Log in issues
I’m an SRO, this is the second time I’ve had to delete and reinstall the app this school year on my phone.
When an alert gets activated,
I sometimes can’t login. I get the “oops, something happened” message.
The only way to fix is to delete and reinstall. Hope this doesn’t happen in the event there was ever to be a lockdown at one of my schools.
When an alert gets activated,
I sometimes can’t login. I get the “oops, something happened” message.
The only way to fix is to delete and reinstall. Hope this doesn’t happen in the event there was ever to be a lockdown at one of my schools.
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Teacher
This app is NOT user friendly. Too many things to have to click through. Class lists should be set to accounted for and then only select those students who are not accounted for. In a real emergency this app would take much too long to navigate.
Used to make money off this
I used to work at a high school and would sling hall passes for 2 dollars you can probably imagine how much I made
I’m sorry
To whoever has to use this thing. I’m sorry. Our district requires it and the only reason it exists is to cya for lawsuits. The roster system is poorly designed (if you have an unpredictable roster you’re screwed and I hope your signal and typing skills are both good) the UI is bulky, the return on questions by raptor is bad. This thing gets beaten by a paper roster at 1/1000th the cost. Obligatory one star review.
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Never works
Extremely inconsistent. Doesn’t work for half of the faculty and staff half the time.
Not Reliable
Not a reliable or credible source for important information... which is what it was created for in the first place ...too cumbersome and laborious.
Can not disable 2 factor
Unacceptable that it must be 2 factor and connect to a personal phone number that districts do NOT pay for. ISD's need to pay their employees a $40. Stipend if need to use their personal phones
Garbage
I hope I never have to rely on this to notify me of an emergency. It has not once sounded the alarm on my phone on any of our drills. Yet, I am required, contractually, to use it.
Do not get
It won’t let me sign up
Not discrete
The sound of the alarm is so intense it sounds like a city wide b0mb alert. If there was a sh00ter in the school, they would hear everyone’s phones and let them know exactly where everyone is.
No clue why my school paid for this
Waste of money. It has never worked. Could be schools fault. But don’t care. Raptor should be training us on it.
👎🏼
This app is cumbersome and not user-friendly or intuitive at all. In an emergency, I don’t foresee us getting much value at all from this platform. Many of us don’t even get an audible alert when we perform drills which is not at all confident-building in a real emergency. Our school tested an app before the district committed to this app and it was far and away superior to this one.
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The worst
This app is terrible. Does not work. Can’t open the app. I gave up and deleted this lousy app
Can’t use the top bar or settings
While this is better than Navigate Prepared, the top bar for toggling between schools and also the settings button is not working at all, it’s just text that does nothing when tapped.
Still Not Working
It has been many months since my districts started using this app. The problems continue. The reviewer who said the complaints were due to lack of training were absolutely incorrect. We’ve been through multiple trainings now. But we still can’t get campuses which don’t apply to us removed. We’re still scaring the socks off anyone unlucky enough to be around us when alerts go off, and even with training, the app is cumbersome to use. It’s hard to find rosters. I did figure out how to turn off the obnoxious noise that signals an alert and to remove the app from my phone. I suppose I simply have to hope I don’t need access to it because having 6 campuses associated with my phone number is not worth the frequent disruption.
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Good Starting Point
Needs a lot of work.
Slow, not user friendly.
This is a terrible app. If I had to use this in an actual emergency I would probably die in the emergency.
Too many notifications and texts. Can’t remove my phone number.
I signed up for an account when my district purchased this service and associated my account with my personal phone number when I signed up. Somehow my account got associated with two schools - one of which I work at. No one can figure out how to remove the second school. When one school initiates a drill the app notifications produce loud noises and the service blows up my phone with texts. They all disrupt my class - especially when the alerts are not for my school. I’ve tried to remove my personal phone number from my account but there is no way to do so. I can’t imagine these notifications and alerts would be safe if there was a real emergency. I don’t recommend this service as their tech support seems unresponsive and definitely don’t recommend installing the app on your personal device if your district subscribes to this service.
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Hate it
I hate this app. It doesn’t always alert or work. The old app we had before was better but as a whole being expected to use our personal phones and being demanded to download an app is wild to me. There should be a better way. Not everyone has their phone with them at all times. Maybe require we have it on a school device like iPad etc. There are many flaws with the app as well.
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Can’t stop getting freaking alerts!
I have taken the app off my phone and that should be enough to stop alerts! but NOPE! because I am no longer in the school system that uses the app, I can’t login which means I can’t remove my number from getting alerts which have been going off all day today! Please get me outta here!
