Direct debit detailed view doesn’t work
Direct debit detailed view doesn’t work when you change pay account accounts.
Would like to have a view to track total income and total spending
Would like to have a view to track total income and total spending
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App is easy to use. Only downside I’ve found is the app not being able to notify me of any deposit or transactions into my phone.
SLOW
Seriously do something about your Stone Age app
No option to turn off PayWave in the Kiwibank app
Kiwibank’s card management features are not convenient enough. What disappoints me most is that there is no option in the app to turn off PayWave / contactless payments.
Many other banks, such as BNZ and ASB, allow customers to turn contactless payments on or off by themselves in the app. This gives users more control, especially if they are worried about accidental payments, card fraud, or simply want better account security.
However, Kiwibank does not provide this feature, so customers have very limited control and may need to contact the bank for help. Contactless payment is convenient, but not everyone wants it enabled all the time. I hope Kiwibank can improve its app and add an option to turn PayWave / contactless payments on or off.
Many other banks, such as BNZ and ASB, allow customers to turn contactless payments on or off by themselves in the app. This gives users more control, especially if they are worried about accidental payments, card fraud, or simply want better account security.
However, Kiwibank does not provide this feature, so customers have very limited control and may need to contact the bank for help. Contactless payment is convenient, but not everyone wants it enabled all the time. I hope Kiwibank can improve its app and add an option to turn PayWave / contactless payments on or off.
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Acceptable but not Exceptional!
Very average banking app with no exceptional features. There are a few extras I would like:
1. Search history minimum of 5 years and able to download as txt, csv or pdf and forward to email.
2. Setup web cards (visa & master) that can be used for one-off transactions or dedicated to specific e-shops, i.e. Amazon, Apple, or your local Pizza shop when you order online.
1. Search history minimum of 5 years and able to download as txt, csv or pdf and forward to email.
2. Setup web cards (visa & master) that can be used for one-off transactions or dedicated to specific e-shops, i.e. Amazon, Apple, or your local Pizza shop when you order online.
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Changes needed
I get the need to have warnings for scams etc, but if I am paying the same people week in and week out, can it remember that it’s not a scam?
Same with changing APs… it’s already there, it predates the dinosaurs, pretty sure rent is a scam anyway, but I still have to pay it…
Same with changing APs… it’s already there, it predates the dinosaurs, pretty sure rent is a scam anyway, but I still have to pay it…
No option to turn off PayWave in the Kiwibank app
Kiwibank’s card management features are not convenient enough. What disappoints me most is that there is no option in the app to turn off PayWave / contactless payments.
Many other banks, such as BNZ and ASB, allow customers to turn contactless payments on or off by themselves in the app. This gives users more control, especially if they are worried about accidental payments, card fraud, or simply want better account security.
However, Kiwibank does not provide this feature, so customers have very limited control and may need to contact the bank for help. Contactless payment is convenient, but not everyone wants it enabled all the time. I hope Kiwibank can improve its app and add an option to turn PayWave / contactless payments on or off.
Many other banks, such as BNZ and ASB, allow customers to turn contactless payments on or off by themselves in the app. This gives users more control, especially if they are worried about accidental payments, card fraud, or simply want better account security.
However, Kiwibank does not provide this feature, so customers have very limited control and may need to contact the bank for help. Contactless payment is convenient, but not everyone wants it enabled all the time. I hope Kiwibank can improve its app and add an option to turn PayWave / contactless payments on or off.
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Rubbish
As they say get what you pay for. Rubbish app never works locks you out for no reason. Thankfully only have 1 account there. Would never transfer any other accounts.
I can’t use this version of the app
Can’t download app on iPhone 8
Kiwibank
Always used this app when shopping or paying accounts. Easy to use and very helpful.
Update?
Why does it need constant updating? Not easy if you are travelling.
App functional but still behind others
Good basic functions but still won't notify for transactions, deposits/withdrawls or low balance thresholds for upcoming scheduled payments etc
Kiwibank show no interest in catching up to the level of service other banks apps provide
Kiwibank show no interest in catching up to the level of service other banks apps provide
Unusable for my iPad air
App is unusable for my iPad Air
Slow, laggy
The amount of time it takes to launch, login and then wait to load while standing at the checkout is the longest 30s of your live. BNZ is faster
Trash
The app error all the time. Trash devs. Ever heard of qc?
Trash design
Why is your bank app still not supporting iOS Liquid Glass? This is basic stuff. Every other app updated already. Yours looks old and broken.
You’re a bank, not some small garage startup. If you can’t even keep up with iOS updates, how can people trust you with their money?
This is just lazy. Fix it.
You’re a bank, not some small garage startup. If you can’t even keep up with iOS updates, how can people trust you with their money?
This is just lazy. Fix it.
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Locked out of account
Your latest software update has now effectively locked me out of my account as I need IOS 16 to use it. Who decided to lock customers out of their account?
Stable
Ongoing updates are great to keep us safe and up to date are great but can we have the option to download our statements from the app? In a secure pdf format would be optimal. Having been overseas for many years and using overseas banks.. this is available as standard.
#kiwibank
#kiwibank
Can’t update app or access my money
Kiwibank recently released a bug fix and QOL update that is for iOS 16 or later, and prohibits any app usage until updated, because my phone is an older model I am unable to access my bank account.
Not usable
Not usable on any iOS below 16.0 not everybody can afford the latest and greatest. Another reason kiwibank services are not up to scratch.
