Total Connect 2.0 vs UniFi Protect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Total Connect 2.0
Manage your home or business security and smart devices remotely. Arm/disarm your system, view live and recorded video, control lights, locks, thermostats, and garage doors. Automate actions for convenience and peace of mind.
- Arm/disarm security system
- View live and recorded video
- Control smart locks and lights
- Adjust thermostat
- Open/close garage doors
- Create automated routines
- Two-way audio for doorbells
Read full descriptionHide full description
Control Security and Smart Devices with Total Connect® 2.0 Keep an eye on your home or business while away with mobile management of your security system and compatible smart devices. Arm or disarm your security system, view high-quality live and recorded video, answer the door and greet visitors, unlock/lock doors, turn lights off/on, adjust thermostat temperature, even open or close garage doors from wherever you are. Customize your home with a series of automated actions. Create an exit routine that adjusts the temperature and locks the doors. Or, run a bedtime routine that checks the garage door status, turns on outdoor lights and arms the alarm. For more information visit: https://www.resideo.com/us/en/total-connect-app/ Requirement: Compatible Resideo or Honeywell Home security system with a subscription to Total Connect 2.0 Remote Services. Please contact your Resideo security professional for additional information. Features include: · Arm or disarm the security system · Answer the door and remotely greet visitors · Unlock or lock doors · Turn lights off or on · Open or close the garage door · Adjust thermostat temperature for your Resideo device · Create as many as four intelligent detection zones for VX Series doorbells and cameras, detecting animals, people, and/or vehicles for notifications that matter · View high-resolution live video and recorded video · See and talk to people at your front door · Geofencing arming reminders · Voice control options · Secure fingerprint or face ID login · Receive push notifications on events · Create and run smart scenes · Add or delete users For more information, visit https://www.resideo.com/us/en/total-connect-app
UniFi Protect
Access your camera security system from your mobile device. Stream live feeds, manage devices, and download recordings. Offers cloudless storage and customizable alerts for residential and commercial users.
- Adopt and manage Protect devices
- Stream low-latency livestreams
- Download localized recordings
- Cloudless recording storage
- Timelapse footage scrubbing
- Personalized security notifications
Read full descriptionHide full description
UniFi Protect brings the full functionality of our web-based camera security application to your mobile device. Adopt and manage your Protect devices, stream low-latency livestreams, and download localized recordings directly to your phone. Designed for residential and commercial use, UniFi Protect also allows you to: - Maintain complete data privacy with Cloudless recording storage. - Quickly scrub through hours of Timelapse footage to pinpoint the exact moments you're looking for. - Personalize security notifications based on a wide variety of individual, vehicular, and atmospheric-based detections.
Screenshots
Verdict
The clearest difference is review sentiment: UniFi Protect at 52% against Total Connect 2.0's 24%. UniFi Protect also leads on rating (4.8 vs 4.6). Total Connect 2.0's advantage is ratings volume (286K vs 74K) and iOS requirement (16.0 vs 18.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UniFi Protect holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 286K and 74K respectively. Written reviews point the same way: 24% of Total Connect 2.0's written reviews are positive against 52% of UniFi Protect's.
Total Connect 2.0 ships an update monthly, UniFi Protect every 3 weeks. Both last shipped on September 24, 2026.
| Parameter | Total Connect 2.0 | UniFi Protect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (286K ratings) | 4.8 (74K ratings) — better |
| Positive reviews | 23.5% of reviews | 52.0% of reviews — better |
| Number of ratings | 286K — better | 74K |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple TV, Apple Watch — better | iPhone, iPad, Apple TV |
| Requires iOS | 16.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 225 MB | 249 MB |
| Age rating | 4+ | 4+ |
| Developer | Resideo Technologies, Inc. | Ubiquiti Inc. |
Customer experience
Total Connect 2.0
UniFi Protect
User reviews
Total Connect 2.0
From 286K App Store ratingsWhat we love
- 🚀 Fast and responsive app
- 🔒 Secure system with password protection
- 👍 User-friendly interface
- 💡 Useful automation features like scheduled arming/disarming
Room to improve
- 🐛 Inconsistent connectivity and frequent connection issues
- 🕰️ Slow response times when arming/disarming the system
- 🤷♀️ Confusing and inaccurate status displays
- 🔍 Limited camera functionality and poor video quality
- 💸 Expensive equipment and monthly fees
UniFi Protect
From 74K App Store ratingsWhat we love
- 🚀 Fast and reliable
- 👍 Intuitive interface
- 🔒 Secure local storage
- 💡 Powerful AI detection features
- 👍 Seamless integration with Unifi ecosystem
Room to improve
- 🐛 Occasional crashes and freezes
- 🔋 Slow to connect and load video
- 🔒 Requires cloud account for remote access
- 🔍 Limited customization options
- 🔍 Inconsistent experience across devices
Bugs and requests
Total Connect 2.0
Reported bugs
3 issues- App crashes and freezes frequently
- Sensor bypassing and user syncing issues
- Inaccurate alarm status and event logs
Requested features
4 requests- Ability to schedule automatic arming/disarming
- Improved camera features and video quality
- Better notification controls and customization
- Compatibility with more smart home devices
UniFi Protect
Reported bugs
5 issues- Geofencing not working as expected
- Doorbell audio/video not syncing properly
- Frequent disconnections from cameras
- Playback issues and video not loading
- Notifications not reliable or timely
Requested features
5 requests- Add option to snooze/silence notifications
- Improve video scrubbing and playback controls
- Integrate with Apple HomeKit
- Add custom notification sounds
- Enhance multi-view and layout options
In-app purchases
Total Connect 2.0
No in-app purchases
UniFi Protect
No in-app purchases
Questions
Is Total Connect 2.0 free?
Is UniFi Protect free?
Which has better reviews, Total Connect 2.0 or UniFi Protect?
Do Total Connect 2.0 or UniFi Protect have ads?
Which is updated more often, Total Connect 2.0 or UniFi Protect?
Other comparisons















