Comparison

Total Connect 2.0 vs Virtual Keypad

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Total Connect 2.0

Manage your home or business security and smart devices remotely. Arm/disarm your system, view live and recorded video, control lights, locks, thermostats, and garage doors. Automate actions for convenience and peace of mind.

Highlights
  • Arm/disarm security system
  • View live and recorded video
  • Control smart locks and lights
  • Adjust thermostat
  • Open/close garage doors
  • Create automated routines
  • Two-way audio for doorbells
Features
Read full description

Control Security and Smart Devices with Total Connect® 2.0 Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm. For more information visit: https://www.resideo.com/us/en/total-connect-app/ Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information. Features include: · Arm or disarm the security system · Answer the door and remotely greet visitors · Unlock or lock doors · Turn lights off or on · Open or close the garage door · Adjust thermostat temperature for your Resideo device · Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter · View high-resolution live video and recorded video · See and talk to people at your front door · Geofencing arming reminders · Voice control options · Secure fingerprint or face ID login · Receive push notifications on events · Create and run smart scenes · Add or delete users For more information, visit https://www.resideo.com/us/en/total-connect-app

About

Virtual Keypad

Control your home or business security system remotely. Arm/disarm, manage lights, locks, thermostats, and view live camera feeds. Automate actions and receive important notifications.

Highlights
  • Arm and disarm security system
  • Control smart home devices
  • View live and recorded camera footage
  • Automate system actions
  • Receive event notifications
  • Manage user access
Features
Read full description

The Virtual Keypad™ App gives you control of your security system on-the-go. Connect to your home or business system to arm or disarm, control lights, locks, thermostats and more, easily with your app. Even view and record video from your security cameras. With the Virtual Keypad App, you can: • Arm and disarm your system • View what’s happening at your home or business • Control Z-Wave-connected devices such as thermostats, lights, locks and garage doors individually or all at once • Set up Actions to automatically control your system throughout the day • View and control Z-Wave devices using a photo or a security camera • Receive notifications when doors are opened or closed • View security cameras and your recorded clips • Add users to your security system from your app • Search your complete system event history • Cancel or verify alarms with live video view The app requires a compatible control panel and connected service. For more information about upgrading your alarm system, contact your DMP installing alarm company today. All features may not come standard with your app. Continued use of GPS running in the background can dramatically decrease battery life.

Screenshots

Total Connect 2.04 screens
Virtual Keypad2 screens

Verdict

The call

The clearest difference is review sentiment: Virtual Keypad at 66% against Total Connect 2.0's 24%. Virtual Keypad also leads on update cadence (fortnightly vs monthly). Total Connect 2.0's advantage is rating (4.6 vs 4.3) and ratings volume (286K vs 13K). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Total Connect 2.0 holds the better App Store score, 4.6 against 4.3. That said, the two scores are not equally well evidenced: Total Connect 2.0 has 286K ratings behind it against 13K, so its average is the more settled of the two. Written reviews complicate that: 24% of Total Connect 2.0's written reviews are positive against 66% of Virtual Keypad's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Total Connect 2.0 ships an update monthly, Virtual Keypad fortnightly. Both last shipped on September 24, 2026.

Scorecard4 real differences · 6 level
Total Connect 2.0 versus Virtual Keypad: the parameters behind the verdict, then further details
ParameterTotal Connect 2.0Virtual Keypad
PriceFreeFree
Rating4.6 (286K ratings) — better4.3 (13K ratings)
Positive reviews23.5% of reviews66.4% of reviews — better
Number of ratings286K — better13K
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple TV, Apple WatchiPhone, iPad, iPod, Apple TV
Requires iOS16.015.0 — better
Further details — not scored
Size225 MB289 MB
Age rating4+4+
DeveloperResideo Technologies, Inc.Digital Monitoring Products, Inc.

Customer experience

Total Connect 2.0

All ratings285,969 ratings
Positive91.3%
Neutral3.1%
Negative5.6%
Written reviews884 reviews
Positive23.5%
Neutral7.7%
Negative68.8%

Virtual Keypad

All ratings13,130 ratings
Positive81.6%
Neutral5.3%
Negative13.1%
Written reviews1,439 reviews
Positive66.4%
Neutral7.3%
Negative26.3%

User reviews

Total Connect 2.0

From 286K App Store ratings

What we love

  • 🚀 Fast and responsive app
  • 🔒 Secure system with password protection
  • 👍 User-friendly interface
  • 💡 Useful automation features like scheduled arming/disarming

Room to improve

  • 🐛 Inconsistent connectivity and frequent connection issues
  • 🕰️ Slow response times when arming/disarming the system
  • 🤷‍♀️ Confusing and inaccurate status displays
  • 🔍 Limited camera functionality and poor video quality
  • 💸 Expensive equipment and monthly fees

Virtual Keypad

From 13K App Store ratings

What we love

  • 🚀 Convenient remote access
  • 🔒 Secure system control
  • 👍 Easy to use
  • 🚀 Fast and responsive
  • 🔒 Reliable security

Room to improve

  • 🐛 Inconsistent connectivity
  • 🐛 Unreliable arming/disarming
  • 🐛 Slow to update status
  • 🐛 Frequent login issues
  • 🐛 Buggy and glitchy

Bugs and requests

Total Connect 2.0

Reported bugs

3 issues
  • App crashes and freezes frequently
  • Sensor bypassing and user syncing issues
  • Inaccurate alarm status and event logs

Requested features

4 requests
  • Ability to schedule automatic arming/disarming
  • Improved camera features and video quality
  • Better notification controls and customization
  • Compatibility with more smart home devices

Virtual Keypad

Reported bugs

5 issues
  • Timed out connections
  • Unresponsive app controls
  • Incorrect alarm status display
  • Delayed push notifications
  • Compatibility issues with updates

Requested features

6 requests
  • Improved scheduling options
  • Customizable notifications
  • Apple Watch app support
  • Enhanced camera integration
  • Geofencing automation
Show 1 more
  • Streamlined user management

In-app purchases

None

Total Connect 2.0

No in-app purchases

None

Virtual Keypad

No in-app purchases

Questions

Is Total Connect 2.0 free?
Total Connect 2.0 is free to download, with no in-app purchases.
Is Virtual Keypad free?
Virtual Keypad is free to download, with no in-app purchases.
Which has better reviews, Total Connect 2.0 or Virtual Keypad?
Total Connect 2.0 is rated higher. Total Connect 2.0 averages 4.6 out of 5 from 286K ratings, while Virtual Keypad averages 4.3 from 13K ratings.
Do Total Connect 2.0 or Virtual Keypad have ads?
Neither Total Connect 2.0 nor Virtual Keypad shows ads.
Which is updated more often, Total Connect 2.0 or Virtual Keypad?
Total Connect 2.0 ships an update monthly, and Virtual Keypad fortnightly. Most recently, Total Connect 2.0 was updated on September 24, 2026 and Virtual Keypad on September 24, 2026.

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