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AMI

AMI

by IAG New Zealand Limited

10 ratings
77 reviews
📊 Productivity
💰 Finance
Free

Details

Released
June 4, 2015
Updated
October 8, 2026

Features

Developer

IAG New Zealand Limited
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About

Manage your insurance policies, make claims, and get new quotes quickly and easily. Access all your policy documents and payment options in one convenient place, anytime, anywhere. Features faster login options for seamless access.

✓24/7 insurance management
✓Faster login (PIN/Face ID)
✓Online claim submission and tracking
✓Payment management
✓View policy information and documents
✓Get new quotes in 2 minutes
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What users say about AMI

Reviews of AMI are mostly negative: the Finance app is rated 4.5/5 from 10 App Store ratings. What users like most: great service (occasional), super convenient (occasional). Top complaints: app crashes frequently, slow loading times. Summarized from real user reviews.

Positive things

  • 👍Great service (occasional)
  • 👍Super convenient (occasional)
  • 👍Refreshed app works great (recent)
  • 👍App is fine once logged in (occasional)

Negative things

  • 🐛App crashes frequently
  • 🐛Slow loading times
  • 🐛Clunky and difficult navigation
  • 🐛Frequent logouts
  • 🐛Login issues (access denied, blank screen, errors)
  • 🐛Not user-friendly
  • 🐛App is a wrapper for website
  • 🐛Cannot download new/updated versions
  • 🐛Outdated functionality
  • 🐛Hides necessary details
  • 🐛Limited functionality
  • 🐛Poor customer service (phone)
  • 🐛Claims not processed or delayed
  • 🐛Overpriced
  • 🐛Cannot cancel policy easily
  • 🐛Payment confirmation issues
See all reviews

What's New in AMI

11.6.0

October 8, 2026

This release includes minor bug fixes and enhancements to improve your overall app experience.

User reviews

Most RecentHighest RatedLowest Rated

Update

Not supported by my tablet or phone… that’s crazy!!!
BBBack 2 b

Appallingly bad

This app on the iPad does not support Face ID or anything else it’s just a wrapper for website and you still need to log on via or text message in the day and age that is an excusable particularly given how large AMI is as a business in the fact of their own by IAG. I’m getting a Claude to write a better app might take me 10 minutes better than using this app from the large multinational.
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ACA long term AMI client

Fantastic App

Love this app. I’ve recently had a couple of claims. Process of lodging claim through app was excellent. Super quick and claims were approved immediately. Even got a call the following day (a Sunday) to say my excess had been waived.
CCantyNak

Locked out

Can’t use the new app on my phone. Can’t use the old app either.
BCBag of chopsticks

Rate your app

I find this app very user unfriendly - too complex to open, and awful to navigate from home page to wherever I want to go. Even this rate option is very user unfriendly.
Ggbc52
See 72 more reviews

Developer apps

State
State

by IAG New Zealand Limited

💰 Finance

(4)

Free
Kāhui-NZI Partners 2024
Kāhui-NZI Partners 2024

by IAG New Zealand Limited

🔧 Utilities
Free
Kāhui-NZI Partners 2025
Kāhui-NZI Partners 2025

by IAG New Zealand Limited

🔧 Utilities
Free
See developer apps

User experience

🐞

Reported Bugs

10 issues

App crashes on opening or loading policies

Bug

Login errors (access denied, blank screen, 'Oops' message, 'cannot decode raw data')

Bug

App redirects to website instead of functioning

Bug

Unable to download new or updated versions

Bug

Constant logging out

Bug

Policies not showing in the app

Bug

Cannot change payment options

Bug

Payment not confirmed or updated on app

Bug

Contact us feature not working

Bug

App not supporting Face ID

Bug
✨

Requested Features

8 requests

Support Face ID or similar biometric login

Feature

Streamline the login process

Feature

Display numeric keyboard for verification

Feature

Do not reset login preferences on update

Feature

Send 2FA codes to autofill

Feature

Provide clear policy documents with itemized costs

Feature

Add a link to find monthly payments

Feature

Make it easier to cancel a policy

Feature

FAQ

What can I do with the AMI app?

The AMI app allows you to manage your insurance policies 24/7, make and track claims for car, home, or contents insurance, manage policy payments, and get new insurance quotes quickly. You can also view all your policy information and documents within the app.

How do I log in to the AMI app?

The app offers faster login options, allowing you to access your account using a PIN or Face ID. This provides a more convenient and secure way to manage your insurance on the go.

Can I make a claim through the app?

Yes, you can easily start, make, and track the progress of your car, home, or contents insurance claims directly through the app. The app allows you to save a draft of your claim if needed.

Is the AMI app free to use?

Yes, the AMI app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

What kind of insurance can I manage with this app?

The app is designed to help you manage your car insurance, home insurance, and contents insurance. You can view your coverage details, access policy documents, and initiate claims for these types of policies.