RailPASS User Reviews

Customer Experience

Positive experience24.2% of reviews
Neutral15.2% of reviews
Negative experience60.6% of reviews

~ Based on 33 written reviews from the US App Store.

Is RailPASS Safe?

RailPASS has mixed safety signals based on user ratings. AppsHunter Safety Score for RailPASS is 63/100.

This assessment is based on 118 user ratings, with an App Store average of 3.1/5.

Safety Analysis

50.0% of ratings point to a safe experience
9.3% of ratings suggest some concerns
40.7% of ratings point to a risky experience

~ Based on 118 App Store ratings for RailPASS.

Is RailPASS Legit?

RailPASS appears to be a legitimate app. AppsHunter Legitimacy Score for RailPASS is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fix it

It don’t work they should just go back to the old way I try and change hub on the app and it always goes back to the original hub I selected

Driving over 5mph

Get rid of that I’m going under 5mph or stopped and it’s still showing up makes no sense I refresh app and I update it and still have the same problem, overall the app is good just that issue im having

QR code issue

App works very good simple to use very helpful but to scan in/out with a load after scanning it still ask “are you bobtail” ya need to fix the issue.

60% of the time it doesn’t work

This app or these terminals just never works

The worst

Every time am using this app i find myself heading to driver assistance

Good app but ?

It’s good app but needs just little work for example I live in Illinois I do local no need to see all BNSF in all states we gotta have update allow us just switch for favorites rail that we use please add that future it would make it life so much easier its absolutely needed update

Making it harder

The app itself isn’t bad, but the numbering system and process were just changed from something easily interpreted to something that the rail workers can’t figure out.

SAVE TIME, USE THIS APP

When I tell you this app is absolutely fantastic for what it’s made for, it really is! Find the location of your container and get out. You find maps of the facilities you’ve never been to, update parking drops when you’ve dropped off container, update BNSF if there is any chasis issues. If you have a good dispatch team, or use Amazon, this app makes life easy! Download it.
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Horrible

We drive in teams I should be able to set the app up if I’m not driving but I can’t because it “detects when I’m moving”

Counter-productive from r Sleeper Teams

1) Only the inbounding driver can outbound
2) illogical sequence of tabs. You use one tab to find your load, and updated off-ramp time (never on time) After finding your late trailer and hooking you exit that tab, go to the original bobtail website n tab and build your “qr pass”

It is simply quicker to manually type you license into to kiosk when in/outbounding

Use gate one only!!!!
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Missing one important thing

The most important thing this app is missing is A PROBLEM SOLVING CONTACT DIRECTLY TO BNSF especially at the LPC CHICAGO! Apparently they let Parcec run the night. Terrible service, dropping boxes hard in chassis, not loading people just because, speeding, damaging chassis ex: dragging full speed while brakes are locked, balding the tires. Doing donuts in the yard truck in the rain, dropping containers on locked pins. I’ve never seen anything so dysfunctional in my life. Wait times are long blaming on new system implemented this winter. Sleeping in cranes ignoring folks waiting for boxes. On and on. When some one gets injured or loose their life I guess that’s what it will take to fix the issues there. Oh thanks night BNSF rep that did absolutely nothing when the guy dropped a box at full speed, also your wrong they can control the speed.
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App is worthless rail isn’t doing they part

Corwith in Illinois every load says not at destination it is at the destination I find it then can’t go out the gate with app. Just let the app populate we know if we got the trailer on us

Chassis outgate

App needs a option that tells you chassis can’t be picked up when BNSF is not letting anymore chassis out. It happened today, I checked in a bare chassis on the app and it showed ready to be picked up. I went to the outgate and lady comes on the speaker and says BNSF is not allowing any more chassis out
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Motion needs off

Would be nice to use without locking you out after going 5mps when we can go 20mph in rail and can’t see where I’m supposed to park. Needs motion taken off it causes it to freeze then have to power my phones off and my colleagues say the same.

App won’t run

I try to open the app after closing it and it won’t load.

Delete and reinstall

Why is it I have to delete and install this app every time I want to use it. And gets stuck when I hit the bobtail tab on bottom.

Slow

Literally two trucks got in before I did and I got to the gate before they did using the app.What’s the point unless there’s long lines

Why did you take date and time

Who is the idiot that decided to take out the date and time the boxes Ingated? That was a really good thing we had and now the date and time of when the box is ingating doesn’t show up. Very stupid whoever took that out.

Need to fix immediately

You need to fix this update immediately it is not telling you the time and date the empty containers came into the Railyard it’s going to make it nearly impossible to find a good container in an orderly manner

Great App

I wish UP Rail wld build an App like this !
UP was Clueless when they created their app
Ha !