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Total Connect 2.0

Total Connect 2.0

by Resideo Technologies, Inc.

286K ratings
914 reviews
🌟 Lifestyle
Free

Details

  • Released
  • Updated

Features

Developer

Resideo Technologies, Inc.
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About

Manage your home or business security and smart devices remotely. Arm/disarm your system, view live and recorded video, control lights, locks, thermostats, and garage doors. Automate actions for convenience and peace of mind.

✓Arm/disarm security system
✓View live and recorded video
✓Control smart locks and lights
✓Adjust thermostat
✓Open/close garage doors
✓Create automated routines
✓Two-way audio for doorbells
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What users say

Summarized from real user reviews of Total Connect 2.0. Based on 286K reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 🚀Fast and responsive app
  • 🔒Secure system with password protection
  • 👍User-friendly interface
  • 💡Useful automation features like scheduled arming/disarming

Negative things

  • 🐛Inconsistent connectivity and frequent connection issues
  • 🕰️Slow response times when arming/disarming the system
  • 🤷‍♀️Confusing and inaccurate status displays
  • 🔍Limited camera functionality and poor video quality
  • 💸Expensive equipment and monthly fees
See all reviews

What's New in Total Connect 2.0

6.65.2

August 12, 2026

Improved video connection reliability for faster, more stable live camera streaming in the mobile apps. Added a warning notification when attempting to open a 4th simultaneously live stream. Resolved an issue where users could not set detection area using mobile app. Fixed an issue with Genie device setup and linking flow. Bugfixes and performance improvements.

More

User reviews

Most RecentHighest RatedLowest Rated

Slow

App is very slow
ZP123$ZP123$

It makes my life easy

The software system is very efficient. And ACS, who is the provider is fantastic

The people they have working for him, especially on the ground they come visit are the best I’ve had in 30 years. I give them five stars.
BMore FocusedBMore Focused

Has lots of issues

passwords have to be reset constantly for no reason. The app lags. Says the alarm is off but is still on. Which causes alarm to trip.
DeviantDesignDeviantDesign

App Malfunctions

This is the second day that the app will not sync to the panel. The WiFi on my house is operating and cell service is operational. This is extremely poor service.
RevHapRevHap

Works when it wants

You need to upgrade the app
whitemanforeverwhitemanforever
See 909 more reviews

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User experience

🐞

Reported Bugs

3 issues

App crashes and freezes frequently

Bug

Sensor bypassing and user syncing issues

Bug

Inaccurate alarm status and event logs

Bug
✨

Requested Features

4 requests

Ability to schedule automatic arming/disarming

Feature

Improved camera features and video quality

Feature

Better notification controls and customization

Feature

Compatibility with more smart home devices

Feature

FAQ

What does the Total Connect 2.0 app do?

This app allows you to remotely manage your compatible Resideo or Honeywell Home security system and connected smart devices. You can arm or disarm your alarm, view live and recorded video feeds, control smart locks, lights, thermostats, and garage doors, and create automated routines for convenience.

What are the key features of Total Connect 2.0?

Key features include arming/disarming the security system, viewing high-resolution live and recorded video, two-way audio for doorbells, controlling smart locks, lights, thermostats, and garage doors, creating smart scenes, and receiving push notifications for events. It also offers geofencing arming reminders and secure fingerprint/face ID login.

Is Total Connect 2.0 free to use?

The app itself is free to download and use. However, it requires a compatible Resideo or Honeywell Home security system and a subscription to Total Connect 2.0 Remote Services. You will need to contact your security professional for details on system and service costs.

What systems are compatible with Total Connect 2.0?

The app is compatible with specific Resideo or Honeywell Home security systems. A subscription to Total Connect 2.0 Remote Services is also a requirement. For detailed compatibility information, it is recommended to consult with your Resideo security professional.

How can I use Total Connect 2.0 for home automation?

You can create customized automated actions and smart scenes within the app. For example, you can set up an exit routine that adjusts the temperature and locks doors, or a bedtime routine that checks the garage door status, turns on outdoor lights, and arms the alarm.