Personal
Excellent, very good
One time code hindrance
I can’t access the one time code feature and I’m unable to make payments
Don’t deal with this bank
I am paying every month full amount of due payment as per my statement, I found AED:617 interest and when I asked about it, they told me that I applied for EPP for transaction made after the statement date and the credited amount of the EPP not included in total amount in statement because it was posted after the date of statement
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Hungry for money
Although they blocked my credit card and the phone app a year ago and suspended all services because my ID was expired. But I am still being charged for the credit card fee. The card can not be cancelled because bank wants to make sure ONLY via call that I am the legit owner and wants to cancel the card (that is blocked since a year). This is how bank literally takes care of you, because they do receive 10000 of requests from different people who want to cancel the credit card of other customers.
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angry
worst customer service ever just put person to talk to
