Total Connect 2.0 User Reviews

Total Connect 2.0
Total Connect 2.0
Resideo Technologies, Inc.

Customer Experience

Positive experience23.5% of reviews
Neutral7.6% of reviews
Negative experience68.9% of reviews

~ Based on 869 written reviews from the US App Store.

What users say

Is Total Connect 2.0 Safe?

Total Connect 2.0 appears safe based on user ratings. AppsHunter Safety Score for Total Connect 2.0 is 92/100.

This assessment is based on 285,969 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.3% of ratings point to a safe experience
3.1% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 285,969 App Store ratings for Total Connect 2.0.

Is Total Connect 2.0 Legit?

Total Connect 2.0 appears to be a legitimate app. AppsHunter Legitimacy Score for Total Connect 2.0 is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Extremely slow app

Super slow app, by the time it logs you in and/or loads up the live video, something could already be happening.

Total Connect 2.0

☝️🙂‍↔️I have been using this for 3 years. I love how well it works.👌🙂‍↕️100% Top Tier Home Security Application👌🙂‍↕️If it goes off the cops are at your house in minutes!😁

Excellent service

Highly recommend this company. Highly!!!!

1 star rating

App. is always crashing and unreliable.

Total garbage

Constant battle to try to connect and to use the app.

Terrible

Terrible interface. Terrible service. Terrible follow up.

Barely ever works

This app is hit or miss. Alarm system sometimes arms from my phone but most of the time I have to fight with it, and I mean really fight with it by closing the app, opening it again, and trying to arm it while sitting in my driveway looking like an idiot. Absolutely horrible. Then there are the fun times when the app tells me the system is disarmed and I walk in my door and the alarm starts going off. When that happens I disarm it and I wait and wait for the intercom communicator to come through which maybe happens 5% of the time. The system could be great if it worked right but it never does.
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Front camera freeze and not recording

Your service online doesn’t work and your software missed events

Waste of money

The app is constantly glitching and the system doesn’t work. It never records properly.

Notification problems

Frequent problems with notifications. Phone notifications constantly stop working despite tinkering with app settings.

Notifications

Notifications somehow got snoozed. When I turn them back on there’s no way to save the selection as the app just turns them back off. In the help section there’s no way to contact them only articles none of which cover this issue. So now a large functionality of my system is gone with no way to resolve.
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It is not consistent

The app doesn’t always work. We need to try several times to arm stay or away or to disarm.

Terrible app quality

Over half of the time when I attempt to watch my cameras, they fail to load. This will cause me to exit the app and reload it a dozen times before I can check my live feed. The qualify is poor.

Do Not Use (Safe Streets)

Push notifications aren’t going to my phone anymore. Called alarm company, after troubleshooting they informed me it was nothing on their end and to call Resedio Tech support. Resedio told me the security company would have to contact them, they can’t help me troubleshoot.

Update Was Bad

After an update the app stopped sending camera alerts to me. This is unacceptable.

Terrible service

You have any faulty sensors you will bee in the hole for hundreds for police visits and have the nerve to charge a large fee to come and fix it. I don’t know how they keep customers.

Subscriber

App is VERY slow to arm & disarm alarm system.

Sucks

This app sucks

App issue

App takes forever to engage always has loading issues

App is horrible

The app takes forever to log me in. Worst alarm app I’ve ever had. Do better.