Comparison

Virtual Keypad vs Bay Alarm Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Virtual Keypad

Control your home or business security system remotely. Arm/disarm, manage lights, locks, thermostats, and view live camera feeds. Automate actions and receive important notifications.

Highlights
  • Arm and disarm security system
  • Control smart home devices
  • View live and recorded camera footage
  • Automate system actions
  • Receive event notifications
  • Manage user access
Features
Read full description

The Virtual Keypad™ App gives you control of your security system on-the-go. Connect to your home or business system to arm or disarm, control lights, locks, thermostats and more, easily with your app. Even view and record video from your security cameras. With the Virtual Keypad App, you can: • Arm and disarm your system • View what’s happening at your home or business • Control Z-Wave-connected devices such as thermostats, lights, locks and garage doors individually or all at once • Set up Actions to automatically control your system throughout the day • View and control Z-Wave devices using a photo or a security camera • Receive notifications when doors are opened or closed • View security cameras and your recorded clips • Add users to your security system from your app • Search your complete system event history • Cancel or verify alarms with live video view The app requires a compatible control panel and connected service. For more information about upgrading your alarm system, contact your DMP installing alarm company today. All features may not come standard with your app. Continued use of GPS running in the background can dramatically decrease battery life.

About

Bay Alarm Connect

Control your Honeywell security system, smart home devices, and view live video feeds remotely. Receive instant alerts for events and manage user access. Requires a compatible Honeywell system and Bay Alarm Connect Remote Services subscription.

Highlights
  • Arm/disarm security system
  • Control lights and thermostats
  • Lock/unlock doors
  • View live video and doorbell events
  • Receive event alerts
  • Create smart scenes
  • Locate vehicles
Features
Read full description

The Bay Alarm Connect Remote Services app gives you complete control of your Honeywell security system, thermostats, lighting, locks and more, plus the ability to receive text messages and email alerts, view live video and see your video doorbell events, locate vehicles in real-time where ever you are 24 hours a day. Requirement: Compatible Honeywell security systems with a subscription to Bay Alarm Connect Remote Services. Please contact your security professional for additional information. Feature Highlights: · Arm or disarm your security system · Turn lights on or off · Adjust thermostat temperature · Unlock or lock doors · Create Smart Scenes with a Wizard guide for convenience · View your live video and video events · See your SkyBell video doorbell events (iOS only) · Receive email and text alerts about events in your home or business including alarms, sensor activity, trouble conditions and more · Language support for: English, Latin American Spanish, French Canadian, Brazilian Portuguese · Secure Login with your fingerprint · Locate vehicles or assets · Create users and manage their security system codes · Test Drive Demo - All features may not come standard with your App

Screenshots

Virtual Keypad2 screens
Bay Alarm Connect4 screens

Verdict

The call

The clearest difference is review sentiment: Virtual Keypad at 66% against Bay Alarm Connect's 34%. Virtual Keypad also leads on update cadence (fortnightly vs every 5 weeks). Bay Alarm Connect's advantage is rating (4.5 vs 4.3). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Bay Alarm Connect holds the better App Store score, 4.5 against 4.3. Both are backed by a comparable volume of ratings — 13K and 4.8K respectively. Written reviews complicate that: 66% of Virtual Keypad's written reviews are positive against 34% of Bay Alarm Connect's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Virtual Keypad ships an update fortnightly, Bay Alarm Connect every 5 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard3 real differences · 7 level
Virtual Keypad versus Bay Alarm Connect: the parameters behind the verdict, then further details
ParameterVirtual KeypadBay Alarm Connect
PriceFreeFree
Rating4.3 (13K ratings)4.5 (4.8K ratings) — better
Positive reviews66.4% of reviews — better34.0% of reviews
Number of ratings13K — better4.8K
Update frequencyFortnightly — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple TViPhone, iPad, Apple TV, Apple Watch
Requires iOS15.0 — better16.0
Further details — not scored
Size289 MB226 MB
Age rating4+4+
DeveloperDigital Monitoring Products, Inc.Bay Alarm Company

Customer experience

Virtual Keypad

All ratings13,130 ratings
Positive81.6%
Neutral5.3%
Negative13.1%
Written reviews1,439 reviews
Positive66.4%
Neutral7.3%
Negative26.3%

Bay Alarm Connect

All ratings4,771 ratings
Positive87.4%
Neutral3.8%
Negative8.8%
Written reviews100 reviews
Positive34.0%
Neutral6.0%
Negative60.0%

User reviews

Virtual Keypad

From 13K App Store ratings

What we love

  • 🚀 Convenient remote access
  • 🔒 Secure system control
  • 👍 Easy to use
  • 🚀 Fast and responsive
  • 🔒 Reliable security

Room to improve

  • 🐛 Inconsistent connectivity
  • 🐛 Unreliable arming/disarming
  • 🐛 Slow to update status
  • 🐛 Frequent login issues
  • 🐛 Buggy and glitchy

Bay Alarm Connect

From 4.8K App Store ratings

What we love

  • 🚀 Quick response
  • 🔒 Reliable security
  • 👍 User-friendly app
  • 💡 Bypass feature

Room to improve

  • 🐛 Buggy app
  • 🔍 Inconsistent connectivity
  • ⏱️ Slow response times
  • 📞 Poor customer service

Bugs and requests

Virtual Keypad

Reported bugs

5 issues
  • Timed out connections
  • Unresponsive app controls
  • Incorrect alarm status display
  • Delayed push notifications
  • Compatibility issues with updates

Requested features

6 requests
  • Improved scheduling options
  • Customizable notifications
  • Apple Watch app support
  • Enhanced camera integration
  • Geofencing automation
Show 1 more
  • Streamlined user management

Bay Alarm Connect

Reported bugs

4 issues
  • Frequent login issues
  • Arm/disarm failures
  • Video recording problems
  • Sync issues between app and system

Requested features

4 requests
  • Dark mode option
  • Sensor renaming capability
  • Improved video quality
  • Geofencing automation

In-app purchases

None

Virtual Keypad

No in-app purchases

None

Bay Alarm Connect

No in-app purchases

Questions

Is Virtual Keypad free?
Virtual Keypad is free to download, with no in-app purchases.
Is Bay Alarm Connect free?
Bay Alarm Connect is free to download, with no in-app purchases.
Which has better reviews, Virtual Keypad or Bay Alarm Connect?
Bay Alarm Connect is rated higher. Virtual Keypad averages 4.3 out of 5 from 13K ratings, while Bay Alarm Connect averages 4.5 from 4.8K ratings.
Do Virtual Keypad or Bay Alarm Connect have ads?
Neither Virtual Keypad nor Bay Alarm Connect shows ads.
Which is updated more often, Virtual Keypad or Bay Alarm Connect?
Virtual Keypad ships an update fortnightly, and Bay Alarm Connect every 5 weeks. Most recently, Virtual Keypad was updated on September 24, 2026 and Bay Alarm Connect on September 23, 2026.

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