Poor functionality
Nice UI, but takes me at least two or three tries to arm/disarm each time, which is kind of ridiculous. I feel like it should work the first time you try at least most of the time?
Only works half of the time
Only works half the time!! Do not like app!
Peace and Ease
Best system, easy system to operate., app is amazing and response is out of this world!!
The App is too slow , I open the app , press the screen many many times and the app no response
It take a lot of time to be synchronize with the screen of my home is too
slow is a problem
slow is a problem
Review
Great when it works -
Terrible when it doesn’t.
Terrible when it doesn’t.
Virtual Keyboard
The virtual keyboard is excellent for controlling my security system!. I particularly like the to control it from remote locations.
Eagle Eyes 22
Love being able to arm our location from where ever I am! Also good to see when people are coming & going 😎
Hard connecting
Always a poor connection to the app
Love it
This is so user friendly
Virtual keypad
Works great. We rarely ever use the actual physical keypad. The phone app is more convenient. And the connection between the barn and the house, being good, allows us to arm or disarm one or both independently – which is great.
Need notifications
Good company but they need to update the app and add notifications to let us know what time of the day or night the alarm is being turned on or off.
Great when it works
For years ive been battling “connection timeout” issues. Its also asked me four separate times now to review it and every time it gets progressively less.
Great app
Easy to use, but glitchy every once in a while
Great App
Can do all you need in one simple place
Great security system
Excellent customer service and product!
Still very glitchy
The app perpetually does not work. Needs serious overhaul. I hope Johnson Security Services picks a new app provider ASAP. This is my 2nd review in about 6 months. No progress…
A Plus.
Little difficult to understand the management part of the app but give it time. Its works well.
Trash
Unless my system is connected to wifi the virtual keypad app doesn’t work.
Functional and serves the purpose.
The app works for basic functions but there is so much more it should do. Calling it “Virtual Keypad” yet not doing all that the keypads do is misleading. The website lacks so much as well.
Inconsistent
Frequently looses connection rendering it useless.
