Comparison

Virtual Keypad vs Lutron App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Virtual Keypad

Control your home or business security system remotely. Arm/disarm, manage lights, locks, thermostats, and view live camera feeds. Automate actions and receive important notifications.

Highlights
  • Arm and disarm security system
  • Control smart home devices
  • View live and recorded camera footage
  • Automate system actions
  • Receive event notifications
  • Manage user access
Features
Read full description

The Virtual Keypad™ App gives you control of your security system on-the-go. Connect to your home or business system to arm or disarm, control lights, locks, thermostats and more, easily with your app. Even view and record video from your security cameras. With the Virtual Keypad App, you can: • Arm and disarm your system • View what’s happening at your home or business • Control Z-Wave-connected devices such as thermostats, lights, locks and garage doors individually or all at once • Set up Actions to automatically control your system throughout the day • View and control Z-Wave devices using a photo or a security camera • Receive notifications when doors are opened or closed • View security cameras and your recorded clips • Add users to your security system from your app • Search your complete system event history • Cancel or verify alarms with live video view The app requires a compatible control panel and connected service. For more information about upgrading your alarm system, contact your DMP installing alarm company today. All features may not come standard with your app. Continued use of GPS running in the background can dramatically decrease battery life.

About

Lutron App

Control smart lights, shades, and other connected devices remotely and securely. Enhance your daily routines by managing your home's atmosphere from anywhere in the world.

Highlights
  • Remote control of smart devices
  • Secure access from anywhere
  • Control lights
  • Control shades
  • Integrates with Lutron systems
Features
Read full description

Bring out the best in your everyday moments with Lutron. ​ Simply and securely control lights, shades and other smart devices from anywhere in the world with the Lutron app on your iOS device. The Lutron app requires a Lutron system and compatible Lutron smart lighting products. To learn more or hire a professional installer visit www.lutron.com.

Screenshots

Virtual Keypad2 screens
Lutron App4 screens

Verdict

The call

The clearest difference is rating: Lutron App at 4.8 against Virtual Keypad's 4.3. Virtual Keypad's advantage is review sentiment (66% vs 48%) and monetization model (free vs ad-supported). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Lutron App holds the better App Store score, 4.8 against 4.3. Both are backed by a comparable volume of ratings — 13K and 6.6K respectively. Written reviews complicate that: 66% of Virtual Keypad's written reviews are positive against 48% of Lutron App's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Virtual Keypad ships an update fortnightly, Lutron App every 9 days. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard3 real differences · 7 level
Virtual Keypad versus Lutron App: the parameters behind the verdict, then further details
ParameterVirtual KeypadLutron App
PriceFreeFree
Rating4.3 (13K ratings)4.8 (6.6K ratings) — better
Positive reviews66.4% of reviews — better48.1% of reviews
Number of ratings13K — better6.6K
Update frequencyFortnightlyEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPod, Apple TV — betteriPhone, iPad, Apple Watch
Requires iOS15.0 — better16.6
Further details — not scored
Size289 MB667 MB
Age rating4+4+
DeveloperDigital Monitoring Products, Inc.Lutron Electronics co., Inc.

Customer experience

Virtual Keypad

All ratings13,130 ratings
Positive81.6%
Neutral5.3%
Negative13.1%
Written reviews1,439 reviews
Positive66.4%
Neutral7.3%
Negative26.3%

Lutron App

All ratings6,584 ratings
Positive96.0%
Neutral1.2%
Negative2.8%
Written reviews291 reviews
Positive48.1%
Neutral10.0%
Negative41.9%

User reviews

Virtual Keypad

From 13K App Store ratings

What we love

  • 🚀 Convenient remote access
  • 🔒 Secure system control
  • 👍 Easy to use
  • 🚀 Fast and responsive
  • 🔒 Reliable security

Room to improve

  • 🐛 Inconsistent connectivity
  • 🐛 Unreliable arming/disarming
  • 🐛 Slow to update status
  • 🐛 Frequent login issues
  • 🐛 Buggy and glitchy

Lutron App

From 6.6K App Store ratings

What we love

  • 🚀 Reliable and flawless performance
  • 🔒 Secure and trustworthy system
  • 👍 Easy to set up and use
  • 👍 Convenient remote and voice control
  • 👍 Seamless integration with smart home platforms

Room to improve

  • 🐛 Frequent app crashes and freezes
  • 🔍 Outdated and unintuitive app interface
  • ⏱️ Slow app loading and device syncing
  • 🚫 Lack of widget support and iOS integration
  • 🔌 Compatibility issues with certain devices and bulbs

Bugs and requests

Virtual Keypad

Reported bugs

5 issues
  • Timed out connections
  • Unresponsive app controls
  • Incorrect alarm status display
  • Delayed push notifications
  • Compatibility issues with updates

Requested features

6 requests
  • Improved scheduling options
  • Customizable notifications
  • Apple Watch app support
  • Enhanced camera integration
  • Geofencing automation
Show 1 more
  • Streamlined user management

Lutron App

Reported bugs

4 issues
  • App fails to connect to Lutron system
  • Devices disappear from app after iOS updates
  • Inconsistent behavior with geofencing and motion sensors
  • Scenes and automations not working as expected

Requested features

6 requests
  • Add dark mode option
  • Improve app responsiveness and load times
  • Restore widget functionality for quick access
  • Expand customization options for rooms and schedules
  • Integrate more smart home platforms and voice assistants
Show 1 more
  • Provide better energy monitoring and usage tracking

In-app purchases

None

Virtual Keypad

No in-app purchases

None

Lutron App

No in-app purchases

Questions

Is Virtual Keypad free?
Virtual Keypad is free to download, with no in-app purchases.
Is Lutron App free?
Lutron App is free to download, with no in-app purchases.
Which has better reviews, Virtual Keypad or Lutron App?
Lutron App is rated higher. Virtual Keypad averages 4.3 out of 5 from 13K ratings, while Lutron App averages 4.8 from 6.6K ratings.
Do Virtual Keypad or Lutron App have ads?
Neither Virtual Keypad nor Lutron App shows ads.
Which is updated more often, Virtual Keypad or Lutron App?
Virtual Keypad ships an update fortnightly, and Lutron App every 9 days. Most recently, Virtual Keypad was updated on September 24, 2026 and Lutron App on September 23, 2026.

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