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Rappi: Food, delivery & more

Rappi: Food, delivery & more

Restaurant, Grocery & Pharmacy

86K ratings
2053 reviews
With Ads#158 in free Food & Drink
🍔 Food & Drink
🛍️ Shopping
Free
In-App PurchasesWith Ads

Details

  • Released
  • Updated
  • June 30, 2015
  • September 15, 2026

Features

Developer

Rappi
✨Promote your app ✨
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iphone
ipad
🧾$1.99 - $23.99
In-App Purchase↘︎
📉no. 158
Charts↘︎
📌Ready
Reviews summary↘︎
⭐2.1K
Reviews↘︎
📝40+ tags
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🔄6+ apps
Alternatives↘︎
🎪1 happening
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❓5 answered
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📦~ in 6 days
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About

This app offers a wide range of delivery services, from food and groceries to pharmacy items and convenience products. It connects users with local businesses for fast, on-demand delivery and even provides concierge services.

✓On-demand delivery
✓Food and grocery ordering
✓Pharmacy and convenience items
✓Concierge services (RappiFavor)
✓Fast 10-minute delivery (Rappi Turbo)
✓Travel booking
✓Personalized offers
Show original description

What users say

Summarized from real user reviews of Rappi. Based on 86K reviews and a 4.6/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🚀Quick and efficient service
  • 👍Great variety of restaurants and services
  • 💯Excellent communication for Prime users
  • ⚡Fast and reliable delivery

Negative things

  • 🐛Frequent order issues (missing/incorrect items, cold food)
  • 💩Terrible customer support (unresponsive, generic responses)
  • 💰Overcharging and deceptive billing practices
  • 🔒Payment verification issues
  • 🕰️Long delivery times
See all reviews
+1

What's New in Rappi

8.39

September 15, 2026

We’re always working to make Rappi better with every update In this version, we focused on improving app performance, fixing bugs, and making stability adjustments to help deliver a smoother experience. This update includes: Performance improvements Bug fixes Stability adjustments Enjoying Rappi? Leave us a rating. Your feedback helps us keep improving the app with every release.

More
8

In-App Purchases

$2.99

Live Event Ticket

Online ticket for your Rappi Live Event

Charts

Top Free

📉 158-12

Food & Drink

This app dropped -12 positions in Food & Drink chart.

Last updated on September 16, 2026.

Events

Read more about Descubre el nuevo Rappi
Event EndedMajor Update

Descubre el nuevo Rappi

Más rápido, fácil y social.

Feb 19, 2025 — Mar 1, 2025

Read More

Read more about La copa se juega en Rappi
Event EndedSpecial Event

La copa se juega en Rappi

Disfruta la copa! Pide un Rappi Turbo.

Jun 21, 2024 — Jul 14, 2024

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Only giving 3 restaurant choices

Only 3 choices of restaurant???
CMB514CMB514

Response from developer

Hello, we’re sorry that only three restaurant options are appearing. Please share more details, such as your location and when this occurs, with our support team through the in-app Support chat or at https://rappi-support-prod-webstatic.s3.us-east-1.amazonaws.com/pqr.html so they can review it. — Rappi Team

Mentiras

Nunca cumpre com horário do turbo e te obriga esperar pq não deixa cancelar.
Ma3003&Ma3003&

Garbage app

Horrible. Customer service is useless. Delivery guys often idle for hours without delivering order. Credit card is often rejected for no reason just because. Don't recommend it at all. Always go with Didi it's not much better but still better.
anonymo1233anonymo1233

Response from developer

Hello, we are very sorry that your experience with the deliveries, the support you received, and the repeated card rejections has been so disappointing. This is not the service we want to provide. Please contact our support team through the in app Support chat button, or here: https://rappi-support-prod-webstatic.s3.us-east-1.amazonaws.com/pqr.html, and share the phone number or email linked to your account, the affected order numbers, the approximate dates and times, and any screenshots of the payment error. With those details, we can review the delivery behavior and the card issue more closely. We are also continuously working on performance improvements, bug fixes, and stability adjustments, and your feedback is very important for that process. Thank you for taking the time to report this. Rappi Team

Rappi sucks

Didi better
d619td619t

Tiempos de espera absurdos.

Desde que actualizaron para que un domi lleve varios pedidos el servicio que ofrece la app ha disminuido considerablemente. La sigo usando porque no hay alternativas sin embargo me parece una falta de respeto con los usuarios que hayan pedidos que se demoren más de 2 horas en llegar y la comida llega fría. También pedí un helado a que día y me llegó derretido porque el primer domi canceló y el segundo domi fue a entregar otros pedidos primero.
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Daniela Villamizar MendozaDaniela Villamizar Mendoza
See 2048 more reviews

Developer apps

Rappi Partners App
Rappi Partners App

Grow your business

💼 Business

(96)

Free
With Ads
See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Incorrect order information displayed

Bug

Payment issues (declined cards, unauthorized charges)

Bug
✨

Requested Features

4 requests

Improve search functionality to show all restaurants regardless of operating hours

Feature

Provide better communication and transparency around order status

Feature

Implement a more robust and responsive customer support system

Feature

Streamline the payment and verification process

Feature

FAQ

What does Rappi do?

Rappi is a comprehensive delivery app that brings a wide variety of products to your doorstep in minutes. This includes food from restaurants, groceries from stores, pharmacy essentials, convenience items, and much more. It aims to simplify daily life by providing quick access to needed goods and services.

What are the key features of Rappi?

Key features include on-demand delivery for food, groceries, pharmacy items, and convenience products. Rappi also offers ultra-fast 10-minute deliveries through Rappi Turbo, a concierge service called RappiFavor, and travel booking with exclusive deals. Users can also enjoy personalized offers and AI-powered search for precise results.

How much does Rappi cost?

The app itself is free to download and use. Monetization comes from in-app purchases for the goods and services ordered through the platform, and potentially delivery fees. Rappi also offers a credit card with no annual fees and cashback perks.

What kind of items can I order through Rappi?

You can order a vast array of items, including your favorite meals like pizzas and burgers, fresh groceries from top brands, pharmacy essentials for self-care, liquor and snacks, pet care items, gifts, and even request concierge services for picking up or delivering almost anything. Rappi Turbo also offers a wide selection of everyday products for rapid delivery.

Where is Rappi available?

Rappi is available in over 300 cities across several Latin American countries, including Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico, Peru, and Uruguay. The app connects users with the best local products and services within these regions.