Comparison

Total Connect 2.0 vs Lutron App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Total Connect 2.0

Manage your home or business security and smart devices remotely. Arm/disarm your system, view live and recorded video, control lights, locks, thermostats, and garage doors. Automate actions for convenience and peace of mind.

Highlights
  • Arm/disarm security system
  • View live and recorded video
  • Control smart locks and lights
  • Adjust thermostat
  • Open/close garage doors
  • Create automated routines
  • Two-way audio for doorbells
Features
Read full description

Control Security and Smart Devices with Total Connect® 2.0 Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm. For more information visit: https://www.resideo.com/us/en/total-connect-app/ Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information. Features include: · Arm or disarm the security system · Answer the door and remotely greet visitors · Unlock or lock doors · Turn lights off or on · Open or close the garage door · Adjust thermostat temperature for your Resideo device · Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter · View high-resolution live video and recorded video · See and talk to people at your front door · Geofencing arming reminders · Voice control options · Secure fingerprint or face ID login · Receive push notifications on events · Create and run smart scenes · Add or delete users For more information, visit https://www.resideo.com/us/en/total-connect-app

About

Lutron App

Control smart lights, shades, and other connected devices remotely and securely. Enhance your daily routines by managing your home's atmosphere from anywhere in the world.

Highlights
  • Remote control of smart devices
  • Secure access from anywhere
  • Control lights
  • Control shades
  • Integrates with Lutron systems
Features
Read full description

Bring out the best in your everyday moments with Lutron. ​ Simply and securely control lights, shades and other smart devices from anywhere in the world with the Lutron app on your iOS device. The Lutron app requires a Lutron system and compatible Lutron smart lighting products. To learn more or hire a professional installer visit www.lutron.com.

Screenshots

Total Connect 2.04 screens
Lutron App4 screens

Verdict

The call

The clearest difference is review sentiment: Lutron App at 47% against Total Connect 2.0's 23%. Lutron App also leads on update cadence (every 9 days vs monthly) and rating (4.8 vs 4.6). Total Connect 2.0's advantage is ratings volume (286K vs 6.6K) and monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Lutron App holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: Total Connect 2.0 has 286K ratings behind it against 6.6K, so its average is the more settled of the two. Written reviews point the same way: 23% of Total Connect 2.0's written reviews are positive against 47% of Lutron App's.

UpkeepUpdate frequency

Total Connect 2.0 ships an update monthly, Lutron App every 9 days. Both last shipped on September 30, 2026.

Scorecard5 real differences · 5 level
Total Connect 2.0 versus Lutron App: the parameters behind the verdict, then further details
ParameterTotal Connect 2.0Lutron App
PriceFreeFree
Rating4.6 (286K ratings)4.8 (6.6K ratings) — better
Positive reviews23.4% of reviews47.5% of reviews — better
Number of ratings286K — better6.6K
Update frequencyMonthlyEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, Apple TV, Apple Watch — betteriPhone, iPad, Apple Watch
Requires iOS16.0 — better16.6
Further details — not scored
Size225 MB667 MB
Age rating4+4+
DeveloperResideo Technologies, Inc.Lutron Electronics co., Inc.

Customer experience

Total Connect 2.0

All ratings285,969 ratings
Positive91.3%
Neutral3.1%
Negative5.6%
Written reviews892 reviews
Positive23.4%
Neutral7.7%
Negative68.8%

Lutron App

All ratings6,584 ratings
Positive96.0%
Neutral1.2%
Negative2.8%
Written reviews295 reviews
Positive47.5%
Neutral9.8%
Negative42.7%

User reviews

Total Connect 2.0

From 286K App Store ratings

What we love

  • 🚀 Fast and responsive app
  • 🔒 Secure system with password protection
  • 👍 User-friendly interface
  • 💡 Useful automation features like scheduled arming/disarming

Room to improve

  • 🐛 Inconsistent connectivity and frequent connection issues
  • 🕰️ Slow response times when arming/disarming the system
  • 🤷‍♀️ Confusing and inaccurate status displays
  • 🔍 Limited camera functionality and poor video quality
  • 💸 Expensive equipment and monthly fees

Lutron App

From 6.6K App Store ratings

What we love

  • 🚀 Reliable and flawless performance
  • 🔒 Secure and trustworthy system
  • 👍 Easy to set up and use
  • 👍 Convenient remote and voice control
  • 👍 Seamless integration with smart home platforms

Room to improve

  • 🐛 Frequent app crashes and freezes
  • 🔍 Outdated and unintuitive app interface
  • ⏱️ Slow app loading and device syncing
  • 🚫 Lack of widget support and iOS integration
  • 🔌 Compatibility issues with certain devices and bulbs

Bugs and requests

Total Connect 2.0

Reported bugs

3 issues
  • App crashes and freezes frequently
  • Sensor bypassing and user syncing issues
  • Inaccurate alarm status and event logs

Requested features

4 requests
  • Ability to schedule automatic arming/disarming
  • Improved camera features and video quality
  • Better notification controls and customization
  • Compatibility with more smart home devices

Lutron App

Reported bugs

4 issues
  • App fails to connect to Lutron system
  • Devices disappear from app after iOS updates
  • Inconsistent behavior with geofencing and motion sensors
  • Scenes and automations not working as expected

Requested features

6 requests
  • Add dark mode option
  • Improve app responsiveness and load times
  • Restore widget functionality for quick access
  • Expand customization options for rooms and schedules
  • Integrate more smart home platforms and voice assistants
Show 1 more
  • Provide better energy monitoring and usage tracking

In-app purchases

None

Total Connect 2.0

No in-app purchases

None

Lutron App

No in-app purchases

Questions

Is Total Connect 2.0 free?
Total Connect 2.0 is free to download, with no in-app purchases.
Is Lutron App free?
Lutron App is free to download, with no in-app purchases.
Which has better reviews, Total Connect 2.0 or Lutron App?
Lutron App is rated higher. Total Connect 2.0 averages 4.6 out of 5 from 286K ratings, while Lutron App averages 4.8 from 6.6K ratings.
Do Total Connect 2.0 or Lutron App have ads?
Neither Total Connect 2.0 nor Lutron App shows ads.
Which is updated more often, Total Connect 2.0 or Lutron App?
Total Connect 2.0 ships an update monthly, and Lutron App every 9 days. Most recently, Total Connect 2.0 was updated on September 30, 2026 and Lutron App on September 30, 2026.

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