Total Connect Comfort Reviews: Is It Legit?

Customer Experience

Positive experience28.2% of reviews
Neutral16.0% of reviews
Negative experience55.8% of reviews

~ Based on 1,136 written reviews from the US App Store.

What users say about Total Connect Comfort

Is Total Connect Comfort Safe?

Total Connect Comfort appears safe based on user ratings. AppsHunter Safety Score for Total Connect Comfort is 86/100.

This assessment is based on 75,904 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.3% of ratings point to a safe experience
5.9% of ratings suggest some concerns
10.8% of ratings point to a risky experience

~ Based on 75,878 App Store ratings for Total Connect Comfort.

Is Total Connect Comfort Legit?

Total Connect Comfort appears to be a legitimate app. AppsHunter Legitimacy Score for Total Connect Comfort is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Welcome to 2010

You are better off ripping your Honeywell thermostat off the wall and replacing it with an Ecobee or other MODERN controller and app. Honeywell Equipment is old school hardware engineer designed with no thought given to human interaction. App is a throwback to 2010 in is use ability. Hand enter a MAC address in 2026, really?
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DST WRONG

Daylight saving time setting does not work probably. If it is 8 AM EST and you have DST checked the schedule changes at 7 AM. If you have a unchecked that schedule changes at 9 AM. If you check the box it should add one hour to the current time. If you remove the check, it should not make a change to the current time.
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Removing a thermostat

I have moved homes and cannot remove the thermostat from my account for the new homeowner to add it to their account.

Bad app

The App’s been down for a couple weeks

Love this app

Works awesome, not sure if you’re able to lock the temperature. So, kids or guests try adjusting the temperature. Let me know if anyone knows

Probable bug

I have two tstats on this app in different houses and I believe the second unit I added is incorrectly following the temp of the first unit during the sleep period.

Missing settings

New update missing system settings and fan settings.

Multiple systems hate

People with only one system wants to have a default so it starts up like the old version without needing to click several times to see the only one system you have. Please update this feature.

Too basic. No imagination.

The app gets the job done but is very basic with no updated features like swiping from page to page or being able to see all thermostat details on one page instead of going back and forth between pages.

Multiples?

Love the app. BUT, i don’t like the multiple thermostats one the opening page. Any way to default to my one and only thermostat?

Goodbye TCC!

UPDATE 😁. I won't beat you up anymore - we have a new thermostat & different app. Yay!!!

Would you please respond with an actual update to help all the users with only ONE thermostat!?! You keep posting apologies for the inconvenience SO do something about it! Help us by updating with the ability to set a default thermostat that you land on when accessing the app. This used to be a good quick app to use for adjusting our thermometer. It’s lousy now & I hate using it. The extra steps are ridiculous, and our requests for simplicity continue to be ignored.
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Thermostat won’t keep connected

Not sure what you did but for the last week the thermostat won’t stay connected. It keeps dropping the connection to WiFi.

Goodbye TCC!

UPDATE 😁. I won't beat you up anymore - we have a new thermostat & different app. Yay!!!

Would you please respond with an actual update to help all the users with only ONE thermostat!?! You keep posting apologies for the inconvenience SO do something about it! Help us by updating with the ability to set a default thermostat that you land on when accessing the app. This used to be a good quick app to use for adjusting our thermometer. It’s a lousy now & I hate using it. The extra steps are ridiculous, and our requests for simplicity continue to be ignored.
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Please add

Please add the name/title of the thermostats to their respective temperature adjustment page.

stopped working

the app won’t let me login after I updated my iphone to ios27

Buggy

Buggy login/connect and app pushes local services and maintenance ads popups

Do not update!

I updated and now I have to go to 2 more steps just to get to my thermostat control. I only have one thermostat so clicking on two extra pages is a nuisance. At least give us the option to skip those pages!!
I like it much better before the update. Thermostat is great. Just hate the app update!!
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Goodbye TCC!

UPDATE 😁. I won't beat you up anymore - we have a new thermostat & different app.

Would you please respond with an actual update to help all the users with only ONE thermostat!?! You keep posting apologies for the inconvenience SO do something about it! Help us by updating with the ability to set a default thermostat that you land on when accessing the app. This used to be a good quick app to use for adjusting our thermometer. It’s a lousy now & I hate using it. The extra steps are ridiculous, and our requests for simplicity continue to be ignored.
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Intermittent Communication

Often fails to acknowledge setpoint changes.

Scheduling does not work

This thermostat & app is NOT worth it! Scheduling does not work. Well, it SORT of does. But for some reason when the thermostat is on temporary hold, the AC kicks on every day around 3:35pm. No, I don’t have it scheduled to kick on then. I have it scheduled for 5pm. So the dumb thing runs for an extra 1-1/2 hours when no one is home. Terrible app! And they RARELY do updates for the app.
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