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Latitude App

Latitude App

Simple, safe, secure

162 ratings
377 reviews
🌟 Lifestyle
💰 Finance
Free

Details

Released
October 29, 2018
Updated
October 19, 2026

Features

Background Location Access

Developer

Latitude Financial Services Australia Holdings Pty Ltd
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About

Manage all your credit card accounts and finances in one secure mobile application. Access balances, view transactions, lock your card, and track spending. Offers promotions, rewards, and in-app messaging for a comprehensive financial overview.

✓Access accounts with Touch ID/Face ID
✓Add card to Apple Wallet
✓Temporarily lock your card
✓View balances and transactions
✓Track spending
✓Receive push notifications
✓In-app messaging
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What users say about Latitude App

Reviews of Latitude App are mixed: the Finance app is rated 4.6/5 from 162 App Store ratings. What users like most: easy to use, user-friendly app. Top complaints: app crashes or doesn't work, login issues. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 👍User-friendly app
  • 🚀Convenient for payments
  • 👍Great customer service
  • 🚀Efficient and straightforward
  • 👍Helpful app
  • 🚀Quick and easy to navigate

Negative things

  • 🐛App crashes or doesn't work
  • 🐛Login issues
  • 🐛Unreliable app
  • 💰Excessive fees and charges
  • 🐛Delayed transaction updates
  • 🐛Unable to make payments or access account
  • 🐛Constant need to update app
See all reviews

What's New in Latitude App

3.18

October 19, 2026

fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Stay away from this financial institute

You end up making payments which do not reflect in your current balance for weeks on end, making you think you are not up to date on payments when in reality you are and you end up overpaying repayments at x amount and cant get your money back into your primary bank, and the help and support team cant give you clear answers on your exact outstanding amount so you over pay, you get charged late fees because they cant update their current balance to reflect in your account, steer clear do not touch this financial institute with a 10 foot pole
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MMarkie569697669

Hiding ability to make payment

It’s too hard to find where and how you make a payment.
Aabgd2911

Fraud scammers

First time I try to use that app and first time I try to use cres card but some one use my details I try to call team members no one pic my call no one solve my situation
RRajanjosan

REVERT BACK TO PREVIOUS UI/UX ASAP!

This latest update, 3.14 is a TERRIBLE! Please revert back to what it was for yesterday. Completely useless, appalling, disgusting!
I have 3 cards and now I can see only 2 on the first page. The rest on the page is complete JUNK!
The 2 cards I can see now don’t have the standard MUST have information on the first quick view: the due date and the amount payable, and the available balance.
What is all that JUNK cluttering the whole app?
DISASTER! BRING BACK THE OLD UX/UI.

Have you heard about Human Centric Design?
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PPopographer

Terrible app

This app is shocking. Considering the wait times to speak with someone on the chat, if you use your phone or it logs you out, you have to rejoin the queue again as the helpdesk opens in a separate screen.
Fflosse123
See 372 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes after update

Bug

Unable to log in or create account

Bug

Delayed or missing transaction updates

Bug

Inability to make payments or access account

Bug
✨

Requested Features

6 requests

Allow users to select which purchase to apply payments to

Feature

Provide notifications for upcoming payments

Feature

Add ability to lock/unlock card within the app

Feature

Show full transaction details and breakdown

Feature

Improve app stability and reliability

Feature

Simplify the app interface and navigation

Feature

FAQ

What does the Latitude App do?

The Latitude App consolidates all your credit card accounts and financial information into a single, secure mobile platform. It allows you to access account details, view transactions, manage your card, and track your spending.

What are the key features of the Latitude App?

Key features include secure login with Touch ID or Face ID, adding your card to Apple Wallet, temporarily locking your card, viewing all balances and transactions, tracking spending, and receiving push notifications for important updates. It also offers in-app messaging and access to promotions and rewards.

Is the Latitude App free to use?

Yes, the Latitude App is free to download and use. There are no upfront costs or subscription fees associated with managing your accounts through the app.

What products can I manage with the Latitude App?

The app supports a wide range of Latitude products in Australia, including various Visa and Mastercard options, CreditLine, and Care Credit. It also supports Gem Finance New Zealand products like Gem Visa and Gem Essentials.

How does the app help with security?

The app enhances security through features like Touch ID or Face ID login, the ability to temporarily lock your card, and secure messaging. It provides a safe environment to manage your sensitive financial information.