1. Home
  2. 💰 Finance
  3. State
State

State

by IAG New Zealand Limited

4 ratings
65 reviews
📊 Productivity
💰 Finance
Free

Details

Released
June 4, 2015
Updated
October 8, 2026

Features

Developer

IAG New Zealand Limited
✨Promote your app ✨
State screenshot #1 for iPhone
State screenshot #2 for iPhone
State screenshot #3 for iPhone
State screenshot #4 for iPhone
State screenshot #5 for iPhone
State screenshot #6 for iPhone
State screenshot #7 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐65
Reviews↘︎
📝1+ tags
Tags↘︎
🔄4+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Manage your insurance policies, make payments, and start claims 24/7. Get new quotes in minutes and access all your policy documents easily. Log in quickly with PIN or Face ID.

✓24/7 insurance management
✓Fast login with PIN/Face ID
✓Online claim submission and tracking
✓Policy payment management
✓View policy information and documents
✓Get new quotes in 2 minutes
Show original description

What users say about State

Reviews of State are mostly negative: the Finance app is rated 4.5/5 from 4 App Store ratings. What users like most: makes insurance easy, renewals are simple. Top complaints: app requires newer phone/OS, login issues (timeouts, incorrect password). Summarized from real user reviews.

Positive things

  • 👍Makes insurance easy
  • 👍Renewals are simple
  • 👍Checking insurance cover is easy
  • 👍Printing documents is easy
  • 👍Easy to pay online (once accessed)
  • 👍Phenomenal customer service (for one user)
  • 🚀Easy and convenient setup
  • 👍Clean and easy to navigate
  • 👍Focuses on user needs

Negative things

  • 🐛App requires newer phone/OS
  • 🐛Login issues (timeouts, incorrect password)
  • 🐛Difficult to make changes/add drivers
  • 🐛Slow and unfriendly customer service
  • 🐛Claim processing is slow
  • 🐛App is confusing and impractical
  • 🐛Limited policy viewing (only 2 of 4 pages)
  • 🐛Difficult to find payment details
  • 🐛Poor user experience
  • 🐛App is outdated
  • 🐛Constant logouts
  • 🐛Unnecessary password resets
  • 🐛No manual address entry option
  • 🐛App and website don't sync
  • 🐛Policy wording not available
  • 🐛App crashes frequently
  • 🐛Authentication errors
  • 🐛Registration issues
  • 🐛App doesn't work
  • 🐛Inaccessible menus
  • 🐛Excessive increases in cost
  • 🐛App is a headache
  • 🐛Not good enough
  • 🐛Wastes time
  • 🐛Useless app
  • 🐛Underperforming
  • 🐛Old policies shown
  • 🐛Policies shown as overdue
  • 🐛Not current or correct policies
  • 🐛App shows old policies
  • 🐛App shows overdue policies
  • 🐛App shows incorrect policies
  • 🐛App is a waste of time
  • 🐛App is an advertisement
  • 🐛Lacks interactivity
  • 🐛Can't view payment history
  • 🐛Can't view personal details
See all reviews

What's New in State

11.6.0

October 8, 2026

This release includes minor bug fixes and enhancements to improve your overall app experience.

User reviews

Most RecentHighest RatedLowest Rated

‘Upgrade’ cut me out of app

The app was ‘upgraded’. You now require a fancier phone to access it! I’m cut out…
11000dresses

The app make insurance easy

We changed from a broker to State.
The State app makes handling your own insurance so easy.
Renewals are simple as is checking insurance cover and printing documents when required.
AMAaron from Matata

Can’t get into app as requires me to buy a new phone. Not good enough. My iPhone is an 8Plus

Why do they upgrade app to only be accepted by IOS17 or higher. This is unacceptable.
SStruggling01

Not easy to pay online

Six attempts at getting emailed security number to login. Ten minute expiry, most were well under that. Number expired reported back, needing re log in etc etc. It took far too long. Payment was easy, once I got there.
GTgoodby TM

Rubbish

You cannot add a driver on the app .you fill in all the form and then it’s says ring us 😡and then when you ring they have no record of the form and you have to go over it all again 😡
Ccorispondance
See 60 more reviews

Developer apps

AMI
AMI

by IAG New Zealand Limited

💰 Finance

(10)

Free
Kāhui-NZI Partners 2024
Kāhui-NZI Partners 2024

by IAG New Zealand Limited

🔧 Utilities
Free
Kāhui-NZI Partners 2025
Kāhui-NZI Partners 2025

by IAG New Zealand Limited

🔧 Utilities
Free
See developer apps

User experience

🐞

Reported Bugs

17 issues

App requires newer phone/OS

Bug

Login issues (timeouts, incorrect password, constant logouts)

Bug

Cannot add drivers/make changes

Bug

Security number expiry issues

Bug

Claim processing delays

Bug

App crashes when viewing policies

Bug

Authentication errors

Bug

Registration stage not working

Bug

App doesn't work or shows 'service not available'

Bug

App bounces back to main menu with error

Bug

App shows old/overdue/incorrect policies

Bug

Buttons not functioning (roadside assistance, settings)

Bug

Offers feature not working

Bug

App doesn't render correctly on iPhone 11

Bug

Policy button doesn't work

Bug

Cannot view policies since updating

Bug

Direct debit updates not real-time

Bug
✨

Requested Features

17 requests

Allow adding drivers on the app

Feature

Allow making changes to policies on the app

Feature

Show monthly/weekly/fortnightly/annual premium in summary

Feature

Clearly show payment transaction statement in one place

Feature

Allow adding new addresses manually

Feature

Sync app and website for new policies

Feature

Provide policy wording

Feature

Fix login timeout issues

Feature

Allow viewing all pages of policy documents

Feature

Improve app performance and stability

Feature

Update the app more frequently

Feature

Allow manual entry of addresses

Feature

Improve customer service response times

Feature

Make the app more interactive

Feature

Allow viewing payment history

Feature

Allow viewing personal details

Feature

Improve direct debit updates to be real-time

Feature

FAQ

What can I do with the State app?

The State app allows you to manage your insurance policies anytime, anywhere. You can log in quickly, make payments for your policies, start and track insurance claims for home or motor insurance, and get new insurance quotes in just two minutes.

How do I log in to the app?

You can log in to the State app using a PIN or Face ID for faster and more secure access. This allows you to manage your insurance details conveniently.

Can I make a claim through the app?

Yes, you can easily start a claim for home or motor insurance directly within the app. The app allows you to create a draft, submit your claim, and monitor its progress every step of the way.

How do I get a quote?

You can get a new insurance quote in approximately 2 minutes through the app. If you have an existing motor quote, you can also find it and continue where you left off.

Is the app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees for its core functionalities.