Great service but order accuracy needs improvement
Overall, I had a good experience, but my order was not completely accurate. I was given items that I did not order, and some of the items I actually ordered were missing. I understand mistakes can happen, but I would really appreciate employees double-checking the order before it is handed off. I’m giving 4 stars because the overall service was good, but the order accuracy definitely needs some improvement.
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First grocery app that’s worked for me
Apps is very easy to navigate. I’ve always wanted to be a “couponer” and I know I’m still veryyyy far from it but I save so much money with this app. $10 coupons here, free veggies or dairy product with points, even a 24 pack of water $2.50. One of my favorite deals! 🤗
Outstanding Randalls Store
5 Stars Customer Service. Great Prices. Thank You!
My Store
Love shopping at Randall’s. They’ve great sales & staff is always nice . The store is always very clean. Come & check it out!!
Enjoy Randalls
I love shopping at Randall’s. Employees are always very friendly and willing to help. I know most of them by name. I live the app because you can look ahead at deals and make a list. They also have occasional manager discounts on meat which helps retired customers!
Decent App
One issue only: I log onto the app in the store, and it is NEVER up to date with the current deals. I’m usually at checkout by the time it’s finally up to date. 😨
Rave Review for Randall App!
I can do a recon for my shopping trip with Randall's app showing me the great deals, helping me plan with lists, and shortening my trip time.
Absolutely Not User Friendly
I stopped using the app because every time that I tried to use it I would have to get a store checker to help me to use it!
And every time that there is an update, it gets worse!
The IT group are out of touch with the customers!
Remember the to “Keep It Simple”!
And every time that there is an update, it gets worse!
The IT group are out of touch with the customers!
Remember the to “Keep It Simple”!
Slog
Using the app is a serious slog. Endless pop-ups one after the other when I just want to clip a coupon. It’s also too easy to accidentally open an item description when you’re just trying to scroll or find a coupon
Make It Simple
Too complicated!
Not worth the time to try how to add digital coupons!
Not worth the time spent trying to figure out how to show the code to the checkout person!
Not worth the time to try how to add digital coupons!
Not worth the time spent trying to figure out how to show the code to the checkout person!
Service Problem Try it back later for 2 months
It suddenly stopped to retrieve the weekly sales. It said try it back later since April. Sign out or delete app doesn’t work. I have reported to their customer service and I was told tech support will contact me within 48 hours but it didn’t happen. As of 6/12, it still not working. So I’m shopping at Kroger.
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Awesome store
I love Randalls. The store has great products, the vegetables and fruit always look very fresh. Great deals , they keep prices reasonable and I make an effort to thank a manager for their consideration on pricing. The store always looks clean and organized. Love the online shopping and the pharmacy, very professional.
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WiseShopper
Love this store
Savings and Convenience
The app saves me so much time and money. Love how quick the online ordering and pick up is.
Awesome!
Amazing food, great deals, wonderful people, remarkable service
quick and efficient
I greatly love how quickly it takes to get your groceries from here.
Savings
Randalls is helping me save
Why would my points expire
I was out of town for almost a month and I just logged into the app only for it to tell me my points are about to expire. I shopped at Safeway in Colorado and earned the points but they didn’t have a gas station, so how was I supposed to use them? This is totally the opposite of rewarding loyalty
Great Service
I had to order my groceries this morning because I’m sick and I did not feel like driving… everything was flawless!
Review
Best offers by using the coupons.
