This assessment is based on 356 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.4% of ratings point to a safe experience
3.4% of ratings suggest some concerns
6.2% of ratings point to a risky experience

~ Based on 356 App Store ratings for Westpac.

Is Westpac Legit?

Westpac appears to be a legitimate app. AppsHunter Legitimacy Score for Westpac is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

From best to worst

This app use to be amazing but now it’s the worst banking app I use. It use to be super easy to navigate now it’s a maze. I can’t recall payments anymore, I’ve been waiting for 30hours on the online chat (over week days) and then was thrown off so starting from scratch again today. Maybe time to start looking for a better bank with a better app.
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Fee waived on my request

My credit card was hit with fee which was reimbursed on my favour. Thank you Westpac.

Trust

Reliable app

Hopeless update

The app crashes within 5-15 seconds of being opened. What a terrible update. Maybe use a small percentage of your record profits to actually invest in something properly.

Amazing app

By far one of, if not, THE best banking app on the market currently. I always recommend Westpac to my clients whenever a bank with an amazing app is a priority for them.

Download it bro!

It’s pretty chill

Please add iPhone Duo support

Please update for iPhone Duo. Thanks WBC

Keeps closing??

App keeps closing itself after only being in there a few seconds

The bank I want

Can do all banking in one go.

Mr

Soon

Keeps crashing

The App has been constantly crashing with no consistency and even I updated the app. Please fix it as it is very annoying.

with Palentir Westpac??

Genocide tech? ICE deportation tech? Colesworth surveillance?

Can you even be trusted now Westpac? Westrehell?

Crashing app.

The app keeps crashing if you try doing too many things or go and do something else on another app. Consequently it means having to log in several times if you need to do several transactions. Really annoying.

App Crashes at Random

The app crashes at random, sometimes in the middle of a money transfer. Very frustrating to have to go back in and race to get the transaction done before it crashes again

Westpac app

It’s easy to use

Crashes regularly

The app is great but after the recent ios update, it crashes all the time. Seems like a lot of other users are having the same experience. App needs a bug fix asap.

Passkeys

Love the app but I do not understand why you update the to support passkey and i cannot find and when I search for it in app no mention of it so why put it there if i can’t find and use it. Please fix

Great app

Easy to use, my fav app

Real terrible banking experience

I’ve just escaped from this horrible bank account. In fact, I’ve been in control of the account, and it has been bullying me to hand over whatever private information I have and charging me for nothing. Once I found out about the terrible things that were happening, they told me to apologise and refund my money. I’m not sure how much money was taken out, and they never mentioned or explained it. When I started applying for any credit, this dark side of the story appeared on my credit report, even though I hadn’t signed up for the process. The customer service team was upset, angry, frustrated and unwilling to understand the situation. I’ve been going through the complaints process to get my rights and deal with this real nightmare, and to close whatever account I have in this case. I’m very worried about this stuff happening. It’s easy to say “apologise” and remove the subject matter, but then I’m left to deal with what a terrible mistake it was to open the account during this dark time in banking.
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Business Term Deposit

It is rather annoying that on the business term deposit notifications in the mail, it requested that I check my electronic mail notifications details. I checked but no change is needed. I cannot find copies of my notifications anywhere in the system. Rather frustrating when my accountant asks for copies. I hope this can be fixed.
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