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Latitude App

Latitude App

Simple, safe, secure

162 ratings
374 reviews
🌟 Lifestyle
💰 Finance
Free

Details

  • Released
  • Updated
  • October 29, 2018
  • October 10, 2026

Features

Background Location Access

Developer

Latitude Financial Services Australia Holdings Pty Ltd
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About

Manage all your credit card accounts and finances in one secure mobile application. Access balances, view transactions, lock your card, and track spending. Offers promotions, rewards, and in-app messaging for a comprehensive financial overview.

✓Access accounts with Touch ID/Face ID
✓Add card to Apple Wallet
✓Temporarily lock your card
✓View balances and transactions
✓Track spending
✓Receive push notifications
✓In-app messaging
Show original description

What users say

Summarized from real user reviews of Latitude App. Based on 162 reviews and a 4.6/5 average, it highlights the 7 positives and 7 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Easy to use
  • 👍User-friendly app
  • 🚀Convenient for payments
  • 👍Great customer service
  • 🚀Efficient and straightforward
  • 👍Helpful app
  • 🚀Quick and easy to navigate

Negative things

  • 🐛App crashes or doesn't work
  • 🐛Login issues
  • 🐛Unreliable app
  • 💰Excessive fees and charges
  • 🐛Delayed transaction updates
  • 🐛Unable to make payments or access account
  • 🐛Constant need to update app
See all reviews
+2

What's New in Latitude App

3.17.1

October 10, 2026

Fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

REVERT BACK TO PREVIOUS UI/UX ASAP!

This latest update, 3.14 is a TERRIBLE! Please revert back to what it was for yesterday. Completely useless, appalling, disgusting!
I have 3 cards and now I can see only 2 on the first page. The rest on the page is complete JUNK!
The 2 cards I can see now don’t have the standard MUST have information on the first quick view: the due date and the amount payable, and the available balance.
What is all that JUNK cluttering the whole app?
DISASTER! BRING BACK THE OLD UX/UI.

Have you heard about Human Centric Design?
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PopographerPopographer

Terrible app

This app is shocking. Considering the wait times to speak with someone on the chat, if you use your phone or it logs you out, you have to rejoin the queue again as the helpdesk opens in a separate screen.
flosse123flosse123

Fast response to set up

Quick and easy set up which always makes life less complicated.
Customer KKCustomer KK

Continuous fraud calls

This gem card gets so many calls about it been hacked. So I’ve cancelled the card but I still receive calls about someone else using it continuous call. That I’ll have to block over and over again given this company my details of the worst thing ever.
Indians are scammersIndians are scammers

Disgusting forced into hardship

I was forced into hardship when I called advising I’d miss a payment. I had no choice but to say yes to their bullying.
My account is paid off. But not reinstated I called yesterday I was told once I make 3 consecutive payments it will be reinstated.. sorry! What? It’s paid off ffs.
Idiot girl didn’t even know what I was talking about. Disgusting absolutely disgusting. 😡😡😡..
Show more
JEB1554JEB1554
See 369 more reviews

User experience

🐞

Reported Bugs

4 issues

App crashes after update

Bug

Unable to log in or create account

Bug

Delayed or missing transaction updates

Bug

Inability to make payments or access account

Bug
✨

Requested Features

6 requests

Allow users to select which purchase to apply payments to

Feature

Provide notifications for upcoming payments

Feature

Add ability to lock/unlock card within the app

Feature

Show full transaction details and breakdown

Feature

Improve app stability and reliability

Feature

Simplify the app interface and navigation

Feature

FAQ

What does the Latitude App do?

The Latitude App consolidates all your credit card accounts and financial information into a single, secure mobile platform. It allows you to access account details, view transactions, manage your card, and track your spending.

What are the key features of the Latitude App?

Key features include secure login with Touch ID or Face ID, adding your card to Apple Wallet, temporarily locking your card, viewing all balances and transactions, tracking spending, and receiving push notifications for important updates. It also offers in-app messaging and access to promotions and rewards.

Is the Latitude App free to use?

Yes, the Latitude App is free to download and use. There are no upfront costs or subscription fees associated with managing your accounts through the app.

What products can I manage with the Latitude App?

The app supports a wide range of Latitude products in Australia, including various Visa and Mastercard options, CreditLine, and Care Credit. It also supports Gem Finance New Zealand products like Gem Visa and Gem Essentials.

How does the app help with security?

The app enhances security through features like Touch ID or Face ID login, the ability to temporarily lock your card, and secure messaging. It provides a safe environment to manage your sensitive financial information.