Worst
Cameras always go out with any bit of weather and there is not a 24 hour service to get this back online to call or help Help and you cannot go outside onto the top of your roof roofs and put these back on yourself and the video door cameras, impossible to get back online worst service ever
App always buffers too long
Not good
Good control
App works well. However, we have a persistent error when trying to arm or disarm the system immediately after opening the app. One missing component is the ability to check battery status of sensors.
Most difficult to use security app
Have used several different systems over the last 20 years as I moved houses. This is the MOST DIFFICULT and non-intuitive system. I watched the tutorials and read instructions. Some tell me to navigate to bottom of the screen and click on Automation but there is no link. HORRIBLE.
poor
compared to alarm.com the app is slow and arming disarming fails often. it is clear Resideo has not invested enough here.
Slow
App is very slow
It makes my life easy
The software system is very efficient. And ACS, who is the provider is fantastic
The people they have working for him, especially on the ground they come visit are the best I’ve had in 30 years. I give them five stars.
The people they have working for him, especially on the ground they come visit are the best I’ve had in 30 years. I give them five stars.
Has lots of issues
passwords have to be reset constantly for no reason. The app lags. Says the alarm is off but is still on. Which causes alarm to trip.
App Malfunctions
This is the second day that the app will not sync to the panel. The WiFi on my house is operating and cell service is operational. This is extremely poor service.
Works when it wants
You need to upgrade the app
If I forget to set alarm I can do it while I’m out which is great!
One of the best apps I have
used for qon the phone
used for qon the phone
Bug
Fonctionne très mal plusieurs bug récurrent. Très long avant la connexion de la caméra … la personne a le temps de partir avant de pouvoir lui parler
Slow response time
Terrible designed GUI. Buttons and fonts are too small and can’t be changed. App Takes way to long to connect. And you have to log in every time.
Do better
The app is so slow and alarms never clear
This sucks
I can’t set my alarm from here…. This software doesn’t work right and no one can help when I call….
Poor service
Constantly arms and disarms system:( 26 notifications today alone 😡
George
Always unable to connect not reliable. Takes a long time to connect if able.
Can’t get service
App isn’t being updated well with service contacts… can’t get service using this app. It just pesters me with false sensor alerts that I can’t turn off. Worn out.
Function
Only had the system for a matter of months already two batteries have gone out now the front door doesn’t even sound off to let us know that the door is opening or someone is coming in or out. This system is really rated one star.
This sucks
I can’t set my alarm from here
