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AlarmNet 360

AlarmNet 360

by Resideo Technologies, Inc.

713 ratings
33 reviews
📊 Productivity
Free

Details

  • Released
  • Updated
  • November 2, 2016
  • November 15, 2024

Features

Developer

Resideo Technologies, Inc.
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Reviews summary↘︎
⭐33
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📝11+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

This app facilitates the activation, installation, and support for specific Resideo security panels and communicators. It allows users to create accounts, activate devices, configure security panels, and set up various sensors and Z-Wave devices.

✓Account creation
✓Communicator activation
✓Security panel configuration
✓Sensor and keypad attachment
✓Z-Wave device setup
✓TC2 device configuration
Show original description

What users say

Summarized from real user reviews of AlarmNet 360. Based on 713 reviews and a 4.4/5 average, it highlights the 4 positives and 10 negatives reviewers mention most about this Productivity app.

Positive things

  • 🚀Efficient and comprehensive programming coverage
  • ⭐App version works better than web version
  • 👍Easy to use once functional
  • 📱Convenient mobile access for technicians

Negative things

  • 🐛Frequent crashes and blank login screens
  • 🔍Cannot find existing accounts in app
  • 🔐Password change requirements every 3 months
  • 🔓Login authentication issues and inconsistencies
  • ⚠️Limited device compatibility (mainly Lyric panels)
  • 📉Poor mobile interface and readability
  • 🚫Missing features available on web version
  • 😤Requires reinstallation to function again
  • 🔧Sync problems with communicators
  • ⚙️Confusing account lookup requirements (MAC ID, City Code, CS ID)
See all reviews

What's New in AlarmNet 360

1.8.11

November 15, 2024

1.Full support for programming of VISTA H3 Panel and Peripherals. 2.Account creation support for additional Vista communicators. 3.Device status and diagnostics for all products, including Vista communicators.

More

User reviews

Most RecentHighest RatedLowest Rated

Typical Honeywell

Worst app I have to use for business. The client look up never works. I over being disappointed with any of there technology.
B-rad247365B-rad247365

Password

Stop having us change passwords every 3 months
_Helsinky__Helsinky_

Login issues

Sometimes my saved login works and sometimes it doesn’t
Patty342Patty342

Not good

This interface is the biggest pain in the rear. I have more problems and solutions on here.
brizz livebrizz live

Programming

The exclusivity of this site gets more applicable, the more you use it. It is a very distinct site and very efficient and covers all areas of programming. I enjoy this site.
ADEMCO 2 RESIDO MANADEMCO 2 RESIDO MAN
See 28 more reviews

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User experience

🐞

Reported Bugs

10 issues

Blank white login screen after first use

Bug

App crashes requiring reinstallation

Bug

Login credentials not saving properly

Bug

Greyed out interface elements

Bug

Sync failures with LTEM-PXV/A communicators

Bug

Account lookup fails despite accounts existing on web portal

Bug

App freezes and becomes unresponsive

Bug

Error messages during account changes

Bug

Incompatibility with LTE-XV and LTE-IV communicators

Bug

Data sync issues between panel and app

Bug
✨

Requested Features

11 requests

Biometric authentication (Touch/Face recognition)

Feature

Search accounts by name instead of account number

Feature

Larger text/font sizes for accessibility

Feature

Account list view for existing accounts

Feature

Reset password commands for Total Connect

Feature

Master user email/SMS change functionality

Feature

WOC HD video camera integration

Feature

Radio activation capability

Feature

Report generation and history viewing

Feature

Support for more panel types beyond Lyric

Feature

Improved mobile web experience

Feature

FAQ

What does the AlarmNet360 app do?

The AlarmNet360 app is designed to help with the activation, installation, and support of Resideo Security Panels and Security Communicators. It allows users to create accounts, activate communicators, configure security panels, and attach various devices like sensors and keypads.

What security panels and communicators are supported?

The app supports Resideo ProSeries Panels (Pro A7 Plus, Pro A7), Lyric Panels (LCP500, Gateway), and Vista Panels with specific LTEM communicators (Vista 21, Vista 15P/Sia, Vista 20P/Sia, Vista 10P/Sia, Vista 21ip). If your device is not listed, you can visit the main website for onboarding.

Is there a cost to use the AlarmNet360 app?

Based on the provided information, the AlarmNet360 app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements associated with its use.

How do I set up ProSeries panels with the app?

The app features a ProSeries Wizard that offers a quick and easy setup process specifically for Pro A7 Plus and Pro A7 security panels and their associated sensors. This wizard streamlines the configuration for these compatible devices.

Can I configure smart home devices like cameras with this app?

Yes, the app allows you to configure TC2 devices, which include smart home devices like cameras and doorbells. This enables integration and setup of these connected devices within your Resideo security system.