No way to see points in app.
Can’t see in the app where I can see how many points I have. Tapping on ‘Contact Us’ in the app gives zero contact options and tells you to just talk to your local store.
Delicious donuts, horrible app
The app is poorly built. You can’t scan your receipts, or see your order history. There is no sense of rewards, or how many points could turn into a reward. I’m not sure of the benefits of the app unless you’re using it to order.
No support
Have written them before. Sometimes they can’t find my number when I make a purchase. I get notification by email that I have a free donut, but people at store don’t see that. I have not found a way to check orders or past purchases. Worthless app.
No purchase history
Went to purchase in store. Used my phone number for points and lost my receipt to expense purchase for work. Used the app to find purchase history and it’s not in there. Been there two times and nothing.
Where is my REWARDS
Ok, downloaded the App… now I am Reward holder
I have purchased many donuts & zero points
Then, it shows rewards for every Sunday in August for refresher drinks… well I go there to purchase a donut & get my free drink & the employee had no clue about the rewards! Showed the app for free drink & he had no idea what to do bcuz there was no QR code or anything to scan… is this a scam?!
I have purchased many donuts & zero points
Then, it shows rewards for every Sunday in August for refresher drinks… well I go there to purchase a donut & get my free drink & the employee had no clue about the rewards! Showed the app for free drink & he had no idea what to do bcuz there was no QR code or anything to scan… is this a scam?!
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