Room for improvement
Can definitley add custome values for longer no action as well as more functions for level 10 access so I can terminate accounts using the app , another thing is to import zones and just quick data entry in general would be amazing if added
Login is a nightmare
Please fix your “remember this device”. I have to log in multiple times on different accounts and every time I have to type in my username and password. Then I have to wait for a text for the “multi factor authentication” that you can’t turn off. PLEASE FIX!!!
Landscape iPad
This app is great, I only wish you could use it in landscape mode on an iPad. I have a keyboard which makes the app unusable.
Not Bad
Not bad, but there's a very frustrating catch, it doesn't work in landscape mode. If you're trying to use this on a iPad with a keyboard, you're stuck either turning the iPad or breaking your neck.
Change signal colors
New update has trouble as orange and alarm as red. Colors are very close. Should definitely be able to change the color scheme.
Latest update is fantastic
The app is very fast and responsive. Excellent!
Update: please address the issue of the search boxes. The background of these boxes need to follow the "theme selection colors". I believe this will fix the issue of not being able to see the text when typing using dark mode on IOS.
Update: please address the issue of the search boxes. The background of these boxes need to follow the "theme selection colors". I believe this will fix the issue of not being able to see the text when typing using dark mode on IOS.
Unusable in Dark Mode iOS
Placed iPhone in dark mode to save battery life and when searching for accounts etc all the text is grayed out.....Unusable so I had to revert back to normal mode
Otherwise works as it should as far as I can see
Needs update so we all may use dark mode
Otherwise works as it should as far as I can see
Needs update so we all may use dark mode
Software issues
I’ve been dealing with this but finally driving me crazy. Why are the option field bright white and characters the faintest light grey. I can read any thing I type. I’ve uninstalled and reinstalled. Nothing ? Fix this and I will give this five stars it deserves. Thank you
Absolutely awful
I honestly just use google chrome and log on to the website over my phone. Yeah it’s a weird aspect ratio but at least it’s better than the app which crashes constantly (literally every time I try to login) and is extremely slow.
No creat account button
You expect me to be god and just know the universal username and password?? Or can you just be like everyone else and let me make one my self? -edit so i just went on your site to try and get some help but i cant even contact you XD what a joke of a company. Cant contact, broken app, fake reveiws. Dont waste your data to download this!
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Horrible!
App is always crashing and/or booting you off. "Page up" and "page down" feature under the "history" tab makes it way too confusing to review event or alarm history. Should be a continuous scroll option like earlier versions of the app. Way too many bug fixes needed as well. This app definitely needs a relook to make it more reliable and user friendly...especially for technicians that use it in the field to troubleshoot.
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Nothing Like it!
This is a fantastic user-friendly application that is unsurpassed in the security industry. It gives me the flexibility to manage and assist my customers wherever I am!
Powerful Tool
The RapidMobile app gives me the ability to place systems and/or specific zones and signals on and off test, navigate to a customer’s address, update contacts, passcodes, zones and much more! It is an extremely useful tool for when you are on the road while saving time and energy.
Great service
This app is very useful for my company and our personnel. It’s foolproof and allows me to update customer information, place accounts on test and all other account management necessities quickly and effortlessly.
It works great for me
From my experience this app has been very useful. You can view test results, account history, recent alarms, and video clips all remotely. I am not sure why some of the other reviews say that they got booted once they turned off their WiFi. Maybe you didn’t have your cellular data on? This app is a huge time saver and it looks/works so much better than other account management interfaces I’ve seen.
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Most Sophisticated Central Station
Rapid Response is technologically light years ahead of the rest. This app makes it very easy to maintain all aspects of my accounts. The we save using Rapid Mobile adds up to thousands a year!
Well designed app
Very simple an easy to access my accounts anywhere!
View videos and listen to calls
This app is a super time saver. I recently switched to Rapid and their app blows out my previous provider’s. I don’t have to call in and wait to get a call or videos recordings sent to me. Now it’s all in the app! I can update zones and call lists on the fly instead of waiting to get back to the office and in front of a computer. Inspectors love being able to see signals come in real time too. Great app!!!
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iphone x support
i have done two update and still not iphone x support.
It doesn't work!!!
This app only works on wifi!
