Comparison

Westpac vs Latitude App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Westpac

Manage your finances with a secure and smart banking application. It offers tools for everyday banking, money management, and insights to boost your financial confidence. Seamlessly switch between personal and business accounts.

Highlights
  • Secure banking
  • Smart tools
  • Money management
  • Financial insights
  • Personal and business banking
  • Easy payments
Features
Read full description

Make the most of your money with the Westpac App. Secure, smart, and packed with handy tools for everyday banking. With the latest security features and payments made simple, you can bank with confidence. You'll also have access to money management tools and insights, designed to make it easier to plan, keep track of things and increase your money confidence. Business banking? Switch seamlessly from personal to business banking in the App, so you can manage your money in one place. Things you should know: Read the Westpac Online Banking Terms and Conditions at westpac.com.au/westpacliveterms before making a decision and consider whether the product is right for you. Apple, the Apple logo, Apple Pay, Apple Watch and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. ©Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

About

Latitude App

Manage all your credit card accounts and finances in one secure mobile application. Access balances, view transactions, lock your card, and track spending. Offers promotions, rewards, and in-app messaging for a comprehensive financial overview.

Highlights
  • Access accounts with Touch ID/Face ID
  • Add card to Apple Wallet
  • Temporarily lock your card
  • View balances and transactions
  • Track spending
  • Receive push notifications
  • In-app messaging
Features
Read full description

Latitude’s mobile app brings all your finances together in one place. We’re always listening to your feedback and building the app around what matters to you. Credit card features currently include: • Access accounts with Touch ID or Face ID • Add your card to your Apple wallet • Temporarily lock your card • Fast access to all balances • View your statements • Check payment due date • View all transaction information • View and change personal details • Activate your new card • Set or change card PIN • Set up direct debit (Australia only) • Pay by bank transfer (Australia only) • Request a refund (Australia only) • Request a letter • Request account closure • Create a balance transfer • Receive push notifications • Track your spending • Split your credit limit (eligible customers only) • Add an additional card holder • Click to pay Other app features: • View our latest promotions • In app messaging • Receive digital letters • Enhanced secure login • Enhanced homepage • Spend Tracker (Latitude 28 Degrees Global Platinum Mastercard - New customers only) • Rewards with offers, discounts and perks You can view all the products below from your Latitude App: Australia products: • Latitude Gem Visa • Latitude GO Mastercard & GO Platinum Mastercard • Apple Financial Services (AFS) CreditLine • Latitude 28 Degrees Global Platinum Mastercard • Latitude Low Rate Mastercard • Latitude Infinity Rewards Visa • David Jones Premiere, Prestige and Icon Mastercard • Latitude Eco Mastercard • Latitude Mastercard • Care Credit • CreditLine • Buyer's Edge Gem Finance New Zealand products: • Gem Visa • Gem Essentials • Gem CreditLine

Screenshots

Westpac4 screens
Latitude App4 screens

Verdict

The call

The clearest difference is ads: Latitude App at none against Westpac's shown. Latitude App also leads on monetization model (free vs free with in-app purchases) and review sentiment (49% vs 33%). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Westpac against 4.6 for Latitude App. Both are backed by a comparable volume of ratings — 356 and 162 respectively. Written reviews are what separate them: 33% of Westpac's written reviews are positive against 49% of Latitude App's.

UpkeepUpdate frequency

Westpac ships an update every 2 weeks, Latitude App fortnightly. Both last shipped on October 27, 2026.

Scorecard3 real differences · 7 level
Westpac versus Latitude App: the parameters behind the verdict, then further details
ParameterWestpacLatitude App
PriceFreeFree
Rating4.6 (356 ratings) — better4.6 (162 ratings)
Positive reviews32.9% of reviews48.5% of reviews — better
Number of ratings356 — better162
Update frequencyEvery 2 weeksFortnightly — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.016
Further details — not scored
Size264 MB200 MB
Age rating4+4+
DeveloperWestpac Banking CorporationLatitude Financial Services Australia Holdings Pty Ltd

Customer experience

Westpac

All ratings356 ratings
Positive90.4%
Neutral3.4%
Negative6.2%
Written reviews689 reviews
Positive32.9%
Neutral10.6%
Negative56.5%

Latitude App

All ratings162 ratings
Positive91.4%
Neutral1.9%
Negative6.8%
Written reviews377 reviews
Positive48.5%
Neutral8.8%
Negative42.7%

User reviews

Westpac

From 356 App Store ratings

What we love

  • 🚀 Quick and efficient
  • 🔒 Secure banking
  • 👍 User-friendly interface
  • 💡 Convenient features like cardless cash withdrawals

Room to improve

  • 🐛 Crashes and freezes
  • 🔑 Login issues due to customer ID format limitations
  • 🕰️ Slow performance and loading times
  • 🤖 Unreliable chatbot/virtual assistant
  • 💤 Frequent log-outs and loss of saved login details

Latitude App

From 162 App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 User-friendly app
  • 🚀 Convenient for payments
  • 👍 Great customer service
  • 🚀 Efficient and straightforward

Room to improve

  • 🐛 App crashes or doesn't work
  • 🐛 Login issues
  • 🐛 Unreliable app
  • 💰 Excessive fees and charges
  • 🐛 Delayed transaction updates

Bugs and requests

Westpac

Reported bugs

4 issues
  • Inability to log in due to customer ID format issues
  • Transactions not displaying correctly or in the right order
  • Repeated crashes and freezes, especially after updates
  • Quick balance feature not working reliably

Requested features

5 requests
  • Dark mode option
  • Improved transaction history and budgeting tools
  • Support for Apple Pay and other mobile payment options
  • Better notification system for account activity
  • Ability to customize app layout and features

Latitude App

Reported bugs

4 issues
  • App crashes after update
  • Unable to log in or create account
  • Delayed or missing transaction updates
  • Inability to make payments or access account

Requested features

6 requests
  • Allow users to select which purchase to apply payments to
  • Provide notifications for upcoming payments
  • Add ability to lock/unlock card within the app
  • Show full transaction details and breakdown
  • Improve app stability and reliability
Show 1 more
  • Simplify the app interface and navigation

In-app purchases

None

Westpac

No in-app purchases

None

Latitude App

No in-app purchases

Questions

Is Westpac free?
Westpac is free to download, with no in-app purchases.
Is Latitude App free?
Latitude App is free to download, with no in-app purchases.
Which has better reviews, Westpac or Latitude App?
Westpac is rated higher. Westpac averages 4.6 out of 5 from 356 ratings, while Latitude App averages 4.6 from 162 ratings.
Do Westpac or Latitude App have ads?
Westpac shows ads; Latitude App does not.
Which is updated more often, Westpac or Latitude App?
Westpac ships an update every 2 weeks, and Latitude App fortnightly. Most recently, Westpac was updated on October 27, 2026 and Latitude App on October 27, 2026.

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