Software Issues
There is something majorly wrong with how the app/device communicate. Prime recurring example, I'll set the AC to 73. It will run for 1-2 straight hours with the thermostat staying at 73. As soon as I turn it down to 72, the thermostat will read 72 and the AC will stay on and run for another 1-2 straight hours. Major bug in how the device communicates the blower/AC unit.
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App is dated and non-intuitive
We’ve recently purchased a 2-stage AC upgrade which included a Honeywell zone control board, RedlLink gateways, indoor and outdoor sensors, and two new Honeywell AIQ Presige thermostats.
When we purchased our home 9 months ago, it also had a Honeywell Prestige thermostat and we used the same app. It is no better now than it was 9 months ago.
Considering the technology, complexity and price of these components, the app interface is dated and underwhelming when compared to other competitor apps like Ecobee or Nest for example.
The front end is reminiscent of something developed in the 1990s - clunky, non-intuitive, and horrible graphics. How about simply updating the GUI to a giant digital format like Ecobee or Nest and basically every other thermostat on the market today?
Issues:
1. It loses remote connectivity occasionally.
2. It does not show status of 2 stage cooling and heating or provide feedback related to Redlink or sensors or control board.
When can we expect this app to be upgraded to an app reflective of the price and sophistication of the actual Honeywell components?
When we purchased our home 9 months ago, it also had a Honeywell Prestige thermostat and we used the same app. It is no better now than it was 9 months ago.
Considering the technology, complexity and price of these components, the app interface is dated and underwhelming when compared to other competitor apps like Ecobee or Nest for example.
The front end is reminiscent of something developed in the 1990s - clunky, non-intuitive, and horrible graphics. How about simply updating the GUI to a giant digital format like Ecobee or Nest and basically every other thermostat on the market today?
Issues:
1. It loses remote connectivity occasionally.
2. It does not show status of 2 stage cooling and heating or provide feedback related to Redlink or sensors or control board.
When can we expect this app to be upgraded to an app reflective of the price and sophistication of the actual Honeywell components?
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I hate the inconvenience
I used to like the app, but over a year ago they added 3 layers of stupid menus before you can make a simple temperature change with the iPhone app. Happily they did not add that inconvenience to the iPad app.
Other people have said that they should have an option to have a vacation setting for timetables and temperatures. I agree but I don’t think that will ever happen.
Other people have said that they should have an option to have a vacation setting for timetables and temperatures. I agree but I don’t think that will ever happen.
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GET RID OF THE EXTRA STEPS!!!
When are you going to update to help all the users with only ONE thermostat!?! Now that you have screwed it up for those users, how about helping us by updating with the ability to set a default thermostat that you land on when accessing the app. This used to be a good quick app to use for adjusting our thermometer. It’s a lousy app now & I hate using it. The extra steps are ridiculous, and our requests for simplicity continue to be ignored.
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Old, junky app.
Can’t even get it to work. The registration site barely works on a phone. Looks like it was made back in the iPhone 4 days.
