picking & choosing who gets paid
Response from developer
Hi, another user receiving a referral payment does not automatically mean that your account or your referral qualified for a reward. Every referral is reviewed individually based on the program requirements and security checks. We’re unable to identify your ratemate account from this review, so we cannot verify your eligibility or payment status. Without your username, there is no way for us to review your specific case. If you want us to investigate the payment you believe you’re owed, please contact us at support@ratemate.com with your username. We’ll review the account and provide you with the result.
HORRIBLE APP DO NOT FALL FOR FALSE REVIEW
Response from developer
Every referral is evaluated under the same program requirements and security checks. Being someone’s first mate was only one of the requirements. A referral also had to complete the required ratings within the specified period, meet the age and US residency requirements, and both accounts had to pass our security checks. Another person receiving or not receiving a reward does not determine your own eligibility. We’re unable to identify your ratemate account from this review, so we cannot verify what happened in your specific case. Please email us at support@ratemate.com with your username. We’ll identify your account, review your referral history, and provide you with the specific result.
Refuses to pay.
They’re refusing to pay me the $260 that’s owed to me from referrals. Each and every referral I had, was completed before October 5th. They sent me $140 for my first check, since the deadline of the week is on a Wednesday. Then the next week they sent me $540. I joined back in early September, and the referrals changes weren’t made until October 5th. And even still, they said ALL referrals completed before October 4th at 11:59pm still counts for the $20! I had a total of 48 referrals by then and now they’re trying to find loopholes and back track what they said. I keep track of ALL my referrals. I didn’t follow anyone back if they had already become mates with someone else for this exact reason. Also now they’re trying to back track what their referral program states, that if you joined back then, you still have a cap of $1k to get referrals with and now they’re removing their referral program because “they reached the milestone” for users, even though they’re not honoring what they said and a lot of people that joined back then hasn’t even reached the $1k referrals yet. They still owe me $280 and refuse to give me the rest of it and claim I’m only expecting $70 this Friday. You can also check their instagram comments and so many people are having the same issue, RateMate has even sen
Response from developer
Hi, we want to clarify several points in this review. You have received $770 in referral rewards from ratemate. We have reviewed your referral history with you multiple times, and our records do not show an additional payment owed. The $1,000 amount referenced in the referral program was a maximum earning limit, not a guaranteed payout. Every individual referral still had to meet all program requirements and pass our eligibility and security checks to earn a reward. The October 5 program update also did not automatically make every person invited before that date a $20 qualified referral. Eligibility and the applicable reward were determined by when a referral completed the requirements and qualified under the program rules. Some of the referrals included in your calculation did not meet all of those requirements, which is why your personal calculation differs from our records. We have provided the details of our review to you directly.
