Rakbank Business User Reviews

Rakbank Business
Rakbank Business
The National Bank of Ras Al-Khaimah (P.S.C)

Customer Experience

Positive experience53.4% of reviews
Neutral3.1% of reviews
Negative experience43.5% of reviews

~ Based on 131 written reviews from the US App Store.

Is Rakbank Business Safe?

Rakbank Business appears mostly safe based on user ratings. AppsHunter Safety Score for Rakbank Business is 82/100.

This assessment is based on 115 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.0% of ratings point to a safe experience
2.6% of ratings suggest some concerns
17.4% of ratings point to a risky experience

~ Based on 115 App Store ratings for Rakbank Business.

Is Rakbank Business Legit?

Rakbank Business appears to be a legitimate app. AppsHunter Legitimacy Score for Rakbank Business is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Speed

Took me 5 attempts to make a transfer

Response from developer

Hello, We regret the inconvenience caused. To enable us to assist you further, please email your feedback or enquiry(s) to contactus@rakbank.ae, quoting reference number 16, or call us on 600 544 049 for immediate assistance. Thank you for bringing this to our attention. We sincerely value your input and are constantly striving to provide you with a better banking experience

RAK BUSINESS AAP

Best Bank they improved in all the lines. Great Job RAK BANK

Response from developer

Hello Ali, we are delighted to receive your positive feedback regarding our services. It brings us great joy to know that you are satisfied. Thank you for Banking with us.

Transfer

Very easy and simple method .

Response from developer

Hello There, we are delighted to receive your positive feedback regarding our services. It brings us great joy to know that you are satisfied. Thank you for Banking with us.

Learn from Wio Bank

No FaceID. Inability to paste passwords from password manger.

Business Account

Intuitive and fast

Outdated App

Regretfully a really outdated, non-user friendly UX and very in consistent customer service. Chat bot is also not supportive. For the charges placed on us as the user it’s a bit sad.

Response from developer

Hello There, we regret the inconvenience caused and we thank you for bringing this to our attention. We value your input, and we're constantly working to provide you with a better banking experience. Please reach out to us via email at rakassist@rakbank.ae, with your concerns, and our team can assist you.

Owner

Excellent service, user friendly and easy access

Mr

Petrov

Clunky

Very painful to make a payment. Too many clicks. Nothing straight forward. Difficult to use the Rak token.

Poor

If you have options... use them

Manager

Very easy

Response from developer

Hello There, we are delighted to receive your positive feedback regarding our services. It brings us great joy to know that you are satisfied. Thank you for Banking with us.

Mr

Exceptional

Response from developer

Hello Ousman, we are delighted to receive your positive feedback regarding our services. It brings us great joy to know that you are satisfied. Thank you for Banking with us.

The best banking tools for businesses to help them grow

The web and mobile app offer excellent availability and are very user-friendly, with top security levels, without requiring constant resets or disrupting login update processes.

Response from developer

Hello Majjood, we are delighted to receive your positive feedback regarding our services. It brings us great joy to know that you are satisfied. Thank you for Banking with us.

Excellent service

Simple safe and professional services and app

Response from developer

Hello Ferrherr, we are delighted to receive your positive feedback regarding our services. It brings us great joy to know that you are satisfied. Thank you for Banking with us.

Slow

Many times app does not open

Response from developer

Hello Tarunbtu, we regret the inconvenience caused and we thank you for bringing this to our attention. We value your input, and we're constantly working to provide you with a better banking experience. Your satisfaction is our priority!

So slow

Takes literally minutes to login. This is a new issue but they don’t appear to want to fix it

One of the craziest app

The app crashes and technically still the app in 2018

Good app, some glitches

Good app, some glitches at login using the password, but all round user friendly.

Good experience

Using RAK business Ac and application is very excellent and good experience making life easy and smooth

Amazing

Easy to use