Inconsistent
The app and site are not syncing and the app is constantly down when when the reports say it’s working.
Could be so great
In theory I love this app. But over half of the times I go to open it it says there are technical difficulties and it can’t open but to use the desktop version. Also for the 3rd time in 3 months of using it it has stopped sending me notifications that I received a message from a parent. So I have no idea. If it worked like it should, it would be great.
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Amy N
Awesome!
Terrible way to communicate
This app has so many things wrong and features that seem helpful but when trying to use them, they aren’t what they seem.
-Shows my message goes to 2 of 2 but only the last parent that messaged me can see it. So the other parent is left out of the loop causing the teacher to be the go between.
-Office hours are only available on the hour. There isn’t an option for half or quarter hour.
-The auto response doesn’t have an option to auto turn on outside of office hours.
-The iPhone app is incredibly spotty inside concrete block school buildings. No, I do not use school WiFi on my personal phone.
-There isn’t a text option for teachers. Therefore, I have to keep opening the website on my computer which I never sit at.
-Doesn’t translate into the languages we need.
All in all Talking Points needs an overhaul & needs to hire actual teachers to work along side their team to advise on features needed & how the features should work.
-Shows my message goes to 2 of 2 but only the last parent that messaged me can see it. So the other parent is left out of the loop causing the teacher to be the go between.
-Office hours are only available on the hour. There isn’t an option for half or quarter hour.
-The auto response doesn’t have an option to auto turn on outside of office hours.
-The iPhone app is incredibly spotty inside concrete block school buildings. No, I do not use school WiFi on my personal phone.
-There isn’t a text option for teachers. Therefore, I have to keep opening the website on my computer which I never sit at.
-Doesn’t translate into the languages we need.
All in all Talking Points needs an overhaul & needs to hire actual teachers to work along side their team to advise on features needed & how the features should work.
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Great app with flaws
This app makes my life as a teacher a lot easier, but it does have a few flaws that I would like to address:
How come teachers can’t “like” messages from parents, or even add emotions, so we don’t actually have to respond and save valuable time?
Sending pictures or videos through messages can be a real nightmare sometimes. I don’t even think sending videos is possible.
I’m really looking forward to seeing these improvements!
How come teachers can’t “like” messages from parents, or even add emotions, so we don’t actually have to respond and save valuable time?
Sending pictures or videos through messages can be a real nightmare sometimes. I don’t even think sending videos is possible.
I’m really looking forward to seeing these improvements!
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